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Monthly Rent
$1,037 - $3,316
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
608 - 1,345 sq ft
Find the comfort you crave and embrace a new lifestyle with The Retreat at Steeplechase Apartments. Our modern community in Steeplechase Park in Northwest Houston offers a beautiful resort-style ambiance with designer touches and spacious one-, two-, and three-bedroom floorplans. These apartments on West Road in Houston pair all these household features with attractive relaxation spaces to provide a full experience. Quality leisure is also the norm since our community amenities include a fully outfitted fitness facility with cardio and strength options, a stunningly renovated pool with a sports court and picnic areas, and a resident event center for socialization and fun. Residents enjoy a refreshing pool oasis with Jacuzzis, a gourmet kitchen and a gas grilling pavilion for barbecue parties, an on-site personal aerobics studio with free fitness classes, and so much more!
Pricing & Floor Plans
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Unit 4814price $1,142square feet 828availibility Now
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Unit 6614price $1,142square feet 828availibility Jan 13, 2025
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Unit 6312price $1,037square feet 828availibility Jan 17, 2025
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Unit 5413price $1,107square feet 787availibility Now
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Unit 5311price $1,077square feet 787availibility Jan 24, 2025
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Unit 5411price $1,182square feet 787availibility Feb 10, 2025
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Unit 6114price $1,439square feet 1,056availibility Jan 21, 2025
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Unit 1814price $1,459square feet 1,056availibility Jan 28, 2025
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Unit 0714price $1,459square feet 1,056availibility Feb 6, 2025
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Unit 3811price $1,107square feet 709availibility Jan 24, 2025
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Unit 2512price $1,087square feet 709availibility Feb 28, 2025
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Unit 4915price $1,107square feet 709availibility Mar 23, 2025
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Unit 3214price $1,314square feet 913availibility Feb 28, 2025
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Unit 2412price $1,314square feet 913availibility Apr 3, 2025
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Unit 0812price $1,584square feet 1,146availibility Now
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Unit 0312price $1,584square feet 1,146availibility Jan 27, 2025
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Unit 3612price $1,584square feet 1,146availibility Feb 10, 2025
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Unit 5815price $1,624square feet 1,140availibility Jan 20, 2025
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Unit 0815price $1,624square feet 1,140availibility Jan 21, 2025
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Unit 1611price $1,624square feet 1,140availibility Jan 28, 2025
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Unit A131price $1,594square feet 1,161availibility Jan 22, 2025
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Unit C132price $1,594square feet 1,161availibility Jan 31, 2025
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Unit A127price $1,369square feet 1,074availibility Jan 24, 2025
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Unit C127price $1,369square feet 1,074availibility Mar 10, 2025
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Unit B131price $1,189square feet 931availibility Mar 10, 2025
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Unit 6212price $2,033square feet 1,345availibility Now
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Unit 1712price $1,827square feet 1,345availibility Feb 25, 2025
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Unit 3111price $2,221square feet 1,315availibility Now
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Unit 2811price $2,221square feet 1,315availibility Now
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Unit 1013price $1,877square feet 1,315availibility Jan 27, 2025
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Unit 4814price $1,142square feet 828availibility Now
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Unit 6614price $1,142square feet 828availibility Jan 13, 2025
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Unit 6312price $1,037square feet 828availibility Jan 17, 2025
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Unit 5413price $1,107square feet 787availibility Now
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Unit 5311price $1,077square feet 787availibility Jan 24, 2025
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Unit 5411price $1,182square feet 787availibility Feb 10, 2025
