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Monthly Rent
$900 - $2,064
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
343 - 1,150 sq ft
Pricing & Floor Plans
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Unit 305price $900square feet 386availibility Now
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Unit 806price $900square feet 343availibility Now
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Unit 1305price $922square feet 343availibility Jan 30, 2025
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Unit 1105price $910square feet 343availibility Jan 31, 2025
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Unit 1303price $971square feet 480availibility Jan 11, 2025
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Unit 804price $1,092square feet 603availibility Now
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Unit 603price $1,230square feet 603availibility Now
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Unit 803price $1,230square feet 603availibility Now
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Unit 611price $1,108square feet 585availibility Now
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Unit 312price $1,158square feet 585availibility Now
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Unit 1205price $1,268square feet 585availibility Now
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Unit 401price $1,195square feet 594availibility Now
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Unit 414price $1,195square feet 594availibility Now
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Unit 314price $1,195square feet 594availibility Now
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Unit 513price $1,195square feet 707availibility Now
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Unit 1513price $1,228square feet 707availibility Now
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Unit 1102price $1,268square feet 665availibility Now
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Unit 901price $1,268square feet 665availibility Now
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Unit 302price $1,268square feet 665availibility Now
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Unit 1201price $1,864square feet 1,150availibility Now
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Unit 305price $900square feet 386availibility Now
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Unit 806price $900square feet 343availibility Now
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Unit 1305price $922square feet 343availibility Jan 30, 2025
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Unit 1105price $910square feet 343availibility Jan 31, 2025
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Unit 1303price $971square feet 480availibility Jan 11, 2025
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Unit 804price $1,092square feet 603availibility Now
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Unit 603price $1,230square feet 603availibility Now
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Unit 803price $1,230square feet 603availibility Now
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Unit 611price $1,108square feet 585availibility Now
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Unit 312price $1,158square feet 585availibility Now
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Unit 1205price $1,268square feet 585availibility Now
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Unit 401price $1,195square feet 594availibility Now
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Unit 414price $1,195square feet 594availibility Now
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Unit 314price $1,195square feet 594availibility Now
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Unit 513price $1,195square feet 707availibility Now
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Unit 1513price $1,228square feet 707availibility Now
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Unit 1102price $1,268square feet 665availibility Now
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Unit 901price $1,268square feet 665availibility Now
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Unit 302price $1,268square feet 665availibility Now
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Unit 1201price $1,864square feet 1,150availibility Now
About Towers on Franklin
Discover the ultimate living at The Towers on Franklin! Nestled in a vibrant university atmosphere near VCU, our community offers the perfect blend of convenience and independence, in addition to an array of upscale amenities. Ready to relax? Take a dip in the resort-inspired rooftop swimming pool with stellar views, shoot some pool in the billiards room, or socialize in the luxurious clubhouse. Need to catch up on work or studies? Our Cyber Cafe with complimentary Wi-Fi has you covered. And for those fitness enthusiasts, our 24-hour fitness center is equipped with everything you need to stay active and healthy. Don't miss out on this unique living experience! Contact our team today to schedule your tour and discover life at The Towers on Franklin.
Towers on Franklin is an apartment community located in Richmond City County and the 23220 ZIP Code. This area is served by the Richmond City Public Schools attendance zone.
Unique Features
- Scenic City Views
- Billiards Lounge
- Ceramic Tile Flooring
- Cyber Cafe with Complimentary WI-FI Access
- Media Center with Large Screen TV
- Controlled Access Buildings
- Walk-In Closets
- *Amenities vary by apartment *
- Tons of Resident Events
- 24-Hour Fitness Center
- Adjustable Track Lighting
- Study Rooms
- Upgraded black appliances
- Attentive & Courteous Staff
- Controlled Access
- Basic Comcast Cable included
- Located Along GRTC & Ram Ride Bus Lines
- Scenic Views
Community Amenities
Pool
Fitness Center
Laundry Facilities
Elevator
- Package Service
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Public Transportation
- Elevator
- Business Center
- Clubhouse
- Lounge
- Vintage Building
- Fitness Center
- Pool
- Media Center/Movie Theatre
Apartment Features
Air Conditioning
Dishwasher
Loft Layout
High Speed Internet Access
Walk-In Closets
Granite Countertops
Microwave
Refrigerator
Highlights
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Smoke Free
- Cable Ready
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Details
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Recreation Room
- Views
- Walk-In Closets
- Loft Layout
- Window Coverings
- Balcony
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Monthly Utilities & Services
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Resident Utility ChargeAll utilities, including high-speed internet and valet-trash services, are bundled into a convenient monthly flat rate.$135
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$30
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One time Fee$300
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Pet Limit2
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Restrictions:Breed Restrictions Apply. National Pet Restriction: Prohibited breeds include Akita, Alaskan Malamute, Chow, Doberman, German Shepherd, Great Dane, Rottweiler, Saint Bernard, Shar Pei, Siberian Husky, Pit Bulls AKA American Staffordshire, Staffordshire Bull Terrier, and any cross breed or related breed.
