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Monthly Rent
$1,044 - $6,451
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 3 ba
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Square Feet
529 - 1,985 sq ft
Welcome to Thousand Oaks! Thousand Oaks is an award-winning, high-quality apartment home development, blending various residence choices of townhomes, condos, lofts and garden-style apartments featuring spacious layouts, soaring windows, chef-inspired kitchens, and stylish designer finishes.
Pricing & Floor Plans
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Unit 17-0216price $1,265square feet 609availibility Now
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Unit 17-0314price $1,215square feet 609availibility Feb 19
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Unit 17-0304price $1,240square feet 609availibility Mar 12
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Unit 17-0307price $1,342square feet 716availibility Now
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Unit 17-0207price $1,342square feet 716availibility Now
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Unit 17-0313price $1,367square feet 716availibility Now
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Unit 11-0303price $1,297square feet 672availibility Now
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Unit 14-0203price $1,354square feet 672availibility Now
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Unit 15-0303price $1,397square feet 672availibility Feb 22
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Unit 03-0204price $1,436square feet 736availibility Now
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Unit 31-0210price $1,385square feet 736availibility Feb 6
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Unit 22-0201price $1,410square feet 736availibility Feb 11
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Unit 13-0307price $1,325square feet 750availibility Now
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Unit 18-0428price $1,369square feet 750availibility Now
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Unit 18-0332price $1,372square feet 750availibility Now
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Unit 01-4084price $1,380square feet 602availibility Now
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Unit 01-1112price $1,593square feet 602availibility Now
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Unit 01-3082price $1,360square feet 602availibility Mar 19
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Unit 09-0105price $1,455square feet 707availibility Now
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Unit 31-0106price $1,375square feet 707availibility Feb 15
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Unit 24-0302price $1,415square feet 780availibility Now
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Unit 25-0215price $1,415square feet 780availibility Now
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Unit 24-0404price $1,440square feet 780availibility Now
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Unit 26-0335price $1,494square feet 927availibility Now
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Unit 21-0322price $1,569square feet 927availibility Now
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Unit 23-0325price $1,593square feet 927availibility Now
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Unit 01-4099price $1,520square feet 710availibility Now
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Unit 01-3097price $1,500square feet 710availibility Mar 30
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Unit 01-4030price $1,580square feet 710availibility Apr 19
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Unit 04-0111price $1,591square feet 760availibility Now
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Unit 03-0205price $1,533square feet 760availibility Mar 24
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Unit 06-0201price $1,552square feet 746availibility Now
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Unit 03-0118price $1,648square feet 750availibility Now
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Unit 04-0302price $1,583square feet 750availibility Feb 23
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Unit 02-0216price $1,563square feet 750availibility Mar 25
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Unit 01-2007price $1,568square feet 763availibility Now
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Unit 11-0212price $1,578square feet 769availibility Now
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Unit 11-0214price $1,625square feet 769availibility Now
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Unit 11-0210price $1,675square feet 769availibility Now
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Unit 30-0111price $1,580square feet 813availibility Now
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Unit 30-0114price $1,630square feet 813availibility Apr 9
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Unit 08-0105price $1,581square feet 741availibility Now
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Unit 01-2100price $1,583square feet 768availibility Now
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Unit 01-3100price $1,610square feet 768availibility Mar 1
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Unit 01-2094price $1,610square feet 768availibility Mar 25
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Unit 01-1029price $1,647square feet 768availibility Now
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Unit 01-1035price $1,657square feet 768availibility Now
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Unit 01-1045price $1,740square feet 768availibility Feb 22
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Unit 01-1057price $1,682square feet 768availibility Now
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Unit 10-0102price $1,721square feet 815availibility Now
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Unit 01-1122price $1,750square feet 727availibility Now
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Unit 01-1126price $1,765square feet 727availibility Now
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Unit W305price $1,770square feet 991availibility Now
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Unit 10-0209price $1,793square feet 860availibility Now
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Unit 10-0210price $1,842square feet 860availibility Now
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Unit 10-0105price $1,893square feet 860availibility Feb 19
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Unit 25-0315price $1,845square feet 1,167availibility Now
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Unit 27-0303price $1,993square feet 1,167availibility Now
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Unit 25-0303price $1,864square feet 1,167availibility Mar 12
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Unit 01-4066price $1,863square feet 953availibility Now
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Unit 10-0109price $1,978square feet 907availibility Now
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Unit 01-1086price $2,183square feet 1,027availibility Now
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Unit 23-0209price $1,315square feet 672availibility Feb 6
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Unit 26-0136price $1,399square feet 672availibility Mar 30
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Unit 21-0102price $1,249square feet 672availibility May 10
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Unit 02-0201price $1,300square feet 763availibility Feb 7
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Unit 01-4041price $1,625square feet 774availibility Feb 8
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Unit 01-4031price $1,625square feet 774availibility Apr 19
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Unit 03-0310price $1,353square feet 625availibility Feb 12
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Unit 04-0304price $1,353square feet 625availibility Feb 23
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Unit 06-0205price $1,498square feet 700availibility Feb 18