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Unit 6114price $1,439square feet 1,056availibility Jan 21, 2025
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Unit 1814price $1,459square feet 1,056availibility Jan 28, 2025
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Unit 0714price $1,459square feet 1,056availibility Feb 6, 2025
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Unit 3811price $1,107square feet 709availibility Jan 24, 2025
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Unit 2512price $1,087square feet 709availibility Feb 28, 2025
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Unit 4915price $1,107square feet 709availibility Mar 23, 2025
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Unit 3214price $1,314square feet 913availibility Feb 28, 2025
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Unit 2412price $1,314square feet 913availibility Apr 3, 2025
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Unit 0812price $1,584square feet 1,146availibility Now
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Unit 0312price $1,584square feet 1,146availibility Jan 27, 2025
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Unit 3612price $1,584square feet 1,146availibility Feb 10, 2025
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Unit 5815price $1,624square feet 1,140availibility Jan 20, 2025
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Unit 0815price $1,624square feet 1,140availibility Jan 21, 2025
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Unit 1611price $1,624square feet 1,140availibility Jan 28, 2025
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Unit A131price $1,594square feet 1,161availibility Jan 22, 2025
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Unit C132price $1,594square feet 1,161availibility Jan 31, 2025
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Unit A127price $1,369square feet 1,074availibility Jan 24, 2025
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Unit C127price $1,369square feet 1,074availibility Mar 10, 2025
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Unit B131price $1,189square feet 931availibility Mar 10, 2025
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Unit 6212price $2,033square feet 1,345availibility Now
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Unit 1712price $1,827square feet 1,345availibility Feb 25, 2025
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Unit 3111price $2,221square feet 1,315availibility Now
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Unit 2811price $2,221square feet 1,315availibility Now
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Unit 1013price $1,877square feet 1,315availibility Jan 27, 2025
About The Retreat at Steeplechase
Find the comfort you crave and embrace a new lifestyle with The Retreat at Steeplechase Apartments. Our modern community in Steeplechase Park in Northwest Houston offers a beautiful resort-style ambiance with designer touches and spacious one-, two-, and three-bedroom floorplans. These apartments on West Road in Houston pair all these household features with attractive relaxation spaces to provide a full experience. Quality leisure is also the norm since our community amenities include a fully outfitted fitness facility with cardio and strength options, a stunningly renovated pool with a sports court and picnic areas, and a resident event center for socialization and fun. Residents enjoy a refreshing pool oasis with Jacuzzis, a gourmet kitchen and a gas grilling pavilion for barbecue parties, an on-site personal aerobics studio with free fitness classes, and so much more!
The Retreat at Steeplechase is an apartment community located in Harris County and the 77065 ZIP Code. This area is served by the Cypress-Fairbanks Independent attendance zone.
Unique Features
- Package Acceptance Room
- Planked Wood Vinyl Flooring
- Playground & Recreation Area
- Trellised Outdoor Social & Picnic Areas
- 2 Inch Wood Blinds
- Event Center with Fully Equipped Gourmet Kitchen
- Lofty 9 Foot & Vaulted Ceilings
- Private Patio with Storage Unit
- Outdoor Gas Grilling Pavilion and Lounge Areas
- Modern Light Fixtures
- Oversized Closets
- Washer and Dryer in Every Home
- Attached Garages and Covered Parking
- Flexible Rent Payment Options
- Rain Shower Heads
- Wood Burning Fireplace
- Attached 1 & 2 Car Garages
- Dark Espresso Custom Cabinetry
- Fully Gated Community w/ Smart Phone App Access
- Pet Park
- Valet Waste Collection
Community Amenities
Pool
Playground
Gated
24 Hour Access
- 24 Hour Access
- Lounge
- Pool
- Playground
- Media Center/Movie Theatre
- Gated
- Picnic Area
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Loft Layout
High Speed Internet Access
Walk-In Closets
Microwave
Highlights
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Tub/Shower
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
Model Details
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Crown Molding
- Vaulted Ceiling
- Walk-In Closets
- Loft Layout
- Window Coverings
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the calculator to add these fees to the base rent.
