The Pointe @ JSU

Nothing there looks anything close to the model apartment they show. Everything is worn. They sit around and think up fees that they can charge you for. We changed apartments mid-lease. They charge $250 because the new room has been professionally clean, that's fine. Then they say "per you lease you have to pay professional cleaner to clean your old room." Wait... what???? I have to pay to have a room professional cleaned so that you can charge the next person $250 for the service????? They leasing office failed to change the pets name... $250 unauthorized pet charge. DO NOT SIGN ANYTHING THESE PEOPLE GIVE YOU!!!!! LIVE SOMEWHERE ELSE!!!!!!Q

They are not above putting you in an apartment that is dirty, falling apart, and old just to get your money. The current apartment I'm in has a broken dishwasher and screenless windows. It took them a year to get new carpeting and paint. If you want cheap apartments you'll get what you pay for here.

This has to be the nastiest apartment complex in Jacksonville Alabama. They will nickel and dime you for everything. I had to give the one star because it wouldn't let me give less.

Absolutely horrible!! I would never recommend anyone live here! They are not available when needed, fees come from left and right, and the staff AND management could care less about your living experience! Not worth the cheap price and furniture is way outdated!

Do not stay here. 2-3 cockroaches per day in apartment. Miserable. Never had this much filth. Submitted work orders and minimal work was done to repair deficiencies. Not worth the money.

I moved in with a friend of mine and we took the risk of getting two random roommates in the four bedroom. Luckily we got a good roommate and the other room was empty. Our lease started on the 1st of a month but they didn't let us move in till the 15th, which wasn't that big of a deal but we wanted to move in ASAP. The first month I was the only one in the apartment that got a high electric bill, for dates that I wasn't even there for. That's when they were ,"getting the apartment ready,painting and such". I fought them on the charge and they did fix it and not charge me, but keep a close eye what the dates include at first, cause bet people get overcharged. Overall its not that bad, but its not great either. If you find 3 other friends to move in with I'm sure it can be fun. Maintenance staff are usually quick and the few I interacted with were friendly. I will say this, the office loses paper work and gets confused all the time. They kept getting my room and my other roommates room confused. I guess to sum it up, just keep close eye on what they charge you and keep receipts and stuff, they just easily lose paperwork and get confused.

The apartment i currently stay in is horrible. They care nothing about thier residents and the the maintnence crew is unsatisfactory. I am currently looking to move to a new apartment in a differnt area.

After management changed, reserve got better. No utilities and no water, just rent! That's pretty cool