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Unit 09-0109price $1,573square feet 700availibility Feb 21
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Unit 08-0110price $1,673square feet 700availibility Mar 10
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Unit 02-0210price $1,378square feet 650availibility Feb 20
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Unit 03-0312price $1,398square feet 650availibility Apr 11
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Unit 27-0314price $1,859square feet 1,200availibility Feb 21
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Unit 09-0103price $1,548square feet 650availibility Feb 24
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Unit 07-0110price $1,808square feet 775availibility Feb 25
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Unit 01-4037price $1,685square feet 810availibility Feb 26
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Unit 01-0205price $1,551square feet 957availibility Feb 28
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Unit 01-0305price $1,421square feet 957availibility Mar 2
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Unit 09-0110price $1,680square feet 815availibility Feb 28
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Unit 08-0110price $1,740square feet 815availibility Mar 17
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Unit 08-0127price $1,586square feet 824availibility Mar 5
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Unit 11-0208price $1,663square feet 849availibility Mar 11
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Unit 18-0434price $1,821square feet 990availibility Mar 13
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Unit 01-1062price $1,950square feet 834availibility Mar 27
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Unit 14-0204price $1,137square feet 610availibility Mar 30
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Unit 12-0010price $1,490square feet 845availibility Mar 31
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Unit 01-2117price $1,290square feet 575availibility Apr 1
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Unit 01-3117price $1,290square feet 575availibility Apr 2
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Unit 23-0113price $1,044square feet 529availibility Apr 3
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Unit 11-0511price $1,763square feet 823availibility Apr 5
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Unit 10-0108price $1,913square feet 945availibility Apr 6
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Unit 10-0104price $1,888square feet 945availibility Apr 24
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Unit 30-0122price $1,295square feet 672availibility Apr 10
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Unit 01-2017price $1,775square feet 865availibility Apr 10
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Unit 01-4007price $1,620square feet 769availibility Apr 12
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Unit 17-0201price $1,651square feet 865availibility Apr 12
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Unit 01-3113price $1,530square feet 722availibility Apr 27
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Unit 17-0211price $1,701square feet 1,140availibility Now
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Unit 17-0314price $1,725square feet 1,140availibility Now
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Unit 17-0315price $1,745square feet 1,140availibility Now
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Unit 09-0304price $1,888square feet 1,015availibility Now
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Unit 09-0204price $1,786square feet 1,015availibility Mar 10
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Unit 01-0302price $1,803square feet 1,183availibility Now
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Unit 03-0309price $1,803square feet 1,183availibility Now
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Unit 08-0309price $1,828square feet 1,183availibility Now
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Unit 22-0209price $1,833square feet 1,105availibility Now
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Unit 22-0323price $1,895square feet 1,105availibility Now
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Unit 23-0308price $1,941square feet 1,105availibility Now
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Unit 18-0101price $2,021square feet 1,240availibility Now
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Unit 18-0202price $2,002square feet 1,240availibility Mar 14
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Unit 18-0302price $1,847square feet 1,240availibility Mar 19
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Unit 17-0217price $2,083square feet 1,253availibility Now
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Unit 17-0317price $1,897square feet 1,253availibility Mar 14
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Unit 32-0308price $1,927square feet 1,228availibility Now
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Unit 08-0301price $1,927square feet 1,228availibility Now
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Unit 11-0301price $1,927square feet 1,228availibility Now
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Unit 07-0209price $2,181square feet 1,197availibility Now
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Unit 06-0210price $2,112square feet 1,197availibility Apr 12
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Unit 02-0201price $2,245square feet 1,222availibility Now
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Unit 02-0215price $2,245square feet 1,222availibility Now
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Unit 04-0301price $2,340square feet 1,222availibility Now
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Unit 01-2116price $2,443square feet 1,346availibility Now
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Unit 01-4110price $2,444square feet 1,346availibility Now
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Unit 01-4058price $2,460square feet 1,346availibility Now
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Unit W211price $2,696square feet 1,527availibility Now
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Unit S308price $2,595square feet 1,527availibility Feb 20
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Unit 01-1110price $2,643square feet 1,346availibility Now
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Unit 01-0321price $2,735square feet 1,985availibility Now
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Unit 01-4021price $2,771square feet 1,569availibility Now
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Unit 25-0318price $2,768square feet 1,667availibility Feb 15
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Unit 25-0202price $1,971square feet 1,183availibility Feb 22
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Unit 25-0302price $1,942square feet 1,183availibility Mar 26
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Unit 01-3053price $2,518square feet 1,329availibility Feb 22
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Unit 03-0315price $1,932square feet 1,094availibility Feb 24
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Unit 25-0201price $1,871square feet 1,228availibility Mar 12
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Unit 04-5750price $2,671square feet 1,620availibility Mar 17
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Unit 31-0211price $1,767square feet 1,131availibility Apr 6
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Unit 17-0301price $2,352square feet 1,520availibility Now
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Unit 15-7085price $2,561square feet 1,479availibility Now
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Unit 12-7089price $2,969square feet 1,786availibility Now
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Unit 12-7101price $3,004square feet 1,786availibility Now
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Unit 11-7113price $2,966square feet 1,786availibility Feb 17