- One-Time Move-In Fees
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Administrative Fee$175
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Application Fee$75
- Dogs Allowed
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No fees required
- Cats Allowed
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No fees required
- Parking
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OtherAssigned Parking. Floor Plans have either: Covered Parking, Carports or Attached Garages.--Assigned Parking
Details
Lease Options
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3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
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Short term lease
Property Information
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Built in 1999
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390 units/3 stories
- 24 Hour Access
- Lounge
- Gated
- Picnic Area
- Pool
- Playground
- Media Center/Movie Theatre
- Package Acceptance Room
- Planked Wood Vinyl Flooring
- Playground & Recreation Area
- Trellised Outdoor Social & Picnic Areas
- 2 Inch Wood Blinds
- Event Center with Fully Equipped Gourmet Kitchen
- Lofty 9 Foot & Vaulted Ceilings
- Private Patio with Storage Unit
- Outdoor Gas Grilling Pavilion and Lounge Areas
- Modern Light Fixtures
- Oversized Closets
- Washer and Dryer in Every Home
- Attached Garages and Covered Parking
- Flexible Rent Payment Options
- Rain Shower Heads
- Wood Burning Fireplace
- Attached 1 & 2 Car Garages
- Dark Espresso Custom Cabinetry
- Fully Gated Community w/ Smart Phone App Access
- Pet Park
- Valet Waste Collection
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Tub/Shower
- Fireplace
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Crown Molding
- Vaulted Ceiling
- Walk-In Closets
- Loft Layout
- Window Coverings
- Patio
| Monday | 9:30am - 5:30pm |
|---|---|
| Tuesday | 9:30am - 5:30pm |
| Wednesday | 10:30am - 5:30pm |
| Thursday | 9:30am - 5:30pm |
| Friday | 9:30am - 5:30pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
A bustling residential neighborhood in Houston, Steeplechase is home to an array of housing options, from both small and stately homes to affordable and luxury apartments. There’s truly something for everyone. Residents appreciate the neighborhood’s paved sidewalks, community parks, and local restaurants and bars. Grocery stores, service-based businesses, and car dealerships can be found in Steeplechase as well. Residents have easy access to the Winchester Country Clubhouse, the Jersey Meadow Golf Course, and Traders Village Houston. Steeplechase is located about 20 miles northwest of Downtown Houston, so it’s a great neighborhood for commuters.
Learn more about living in Steeplechase| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 25 min | 17.9 mi | |
| Drive: | 30 min | 18.5 mi | |
| Drive: | 29 min | 19.3 mi | |
| Drive: | 31 min | 21.5 mi |
Transportation options available in Houston include Lindale Park, located 17.3 miles from The Retreat at Steeplechase. The Retreat at Steeplechase is near George Bush Intcntl/Houston, located 20.0 miles or 28 minutes away, and William P Hobby, located 33.0 miles or 50 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 25 min | 17.3 mi |
|
|
Drive: | 25 min | 17.4 mi |
|
|
Drive: | 25 min | 17.8 mi |
|
|
Drive: | 26 min | 18.2 mi |
|
|
Drive: | 27 min | 18.6 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 30 min | 20.1 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
George Bush Intcntl/Houston
|
Drive: | 28 min | 20.0 mi |
|
William P Hobby
|
Drive: | 50 min | 33.0 mi |
Time and distance from The Retreat at Steeplechase.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 6 min | 0.3 mi | |
| Walk: | 6 min | 0.3 mi | |
| Walk: | 6 min | 0.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Hundred Acre Wood Preserve
|
Drive: | 12 min | 5.5 mi |
|
Cy-Champ Park
|
Drive: | 12 min | 7.0 mi |
|
Kickerillo-Mischer Preserve
|
Drive: | 13 min | 7.4 mi |
|
Bear Creek Pioneers Park
|
Drive: | 16 min | 7.5 mi |
|
Fallen Warriors Memorial
|
Drive: | 14 min | 7.7 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 10 min | 5.2 mi | |
| Drive: | 13 min | 7.5 mi | |
| Drive: | 15 min | 8.2 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 63 min | 46.4 mi | |
| Drive: | 92 min | 72.0 mi |
Property Ratings at The Retreat at Steeplechase
I love this place. I’ve stayed here for 4 1/2 years. The staff was amazing. The maintenance guys are always on point and the property always looks beautiful at all times I love to call this place home and I don’t think I’m going anywhere anytime soon.
The staff has been very helpful since we have moved in. Carmen has been the best. Any issues that came up they have been on top of it. Thank you for everything everyone done to make this place home.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your kind words! We're thrilled to hear that Carmen and our team have provided exceptional service to make your new space feel like home. Our goal is always to ensure utmost satisfaction for our valued tenants. Thank you for choosing Retreat for your home!
First night in my home and I love it. My neighbor is so nice and friendly.The people that works in the office especially Carmen is so nice and helpful .This was a good choice to make my home.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your kind review! We're thrilled to hear that you had a great first night in your new home. Our team, especially Carmen, is dedicated to providing exceptional service and making your experience as smooth as possible. Welcome to your new home!
Muy buena experiencia la atención es muy especial y personalizada gracias los apartamentos están en muy buen estado y son muy como la distribución del espacio es perfecto
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your kind words! We're thrilled to hear you had a great experience with our attentive and personalized service. Our apartments are well-maintained and thoughtfully designed for maximum comfort. We're glad you enjoyed your stay!
This apartments are awesome i made amazing decision to apply here! They are super clean , very friendly, and the playground for kids is so nice! Is really family oriented so is pretty great and safe.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you've had such a wonderful experience living in our apartments. Our team works hard to maintain a clean and welcoming environment for all of our residents. We're glad you and your family feel safe and happy here. Thank you for choosing to live in our community!
I love that the grounds are kept so beautiful! I really love that the fountain is working now! I love my apartment it feels like I'm living in a house.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you so much for your kind words! We take pride in maintaining a beautiful community for our residents. We're thrilled that you enjoy the newly working fountain and that your apartment feels like home. We appreciate your support!
We’re happy living here. It close to everything and with all the store local it saves me alot of driving. The highways are easy to get to. The
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your amazing review! We are delighted to hear that you are happy living here. Our convenient location makes it easy for our customers to access everything they need. We appreciate your support!
Amazing beautiful property I love it so far! There are so many perks to living here as well as a clean nice and safe environment especially for families.
Property Manager at The Retreat at Steeplechase, Responded To This Review
\"Thank you for your kind words! We take pride in providing a clean, safe and family-friendly environment for our residents. It's great to hear that you are enjoying our property and its perks. We appreciate your feedback!\"
So far good experience will tell others if they ask about places to live. Been here for almost 2 years so I guess that means something right
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your positive review! We strive to provide our customers with a great experience and we are glad that you have enjoyed living here for the past 2 years. We appreciate you recommending us to others!
While the apartment complex offers a pleasant and welcoming community atmosphere, there have been some concerns regarding the quality of maintenance services, as the maintenance team has been below average in addressing issues promptly and effectively. Additionally, some of the office staff have not consistently provided the level of customer service expected, which can detract from the overall resident experience.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for bringing these concerns to our attention. We apologize for any inconveniences caused by our maintenance team and office staff. We strive to improve our services and appreciate your feedback. Please reach out to our management team directly to discuss any outstanding issues in detail.
I just moved in a few weeks ago and i observed that the Apartment is clean and staff are responsive. Immediately after I moved in, I noticed something that needed to be fixed, I put in a work order, and it was done within few days.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for taking the time to leave a review, we truly appreciate it! We love hearing that you had a positive experience with our team and that any maintenance issues were promptly addressed. We strive to provide a clean and responsive environment for all of our residents. We hope you continue to enjoy your new home!
ABSOLUTELY LOVE IT. The staff was very pleasant and helpful with every move-in step. And the apartment was more than what I thought. It would be very clean, moving and ready completely.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you so much for your positive review! We are thrilled to hear that you had a great experience during your move-in process and that your apartment exceeded your expectations. Our team works hard to provide excellent service and we are glad it showed. Welcome home!
Applying was easy, customer services was great I'm happy I look forward to moving into my new apartment. Ms Carmen was very understanding she made the whole process easy.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your positive review! We are thrilled to hear that you had a great experience with our customer service team and that the application process was a breeze. We can't wait to have you as a tenant in your new apartment!