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Unit 29-0324price $2,234square feet 1,453availibility Feb 12
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Unit 17-0216price $1,265square feet 609availibility Now
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Unit 17-0314price $1,215square feet 609availibility Feb 19
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Unit 17-0304price $1,240square feet 609availibility Mar 12
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Unit 17-0307price $1,342square feet 716availibility Now
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Unit 17-0207price $1,342square feet 716availibility Now
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Unit 17-0313price $1,367square feet 716availibility Now
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Unit 11-0303price $1,297square feet 672availibility Now
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Unit 14-0203price $1,354square feet 672availibility Now
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Unit 15-0303price $1,397square feet 672availibility Feb 22
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Unit 03-0204price $1,436square feet 736availibility Now
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Unit 31-0210price $1,385square feet 736availibility Feb 6
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Unit 22-0201price $1,410square feet 736availibility Feb 11
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Unit 13-0307price $1,325square feet 750availibility Now
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Unit 18-0428price $1,369square feet 750availibility Now
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Unit 18-0332price $1,372square feet 750availibility Now
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Unit 01-4084price $1,380square feet 602availibility Now
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Unit 01-1112price $1,593square feet 602availibility Now
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Unit 01-3082price $1,360square feet 602availibility Mar 19
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Unit 09-0105price $1,455square feet 707availibility Now
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Unit 31-0106price $1,375square feet 707availibility Feb 15
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Unit 24-0302price $1,415square feet 780availibility Now
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Unit 25-0215price $1,415square feet 780availibility Now
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Unit 24-0404price $1,440square feet 780availibility Now
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Unit 26-0335price $1,494square feet 927availibility Now
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Unit 21-0322price $1,569square feet 927availibility Now
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Unit 23-0325price $1,593square feet 927availibility Now
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Unit 01-4099price $1,520square feet 710availibility Now
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Unit 01-3097price $1,500square feet 710availibility Mar 30
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Unit 01-4030price $1,580square feet 710availibility Apr 19
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Unit 04-0111price $1,591square feet 760availibility Now
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Unit 03-0205price $1,533square feet 760availibility Mar 24
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Unit 06-0201price $1,552square feet 746availibility Now
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Unit 03-0118price $1,648square feet 750availibility Now
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Unit 04-0302price $1,583square feet 750availibility Feb 23
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Unit 02-0216price $1,563square feet 750availibility Mar 25
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Unit 01-2007price $1,568square feet 763availibility Now
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Unit 11-0212price $1,578square feet 769availibility Now
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Unit 11-0214price $1,625square feet 769availibility Now
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Unit 11-0210price $1,675square feet 769availibility Now
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Unit 30-0111price $1,580square feet 813availibility Now
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Unit 30-0114price $1,630square feet 813availibility Apr 9
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Unit 08-0105price $1,581square feet 741availibility Now
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Unit 01-2100price $1,583square feet 768availibility Now
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Unit 01-3100price $1,610square feet 768availibility Mar 1
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Unit 01-2094price $1,610square feet 768availibility Mar 25
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Unit 01-1029price $1,647square feet 768availibility Now
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Unit 01-1035price $1,657square feet 768availibility Now
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Unit 01-1045price $1,740square feet 768availibility Feb 22
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Unit 01-1057price $1,682square feet 768availibility Now
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Unit 10-0102price $1,721square feet 815availibility Now
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Unit 01-1122price $1,750square feet 727availibility Now
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Unit 01-1126price $1,765square feet 727availibility Now
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Unit W305price $1,770square feet 991availibility Now
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Unit 10-0209price $1,793square feet 860availibility Now
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Unit 10-0210price $1,842square feet 860availibility Now
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Unit 10-0105price $1,893square feet 860availibility Feb 19
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Unit 25-0315price $1,845square feet 1,167availibility Now
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Unit 27-0303price $1,993square feet 1,167availibility Now
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Unit 25-0303price $1,864square feet 1,167availibility Mar 12
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Unit 01-4066price $1,863square feet 953availibility Now
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Unit 10-0109price $1,978square feet 907availibility Now
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Unit 01-1086price $2,183square feet 1,027availibility Now
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Unit 23-0209price $1,315square feet 672availibility Feb 6
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Unit 26-0136price $1,399square feet 672availibility Mar 30
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Unit 21-0102price $1,249square feet 672availibility May 10
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Unit 02-0201price $1,300square feet 763availibility Feb 7
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Unit 01-4041price $1,625square feet 774availibility Feb 8
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Unit 01-4031price $1,625square feet 774availibility Apr 19
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Unit 03-0310price $1,353square feet 625availibility Feb 12
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Unit 04-0304price $1,353square feet 625availibility Feb 23
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Unit 06-0205price $1,498square feet 700availibility Feb 18
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Unit 09-0109price $1,573square feet 700availibility Feb 21
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Unit 08-0110price $1,673square feet 700availibility Mar 10
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Unit 02-0210price $1,378square feet 650availibility Feb 20
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Unit 03-0312price $1,398square feet 650availibility Apr 11