Out of all the apartments that I have lived in, I really do love this community is clean professional maintenance are great The swimming pool area is awesome. A lot of space.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for sharing your positive experience with our community! We are so glad to hear that you are loving your apartment and appreciate our clean facilities and professional maintenance team. Our swimming pool area is definitely a popular spot for our residents. We are happy to provide a spacious and enjoyable living environment for you. Thanks for choosing to live here!
First time I’ve seen his apartments I was in love. I remember when Miss Nicole used to be in the office they treated me so well and kind they got me into the apartment. I’ve been here three years now and I wouldn’t wanna live anywhere else. I love to call this place home and I will continue to live here.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your kind words! We are thrilled to have you as a resident for the past three years. Miss Nicole and our team strive to make everyone feel at home in our apartments. We appreciate your loyalty and hope you continue to love living here.
People that have upstairs floor plans aren't mindful of neighbors next to them. Constant noise all times of day & night. Food places, gas stations, gym & stores are nearby within walking distance.
Property Manager at The Retreat at Steeplechase, Responded To This Review
We apologize for any inconvenience caused by noise from other tenants. However, we are conveniently located near a variety of amenities to make your daily routine easier. Thank you for choosing our location!
Very calm area, move-in process was extremely easy. Staff members were extremely responsive in a very timely matter, they answered every single one of my questions as well. I would definitely recommend this complex to everyone!
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your wonderful review! We are thrilled to hear that you had a great move-in experience and found our staff to be responsive and helpful. It means a lot to us that you would recommend our complex. We can't wait to continue providing you with exceptional service.
Our family been here for about a week, and we have enjoyed the entire experience. The community is quite and very welcoming. Also, the convenance of all the stores close together.
Great apartment and good staff.Only complaint was that there was a bunch of marks and apartment damage but thankfully we checked it out and did the virtual inspection.Hopefully they fix it
I’ve been here for a few days but so far I love it, the pool is pretty and my apartment is beautiful. Bailey was super helpful and helped me with all my needs.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you so much for taking the time to write a review! We are thrilled to hear that you are enjoying your stay with us. Our team, especially Bailey, is dedicated to making sure our customers have the best experience possible. We are glad to have you here.
Pretty nice and loving the pool, staff is helpful all the way. Quiet neighborhood, friendly neighbors and overall everything is really nice,
Really love living here and really quiet. Perfect floor plan for our needs. Best part is garage!!! Bailey is prompt to respond and get things resolved.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you so much for your kind words! We are thrilled to hear that you are enjoying your stay with us and that our floor plan meets your needs perfectly. Our team works hard to ensure timely and efficient response to any issues that may arise. And we agree, the garage is definitely a bonus! Thank you for choosing us as your home.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi, We're so glad that we were able to go above and beyond your expectations! The Retreat at Steeplechase Management
Haven’t been here long, seems quiet. Front office is good and helped with application process. Only thing, seems like maintenance issues have to be constantly followed up in order to get done. Was told gate would be fixed, but hasn’t been.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your review and feedback. We apologize for any inconvenience with maintenance issues and will ensure they are addressed promptly. We are glad to hear that our front office was helpful during the application process.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi, We truly appreciate your honest feedback. The Retreat at Steeplechase
Nice area, good neighborhood. Maintenance requests are taking little longer, but addressed at least. Haven’t had any complaints except the maintenance requests sometimes.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for your positive review! We are glad you are enjoying our neighborhood. We apologize for any delays in maintenance requests but are happy to know they have been addressed. Customer satisfaction is our top priority, and we appreciate your continued support and understanding.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi there, Thank you for taking the time to leave a review for us at Retreat at Steeplechase. We're happy we could meet your expectations! The Retreat at Steeplechase Management
The previous unit flooded from the unit above. Moved into a new unit 2 weeks later in which I wanted a large unit. Moved into a new unit and love the new unit. Unfortunately when walked thorough was performed by the leasing office they missed everything. Windows blinds dirty, washing machine dirty, toilet seat dirty, and the toilet seat despicable. The microwave handle broken. I've put in a maintenance request for the microwave. 2 weeks into living here the hurricane hit raining into the living room .