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Unit 27-0314price $1,859square feet 1,200availibility Feb 21
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Unit 09-0103price $1,548square feet 650availibility Feb 24
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Unit 07-0110price $1,808square feet 775availibility Feb 25
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Unit 01-4037price $1,685square feet 810availibility Feb 26
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Unit 01-0205price $1,551square feet 957availibility Feb 28
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Unit 01-0305price $1,421square feet 957availibility Mar 2
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Unit 09-0110price $1,680square feet 815availibility Feb 28
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Unit 08-0110price $1,740square feet 815availibility Mar 17
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Unit 08-0127price $1,586square feet 824availibility Mar 5
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Unit 11-0208price $1,663square feet 849availibility Mar 11
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Unit 18-0434price $1,821square feet 990availibility Mar 13
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Unit 01-1062price $1,950square feet 834availibility Mar 27
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Unit 14-0204price $1,137square feet 610availibility Mar 30
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Unit 12-0010price $1,490square feet 845availibility Mar 31
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Unit 01-2117price $1,290square feet 575availibility Apr 1
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Unit 01-3117price $1,290square feet 575availibility Apr 2
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Unit 23-0113price $1,044square feet 529availibility Apr 3
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Unit 11-0511price $1,763square feet 823availibility Apr 5
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Unit 10-0108price $1,913square feet 945availibility Apr 6
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Unit 10-0104price $1,888square feet 945availibility Apr 24
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Unit 30-0122price $1,295square feet 672availibility Apr 10
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Unit 01-2017price $1,775square feet 865availibility Apr 10
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Unit 01-4007price $1,620square feet 769availibility Apr 12
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Unit 17-0201price $1,651square feet 865availibility Apr 12
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Unit 01-3113price $1,530square feet 722availibility Apr 27
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Unit 17-0211price $1,701square feet 1,140availibility Now
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Unit 17-0314price $1,725square feet 1,140availibility Now
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Unit 17-0315price $1,745square feet 1,140availibility Now
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Unit 09-0304price $1,888square feet 1,015availibility Now
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Unit 09-0204price $1,786square feet 1,015availibility Mar 10
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Unit 01-0302price $1,803square feet 1,183availibility Now
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Unit 03-0309price $1,803square feet 1,183availibility Now
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Unit 08-0309price $1,828square feet 1,183availibility Now
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Unit 22-0209price $1,833square feet 1,105availibility Now
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Unit 22-0323price $1,895square feet 1,105availibility Now
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Unit 23-0308price $1,941square feet 1,105availibility Now
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Unit 18-0101price $2,021square feet 1,240availibility Now
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Unit 18-0202price $2,002square feet 1,240availibility Mar 14
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Unit 18-0302price $1,847square feet 1,240availibility Mar 19
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Unit 17-0217price $2,083square feet 1,253availibility Now
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Unit 17-0317price $1,897square feet 1,253availibility Mar 14
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Unit 32-0308price $1,927square feet 1,228availibility Now
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Unit 08-0301price $1,927square feet 1,228availibility Now
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Unit 11-0301price $1,927square feet 1,228availibility Now
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Unit 07-0209price $2,181square feet 1,197availibility Now
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Unit 06-0210price $2,112square feet 1,197availibility Apr 12
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Unit 02-0201price $2,245square feet 1,222availibility Now
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Unit 02-0215price $2,245square feet 1,222availibility Now
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Unit 04-0301price $2,340square feet 1,222availibility Now
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Unit 01-2116price $2,443square feet 1,346availibility Now
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Unit 01-4110price $2,444square feet 1,346availibility Now
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Unit 01-4058price $2,460square feet 1,346availibility Now
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Unit W211price $2,696square feet 1,527availibility Now
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Unit S308price $2,595square feet 1,527availibility Feb 20
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Unit 01-1110price $2,643square feet 1,346availibility Now
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Unit 01-0321price $2,735square feet 1,985availibility Now
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Unit 01-4021price $2,771square feet 1,569availibility Now
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Unit 25-0318price $2,768square feet 1,667availibility Feb 15
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Unit 25-0202price $1,971square feet 1,183availibility Feb 22
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Unit 25-0302price $1,942square feet 1,183availibility Mar 26
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Unit 01-3053price $2,518square feet 1,329availibility Feb 22
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Unit 03-0315price $1,932square feet 1,094availibility Feb 24
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Unit 25-0201price $1,871square feet 1,228availibility Mar 12
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Unit 04-5750price $2,671square feet 1,620availibility Mar 17
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Unit 31-0211price $1,767square feet 1,131availibility Apr 6
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Unit 17-0301price $2,352square feet 1,520availibility Now
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Unit 15-7085price $2,561square feet 1,479availibility Now
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Unit 12-7089price $2,969square feet 1,786availibility Now
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Unit 12-7101price $3,004square feet 1,786availibility Now
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Unit 11-7113price $2,966square feet 1,786availibility Feb 17
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Unit 29-0324price $2,234square feet 1,453availibility Feb 12
About Thousand Oaks at Austin Ranch
Welcome to Thousand Oaks! Thousand Oaks is an award-winning, high-quality apartment home development, blending various residence choices of townhomes, condos, lofts and garden-style apartments featuring spacious layouts, soaring windows, chef-inspired kitchens, and stylish designer finishes.
Thousand Oaks at Austin Ranch is an apartment community located in Denton County and the 75056 ZIP Code. This area is served by the Lewisville Independent attendance zone.
Unique Features
- a great school district
- Coffee Bar
- Grilling Stations
- Resident Events
- Sand Volleyball Court
- Hike & Bike Trails
- Laundry In Unit
- Picnic/bbq Area
- Private Dining
- Walking Distance To Shacks Dog Park & Restaurants
- Club Rooms
- Community Wifi
- Guest Suites
- Sports Leagues
- Event Rental Facilities
- Two free fitness centers
- Co-Working Space
- Game Room
- onsite-retail and restaurants
- pilates studio with resident discount
- yoga studio - discount for residents
- Additional Storage
- event and banquet facilities
- Handicap Accessible
- miles of hiking and biking trails
- Package Acceptance
- Resort Style Pools
- two volleyball courts
- Voice Intercom
- On-Site Management
- Pet Park
- seven on-site pools
- Art & Sculpture Throughout
- Package Lockers
Community Amenities
Pool
Fitness Center
Elevator
Playground
- Maintenance on site
- Elevator
- Business Center
- Clubhouse
- Lounge
- Fitness Center
- Pool
- Playground
- Volleyball Court
- Walking/Biking Trails
- Gameroom
- Courtyard
- Grill
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Wi-Fi
Fireplace
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Fireplace
- Intercom
- Garden
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$80
- Dogs Allowed
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Monthly pet rent$20
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One time Fee$400
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Pet deposit$250
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Weight limit60 lb
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Pet Limit2
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Restrictions:No Rottweilers, Pit Bulls, Dobermans, Chows, Staffordshire Terriers, Bull Mastiffs, Cane Corsos, Wolf Hybrids, and mixed aggressive breeds.
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Comments:Breed restrictions do not apply to ESA animals. We welcome your 4-legged family members! You are limited to 2 total pets per apartment, and a pet deposit, non-refundable fee, pet rent, and certain pet rules apply. We offer two pet parks for your f...
- Cats Allowed
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Monthly pet rent$20
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One time Fee$400
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Pet deposit$250
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Weight limit60 lb
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Pet Limit2
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Comments:Breed restrictions do not apply to ESA animals. We welcome your 4-legged family members! You are limited to 2 total pets per apartment, and a pet deposit, non-refundable fee, pet rent, and certain pet rules apply. We offer two pet parks for your f...
- Parking
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Surface Lot--1 Max
- Storage Fees
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Storage Unit$0/mo
Details
Lease Options
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4 - 24 Month Leases
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Short term lease
Property Information
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Built in 2020
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2224 units/4 stories
- Maintenance on site
- Elevator
- Business Center
- Clubhouse
- Lounge
- Courtyard
- Grill
- Dog Park
- Fitness Center
- Pool
- Playground
- Volleyball Court
- Walking/Biking Trails
- Gameroom
- a great school district
- Coffee Bar
- Grilling Stations
- Resident Events
- Sand Volleyball Court
- Hike & Bike Trails
- Laundry In Unit
- Picnic/bbq Area
- Private Dining
- Walking Distance To Shacks Dog Park & Restaurants
- Club Rooms
- Community Wifi
- Guest Suites
- Sports Leagues
- Event Rental Facilities
- Two free fitness centers
- Co-Working Space
- Game Room
- onsite-retail and restaurants
- pilates studio with resident discount
- yoga studio - discount for residents
- Additional Storage
- event and banquet facilities
- Handicap Accessible
- miles of hiking and biking trails
- Package Acceptance
- Resort Style Pools
- two volleyball courts
- Voice Intercom
- On-Site Management
- Pet Park
- seven on-site pools
- Art & Sculpture Throughout
- Package Lockers
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Fireplace
- Intercom
- Garden
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 12:30pm - 5pm |
Nestled on the shores of Lewisville Lake, the Colony is a tranquil North Dallas suburb regarded for its peaceful atmosphere and community feel. The Colony is also known for its exceptional outdoor recreation, touting easy access to popular parks like Wynnwood Park, Hidden Cove Park, Stewart Creek Park, and Arbor Hills Nature Preserve. The Colony is also convenient to numerous golf and country clubs, including Stonebriar Country Club, Stewart Peninsula Golf Course, and The Lakes Country Club at Castle Hill.
Fantastic shopping options abound near the Colony, with convenience to Stonebriar Centre, the Shops at Legacy, and the Shops at Willow Bend. Families particularly enjoy the Colony for its top-notch schools, tranquil environment, and close proximity to all that the Dallas Fort Worth Metroplex has to offer. Getting around from this suburb is a breeze with access to Sam Rayburn Tollway, Dallas North Tollway, and President George Bush Turnpike.