I have been here for 4 years, and it has been interesting. I love the location and my neighbors. I will miss the location we are near 3 highways, and it has been amazing.
Move in was great, the process getting applied and processed was easy. Bailey has been a huge help! Its feel like home, it feels so comfortable.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi, We're so glad that we were able to go above and beyond your expectations! And thank you for your kind words about our team member Bailey, she is awesome. The Retreat at Steeplechase Team
I knew when I first moved in this unit I wasn’t staying in it. I tried transferring to another unit but the manager never followed up about finding another one once my lease was up. I called multiple times and left messages for the manager but never got a call back regarding the transfer. As a resident that pays rent on time, you would think you would be valued as such. Neighbors are loud and every day my apartment is fumigated with the stench of marijuana. Called multiple times and complained about them have parties during the week when I have to get up for work and have an infant child. They forget to pick your trash up and then charge you $25 on top of what you already pay for valet trash, like it’s my fault they didn’t pick it up. Do not move here! You will be miserable!
Property Manager at The Retreat at Steeplechase, Responded To This Review
We are disappointed to learn of your experience here at Retreat at Steeplechase, but will take this opportunity to improve. Please reach out to us at (832) 237-7700 so we may assist you in moving forward towards a resolution.
If I could give this property no stars I would. I moved here March 2024 since then it has been a constant spiral of deplorable conditions, people and circumstance. The apartments are big infested and not properly insulated. In less than two months I’ve dealt with my neighbor pipes bursting and flooding my kitchen. Weird ppl that don’t live in the apartments stay roaming the apartments all day. Also USPS wouldn’t leave mail because our mailboxes was broken. To say the least I’m breaking my lease.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi Crystal, We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (832) 237-7700 to discuss ways we can better serve you in the future. The Retreat at Steeplechase Management
I should have known not to move here when the man who was helping me did not take my id before we toured the apartment and generally didn’t seem to know what was going on. I applied on August 1st 2022 to have a move in date at the beginning of October. By the middle of September they had still not approved my application because they “didn’t have all of my paycheck stubs and required info” which were all attached in an email I sent them back in the beginning of august when I originally applied. Then they kept dragging their feet on my lease telling me they were focusing on getting all the “new leases that started before mine situated”. Again this was less than 2 weeks away from my move out date at my other apartment. When I spoke to the manager all she did was make excuses and did nothing to remedy the problems. I ended up deciding to move somewhere else but did not tell management. No one from the Retreat called until after my move in date to see when I would be signing my lease and moving in. I told them about the multiple issues I had and how badly the leasing process went and they seemed to not really care. So thankful I didn’t waste a year here.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Hi there! We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The Retreat at Steeplechase Team
I lived in the Retreat for over 9 years, and it's been a mixed experience throughout. However, the current management company, Fogelman, is doing a bad job, and I couldn't wait to leave. The office is mostly populated with people who are sullen and unpleasant to work with; that's especially true of the higher ups. They're nearly impossible to contact, since they almost never answer the phones (I've seen them ignore the phones even while seated at their desks in front of them). Today alone, I called them 6 times to ask a question about my final balance and could not get through. They usually don't respond to messages through the portal. I had to get responses through Facebook messenger a few months back, but even that stopped working after a while. So, if you need help, your only real option is to go into the office in person. Maintenance is nice and does a good job, but it's very hard to schedule them, since the office is so hard to reach. Fogelman also amends the standard lease agreement to require 60 days notice to vacate instead of the more typical 30 (the default on these contracts if left blank, for instance), and there's really no wiggle room there. I lived there for almost a decade and when I signed on a new house, I gave them notice the same day (31 days before my least ended) and moved out on the last day of my lease agreement. But they still charged me $1,200 for an early termination fee, since I didn't give them the 60 days' notice (if I had stayed for the remaining days, I would have had to pay 1 month of month-to-month rent, which was over $2,000). There are some other issues I had while living there -- packages stolen from my porch and from their package room and frequently, the dumpsters were overflowing making trash disposal challenging. In all, I can't recommend them and I'm glad to no longer be living there.