Learn more about living in The ColonyProperty Ratings at Thousand Oaks at Austin Ranch
Upon move in our unit has haphazardly cleaned. We filled out the move in form with the damages and none were taken care of until I submitted service requests for each one. Over our 20 months of living there, we were without AC for over 5 weeks in the summer heat, had our balcony doors replaced (required by management) which left cold air flowing in during the freezing winter months, our flooring ripped up to fix the balcony doors they incorrectly installed, and also had multiple vendors allow themselves in after multiple requests management sends a heads up of anyone coming in or management escorts the vendors. We were able to move out and they came to us 6 months later with over $1,000 in charges, including full carpet replacement that I have seen many people also complain about here. The management office also has constant turnover so if you have a problem, the next property manager has no idea of your past issues and nothing ever gets resolved. The apartments are outdated unless you live in the Stags Leap part and is the worst managed apartment I have ever lived in. Stay away
Property Manager at Thousand Oaks at Austin Ranch, Responded To This Review
We are disappointed to hear about your experience at Thousand Oaks at Austin Ranch. Please feel free to reach out to us at (972) 820-8000 to discuss your concerns further. I would be happy to discuss any move out questions. Rebecka Ingraham, GM
In addition to the awful rat problem that they refuse to deal with, management charged $3,000 in excess of the security deposit to replace the carpet after move out. When asked for proof of damage, management was unresponsive and just sent us to collections. Management also argued the validity of our 60 day move out notice when an email was sent explicitly stating that we would not be re-signing our lease.
Property Manager at Thousand Oaks at Austin Ranch, Responded To This Review
We regret to learn about your experience, Zac C. Please contact us at (972) 820-8000 to discuss this further.
A lady who works here, name starts with an T and ends in an A, lied to me. I was told that I was going to have a corner unit so I signed to that unit. Upon move in day, I was given a map of my unit. It was not the corner unit I signed for plus my unit was filthy! Never got treated this way from an apartment company. Don’t work with her and reconsider your move here. Also maintenance takes too long to respond and the people in the office don’t care about you
Property Manager at Thousand Oaks at Austin Ranch, Responded To This Review
Apologies for any inconvenience. We take your feedback seriously and will address the issues you've raised. Thank you for sharing your experience.
Ridiculous charges by the apartment after staying for 4 years at the same unit. PLEASE STAY AWAY. Dont they expect basic wear and tear when some one lives at the same apartment for like 4 years ? I got the apartment cleaned as well.
Living in this apartment complex has been challenging due to management's un-responsiveness to major maintenance issues, affecting the overall quality of life. Essential amenities, including the gym and elevator, have experienced prolonged downtimes. Despite repeated communications, promises of resolution have rarely materialized into action, leading to a growing frustration among the community. The pattern of unfulfilled assurances from the management has contributed to a sense of neglect, undermining the comfort and accessibility of the facilities. This situation highlights a broader issue of inadequate attention to resident concerns and facility upkeep, which is essential for a satisfactory living environment. In summary, the potential for a comfortable and convenient living experience is marred by management's lack of responsiveness and effective maintenance
They blew up my phone with calls, text messages, and emails all week since I scheduled a tour then the morning of the tour they cancelled due to scheduling conflicts claiming the other tour was confirmed despite the fact that my tour was confirmed as well. I would’ve loved to have given this place a solid chance but that was my sign to not lease with them.
BEWARE: this place is infested with rats. We have been living here for a year and in that time the building management has done nothing. All they need to do is to put bait stations around the property, but they refuse to contract with a pest control agency. So the result is a total overwhelming population of rats. Every night they swarm over people's properties and we wake up to find furniture destroyed, rat droppings everywhere, and the building management does nothing despite tons of complaints from the residents. It is not safe for young children to be outside the house after dark. DO NOT RENT HERE.
1. All phone calls and emails go unanswered. 2. Rent went up $300/mo after only one lease term (12 months to 12 months). No upgrades, crime increasing, rat droppings on my patio every morning, gym equipment is always broken, where is all this money going? In addition, I received a suspicious addition charge on my Dec-22 rent/utilities bill. I had originally paid in full, which included my usual water/sewage charge of ~$30. Then after rent was due, I was charged an additional $78.11 for water/sewage (I had already paid this). I called and emailed the office and left voicemails, but have not had one of my communications returned. This began first week of Jan-23. After over a month of no one answering my question about this erroneous charge, I asked BBB to step in and help. This was a month ago, and still have not received a response or explanation as to why my water/sewage was tripled. I don't mind paying what I owe, but this is very shady and suspicious behavior.
Management is an absolute joke. Just keep driving by and don’t stop. They let a vacant apartment flood above me, now myself and a lot of other renters are being kicked out. Their solution is to give us “nicer” apartments at a higher rate or leave without any help. Also, if you like rats, then I guess this would be a great place stay. I have pix of an ungodly amount of rat poop in a garage they leased to me 2 days prior to giving me a 7 day notice to vacate due to their negligence.
Property Manager at Thousand Oaks at Austin Ranch, Responded To This Review
Thank you for your feedback. We understand this is a very stressful time. Rest assured, we take your concerns seriously and we want to work with you to find a solution for your situation. We've reached out directly and have been unable to connect. Please contact us as soon as you're able. We value you as a resident and appreciate you being a part of The Thousand Oaks community.
It’s not the trash service. It’s the tenets. The trash service does their jobs. According to the rules. Boxes must be broken down for example and I thought there was a rule of how many bags and broken down boxes that the service can take. The tenets don’t care about leaving an empty trash can outside their apartment for months now. In fact it’s been months upon months. They put trash out on holidays it sits there from the night befor to the night after a holiday! The tenets do not follow the guidelines! All the residents who have lived here for years follow the rules. apparently the tenets are aloud to do what ever they want. It’s disgusting. I’m not seeing any results. Just lots of trash all day and night!! Empty trash cans all over the place. Why should I renew my contract if I have to walk by trash everyday bc the tenets are not held accountable?! They signed documents!!
This property looks great from the outside, the staff was nice and great about answering questions, the sign up was easy however once you are a resident, it's a different experience. As a current resident, I'm very dissatisfied and will be relocating once my lease is up. Keep in mind, I'm a landlord myself. I have respect for my tenant and truly want them to be happy where they choose to live. Just to ramble on about a few occurrences... -Communication is horrendous. Your ambassador or property manager contact is not provided. You have to hunt it down. When you do, it takes days for a response. -Office turnover is high. In the last 2 months, I've had to talk to 3 different ambassadors. I only know I have a new contact when the current one's email is rejected, then I have to go back to the office for a new contact. -Have a problem/issue after office hours? Call a number, go through 4-5 prompts (if you choose the prompts correctly because the instructions are vague) then wait for an off duty person to pick up. Hopefully they do. If not, leave a message and just wait for someone from the office to get back to you. As mentioned above, this may take days. -They fine you for every little thing, or at least threaten the potential in weekly community emails. -Pools are ALWAYS closed. Literally every other week emails that a pool is closed. -Bugs! Yes it's summer in Texas. There is a monthly fee for pest control however bugs everywhere and not a bug guy in sight. Again I deal with bugs at my own property, and I deal with it when my tenant let's me know. I could keep going but hopefully any potential new residents get the point....good luck!
Nightmare ever since I moved back in. Horrible leasing rates and the leasing agents lie, they didn’t pay my realtor a referral fee because I previously lived here, but they didn’t divulge that until after the lease was signed. Management makes poor excuses about the conditions of the grounds. Dog park is made of gravel and slices your dogs feet when playing catch. Tenants neither leash, nor pick up after their dogs so prepare to break up dog fights and step in dog crap at least 3x a week. Construction starts at 8AM which breaks their own rules for noise violations. It’s a nightmare living here. DON’T waste your money.
Management and maintenance will wait months to solve urgent issues. Alarms are constantly going off, people move in to dirty units, maintenance will lie directly to you. I don’t know if the people who work here are terribly disorganized or simply don’t care about their residents. Every interaction is like pulling teeth.
This complex gives residents the runaround once you do move in. I’ve lived here for two years and I am extremely disappointed in the miscommunication. I requested a specific garage three months ago, was told it was too soon, a month later, told I would get a leasing agreement that I never received, then told the garage is unavailable. They only care about selling a fantasy to new residents. This plus the terrible trash service, dog poop, and restrictions on who can use which pools has confirmed for me that I will be moving once my lease is up.
I live in The Charles building at Thousand Oaks and as beautiful and new as my apartment is, it is unlivable hearing every step from upstairs neighbors (and the dog). Unfortunately there is no padding in the flooring so every sound can be heard. There is a reason so many people do not renew in the building.
Management is almost unresponsive and definitely uncooperative! The bad reviews on here are spot on. This place just wants your money all of it for limited amenities (No hot tubs)
Property Manager at Thousand Oaks at Austin Ranch, Responded To This Review
Hi Mark! We greatly appreciate and welcome your feedback. I want you to know this is not our company’s standard nor our way of conducting business. Please allow me the opportunity to turn around your experience with us. I, Nikkia Maxwell can be reached at nmaxwell@toapts.com or directly at 972-820-2341. I look forward to your call and or email. Thank you kindly for your time.
I used to love Austin ranch, but it had declined in every aspect over the past year. The apartments are nice, but 100% not worth the money or having to deal with management. Easily the worst management I’ve ever had to deal with, especially for a community that boasts itself on being so-called “luxury living”. I moved out early do to major construction being done (without notifying the tenants of this, mind you) and months later they are still finding issues with my account that had been settled 3 months prior. I’ve lived in many complexes around this area and it baffles me how they are so disorganized and able to get away with such terrible work ethics. If you like being surprised by 1.5 year construction projects outside your door, being hit with fees due to their negligence, and overpaying for an apartment, then this might be the place for you. Good luck, you will need it.
Can’t get anyone to return my calls in leasing office. Misc. maintenance expenses included in “water bill” that are never broken down or accounted for, makes me question where my money is going. Debris covering parking lot and bricks in parking spaces that never seem to get used.
Listen to everyone else that says they will just scam you for money. They don't care if what they are doing is lawful or not, they want your money and they will act like they have the power to take it. Don't fall for their scam.
Do not live here. The management will do anything in their power to take your money, even it's unlawful. If you want to keep your money, stay away.
Do yourself and your wallet a favor and stay far away from Thousand Oaks. The accounting office is BEYOND unreasonable and the higher management is no help. They don't care about good-standing tenants!!!