Where do I even start? I have an insect problem which has gone unresolved despite a visit from pest control (who was here less than 5 mins). I put in a second request 4 business days ago and sent an email. Have not received a response. I have submitted several requests for them to fix the lock on my mailbox. My mailbox is wide open for anyone to access. Mine is not the only one. I am now missing 4 Amazon packages, two of which were noted specifically as being placed "in recipient's mailbox". This only describes the last 2 weeks!!! I could literally go on and on . . . and on. A new management company took over right before I moved in. I see that past reviews are very positive. Let me assure you, they do not reflect the current situation. I can't wait for my lease to be up so my kids and I can get out of here!
I have been living over here for almost 4 years. My AC keeps going out every other week and the maintenance man is telling me that there is nothing wrong with it. One minute the AC is blowing cold and the next it is blowing hot. Currently, my AC is set on 74 degrees and the current temp in the apartment is reading 80 degrees. My calls are now being ignored.
I went to look at a 2 bedroom/ 1 bath for me and my son. Jamerson made the tour great and actually showed me a 2 bedroom/2 bath. Let just say, I fell in love the all the amenities, the quietness of the property, that I looked and and leased, received the special offers. Jamerson didn't present the offers first he presented the property first and what the property offered. There are many renovations that are going on, so who would not want to be able to experiences those. Kylie and Andrea have also been a great help, looking forward to my new home with my son. I am only giving them 4 stars because I haven't moved in yet, looking for to my move in. Thank you, Retreat at Steeplechase
I just did my final walk-through of my apartment and the manager asked me to leave a review of what I thought during my time here. I've enjoyed living here (2 years) and am sad to leave but I'm onto the next step of my life. My neighbors were all really nice and helpful. The apartment I lived in was clean and I don't remember ever having to call maintenance to come for anything. I paid my rent online which was nice. Finally, the walk-through went well, and was what I had expected it to be. Thanks again!
I moved to The Retreat 3 months ago and have noticed that kids are always running around, taking over the pool area and even using bad language towards me! There was almost 10 kids in the hot tub and when I asked them to allow others to use, they made me feel uncomfortable and unsafe! Where is the security?? I don't feel safe living here anymore and wish to break my lease but I've been told there is no way to break the lease without all these crazy expensive fees. If I don't feel safe, I should be able to move or they should get the security issue under control. Not happy!!!!!
What can I say. I just moved in last week and I just wanted to take a moment and thank all the office staff for being such a huge help throughout this whole process. I was able to get my application submitted and approved quickly then they let me have my pick of the apartments they had open for my move in date. I got a nice one really close to the pool which I'm looking forward to checking out after it opens. I've used the gym twice already and I'd say it's pretty functional and I love that I have one right in my building just down some stairs! Thanks again office peeps! :)
Property Manager at The Retreat at Steeplechase, Responded To This Review
Thank you for this glowing review! From office staff to maintenance and all in between, the Retreat at Steeplechase team takes customer service seriously. We're happy your first experience here was positive and promise many more ahead!
I've lived at this community for 3 years and love it here! The people inside the office are really cool and helpful. I moved here from Colorado Springs, CO, and while I miss the beauty of Colorado, I am more happy with my living situation here! The apartment I live in is really nice and I haven't had any issues with maintenance like I had in the old place. The pools are clean and the weather out here allows me to enjoy them all summer long. I'm getting married soon and will be moving to a house with my soon to be wife. I'll miss my apartment, the people at the office, and I'll miss having a pool for sure. Great place to live! I suggest checking it out! The people in the office know I love it here and asked me to leave a review so here it is. :) - Thank you for everything!
Property Manager at The Retreat at Steeplechase, Responded To This Review
Dear Resident, we're so happy to hear that you're loving your apartment at The Retreat at Steeplechase. We're glad that we were able to make your move from Colorado to Houston a little easier, as well. We hope you enjoy the pool this summer! Thank you!
I've been living here for almost three years and I absolutely love it. The property manager ( Amanda) is one of the best at what she does. She is very attentive to the needs of her residents and will try her best to accommodate their needs. The leasing agents are exceptional as well. Cheryl, is one of the leasing agents and she has been exceptional as well since the beginning of my stay. I have lived in several apartment communities and by far this has been my best experience to date. Please don't believe some of the negative reviews, take it from me, this is one of the best communities in Jersey Village.
Property Manager at The Retreat at Steeplechase, Responded To This Review
Dear Resident, we will be sure to pass along your kind words to Amanda and Cheryl. Here at The Retreat at Steeplechase, we take great pride in resident service and satisfaction! Thank you!
Horrible service, hard to get ahold of anyone and when you do they don't do what they say they will do.
The apartments themselves are perfectly nice. Updated and spacious the attached garage is a nice featured bonus. Family oriented, dog friendly, and quiet. Location leaves little to be desired. Excellent neighborhood centrally located close to many quick dining restaurants and grocery shopping. The management is friendly and responsive but it takes awhile to have maintenence requests completed as you likely have to remind the staff that you're waiting on a repair.
The location is safe and expanding faster like the highways in downtown. The apartment makes community events to make people come together. You have a quick walk to the store and restaurants, even to the park! Not just the outside is great with every Monday the grass and plants are taken care of but the maintenance takes care of any doubts. Unlike other apartments, we have a spa for massages, putting green, big pool and jacuzzi, outdoor grill with fire pit, and zumba classes!! This place is the ideal home!!!
I have now lived here for almost one year. Just renewed up for another 12 months. Positives: Great Staff in the office and repair. They react to your needs quickly. They have a lot of events to make living here comfortable. Good security keeps things quiet. The workout room and pool are great well maintained. The valet trash program is great. The location is great near plenty of shopping and highway access. Negatives: This is a dog friendly community. Why is this a negative because the majority of dog owners here are irresponsible and never pickup after there pet. I won't walk in the common area. Some of the pool furniture is need of replacement. The common grill for all tenants to use is tough to get to during the summer due to its use by many. All in all its a nice palce to be and fits my needs fairly well. Al I, Houston TX
The apartment are nice ,Store and restaurants close by. The staff are very friendly and helpful. The apartment come with hard wood floors and garage that let you walk right in to the house. the apartment has pools and play grounds and only 15 min from the job.
If you're interested in visiting, the gate is usually broken and open, so feel free. We love to hang out by the pool and grill, if the pool is clean and the grill actually works. A few things went wrong, but was fixed in a generally quick manner. The pool can get a little crowded and loud, but the community activities are nice. We got a remodeled unit, but I didn't get the nice back splash, so that was disappointing. Overall I have enjoyed my experience, but it isn't as nice as it's priced for.
Love it.!! Great location and shopping!!! Also, one of the best school district in Houston/Texas... Currently, relocated from atlanta, and glade that I chose the retreats!! Very quiet and within 1 mile from walmart, target, and kroger...And the nearest mall is down the street, you dont even have to get on the highway
The Retreat at Steeplechase Photos
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Map Image of the Property
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2BR, 2BA - 1,140SF
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Models
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
The Retreat at Steeplechase has one to three bedrooms with rent ranges from $1,037/mo. to $3,316/mo.
You can take a virtual tour of The Retreat at Steeplechase on Apartments.com.
The Retreat at Steeplechase is in Steeplechase in the city of Houston. Here you’ll find three shopping centers within 0.4 mile of the property. Five parks are within 7.7 miles, including Hundred Acre Wood Preserve, Kickerillo-Mischer Preserve, and Cy-Champ Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
11245 West Rd
Houston, TX 77065
Responded To This Review