They will try to steal every penny they can from you. I used to love Austin Ranch when I rented from them the first time, but it has gone down-hill so fast. On top of that they will send you eviction notices even when you paid prior to when rent was due, harass you half way through the month requiring you to submit proof of payment, and then act like they did you a favor taking care of the late fees they tacked on when you show them a screenshot of THEIR own system saying we paid on the 29th. They would not help me log into the account requiring me to pay in person and then they claimed to have lost a money order until we said we were going to do a stop payment on it. My roommate was charged twice one month for her half of the rent and they refused to refund it, they would only credit the account so I had to pay for her groceries that month, otherwise she wouldn't have been able to eat. My car was broken into and about $1500 worth of stuff was stolen. Crime has gotten so bad, they had to put up signs around the property and send out emails to everyone. They don't change the air vents, it had MOLD all over the unit. They also don't send pest control (which you pay for every month) out unless there is a problem. The first time I lived here, it was rats. The second time, my roommate was bitten by spiders twice. They charged us $3000 to move out and their statement had multiple errors. We were so tired of dealing with their incompetent staff, we paid it, just to be done with them. Don't make the same mistake we did, moving here.
Austin ranch is a pretty good community, and the amenities they have to offer make it that much better. Thousand Oak apartments are a newly built complex with a lot to offer as well as also to improve on. The outside of the complex is nicely groomed and very well maintained. The staff have always been helpful when I have ever had a problem, they are all very respectful. Each Building in the complex has their own set of maintenance crew, which leads to faster fixes when needed. The complex is flooded with pools which is great in the summer because not one pool is completely full. Now for the downs of the apartments; the walk ways and stairwells to get into the apartments are badly stained and need to be power washed as well as the walls on the outside of the apartments. I have a dog, as most renters at this complex, I personally would like more doggie disposal cans I believe if they were easier to access, people would be more likely to pick up after their dog.
The fact that I was dead set on living around uptown and decided to live over here says it's a great apartment. (The cost honesly isn't much different.) You really can't beat the community. My first weekend here I was already recieving emails about an upcoming game night and an end of summer pool party. There are always people walking outside - lots walking their dogs but also just people being active. Access to Arbor Hills right from the complex is great too. There is a square with cafes, taverns, a small convenience store, a dog "spa", yoga... you barely have to leave the complex for anything and if you do, anything you need is probably within 10 minutes. I work from home so the ability to walk to all of these things has been perfect for me.
Positives: nature preserve, friends, walking distance to bars, pools, neighborhood, centrally located. Negative: small space, partying, rats, unkept landscaping
Great apartments, beautiful inside and out, and great city that is tremendously growing!
I can't stop thinking of these apartments. This is where I'm planning to move in pretty soon. They are perfect... The best around... Feels like you are living in your own little community. They have got everything from pools to stores to restaurants all in your own community with only the best apartments.
This is a great apartment if you are looking for a strong community feel with lots of outdoor activities. They have activities constantly and really try to bring the residents together. The apartments are nice and as long as you don't live by a pool, noise won't be a problem. Maintenance is quick to respond and the office staff is usually available for questions. Summers are fun because there are over 7 pools to choose from-and a walking trail through the nature preserve. All over-really great apartment community!
Like most people, I HAVE to live comfortably. The place I was at previously did not provide me such a thing. I actually ended up leaving early from being so upset with its conditions. Thousand Oaks at Austin Ranch, however, has provided me with a great, relaxing and social living environment. My leasing agent, Ciara was the first indicator that I would love my new apartment. She provided me with a great unit AND a convenient covered parking spot. The pool I'm located by has fountains running continuously which is very relaxing whether I'm at the pool or in bed ready to fall asleep. In addition, I'm located near dog parks, a nature preserve, a gym (which I was able to cancel my outside membership for) and several pools. I'm beyond pleased with both the living conditions and service provided by this complex and the community that surrounds it.
Thousand Oaks is a great place to live. It is well maintained and the maintenance guys will respond quickly. Pros: * Great Staff * Great Amenities * Active Lifestyle Cons: * Parking is Horrible! * Distance from Tollway or 121 * Not enough restaurants
Thousand Oaks, and Austin Ranch in general, is a great place for young professionals. With its ample walking spaces, quality gyms, 8 pools, quick walks to bars and other conveniences, and distance to major highways, there aren't many places like it in the city, especially on this side of town. The leasing agents are very nice and maintenance is prompt. There are 30 apartment designs, and the are generally feels like a neighborhood.The Cares team hosts many event for the community and the pools are packed every weekend. For a great price this place is a must visit.
Overall great, just be sure to handle your own because the staff doesn't know anything and the rules seem to change every hour.
Thousand Oaks at Austin Ranch Photos
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Pool
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Map Image of the Property
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2BR, 2BA - 1,228 SF
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Lodge
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Sundeck
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Barbeque
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Court Yard
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Pool
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Thousand Oaks Apartments in Austin Ranch
Models
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1 Bedroom
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1 Bedroom
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3A1
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1 Bedroom
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1 Bedroom
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1 Bedroom
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