- Cats Allowed
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Monthly pet rent$30
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One time Fee$300
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Pet Limit2
- Parking
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Surface Lot$75/mo
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Garage$95/mo
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Covered$85/mo
Details
Lease Options
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7 - 12 Month Leases
Property Information
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Built in 1964
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332 units/17 stories
Specialty Housing Details
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This property is intended and operated for occupancy by students, faculty and staff in higher education, but applications from individuals not involved in higher education may be accepted.
- Package Service
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Public Transportation
- Elevator
- Business Center
- Clubhouse
- Lounge
- Vintage Building
- Fitness Center
- Pool
- Media Center/Movie Theatre
- Scenic City Views
- Billiards Lounge
- Ceramic Tile Flooring
- Cyber Cafe with Complimentary WI-FI Access
- Media Center with Large Screen TV
- Controlled Access Buildings
- Walk-In Closets
- *Amenities vary by apartment *
- Tons of Resident Events
- 24-Hour Fitness Center
- Adjustable Track Lighting
- Study Rooms
- Upgraded black appliances
- Attentive & Courteous Staff
- Controlled Access
- Basic Comcast Cable included
- Located Along GRTC & Ram Ride Bus Lines
- Scenic Views
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Smoke Free
- Cable Ready
- Tub/Shower
- Dishwasher
- Disposal
- Granite Countertops
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Recreation Room
- Views
- Walk-In Closets
- Loft Layout
- Window Coverings
- Balcony
| Monday | 10am - 5pm |
|---|---|
| Tuesday | 10am - 5pm |
| Wednesday | 10am - 5pm |
| Thursday | 10am - 5pm |
| Friday | 10am - 5pm |
| Saturday | Closed |
| Sunday | Closed |
Also known as Midtown, Monroe Ward is a historic neighborhood located in Downtown Richmond. Monroe Ward is home to the famed Jefferson Hotel and several academic buildings for Virginia Commonwealth University, which is located directly west of the neighborhood. The neighborhood is known for its historic architectural styles including Greek Revival and Queen Anne, but there are modern options available as well, including studios and high-rise apartments.
Along with a heap of restaurants, galleries, and bars, Monroe Ward provides residents with easy access to a long list of museums and attractions including the Black History Museum and Cultural Center, the Science Museum of Virginia, the Virginia Museum of Fine Arts, and more. Head south of the neighborhood to Gambles Hill Park or Brown’s Island, a popular spot for concerts, festivals, and water activities like kayaking and swimming.
Learn more about living in Monroe Ward| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Walk: | 3 min | 0.2 mi | |
| Drive: | 4 min | 1.1 mi | |
| Drive: | 5 min | 1.8 mi | |
| Drive: | 16 min | 7.1 mi |
Property Ratings at Towers on Franklin
Good apartment for a starter apartment but they had roaches there. I’m not sure if they still have them bc I don’t live there anymore ! It does have a great view of the city
Run, don't walk!! Maintenance is cool, but everything else is terrible. Mold, bugs, filthy parking garage. Management has no clue what's going on. If you try to complain it goes no where.
Apartment is infested with roaches ! One fell on top of me while I was asleep and I was livid! The area is quiet and the apartment was quiet but that was about it !
Property Manager at Towers on Franklin, Responded To This Review
We are saddened to hear about the issues you faced, and given the opportunity, we would love to turn around your experience as we address your situation. Please reach out to us at towersonfranklin@thalhimer.com whenever you can to discuss this further.
Horrible experience. If I could provide zero stars I would. Maintenance is great, that's about it. Mold, Bugs, Elevator always seems to be down, and AC works sporadically
Property Manager at Towers on Franklin, Responded To This Review
We sincerely regret that your experience was less than perfect. We care deeply about our concerns and want to speak wish to speak with you to rectify any concerns you may have. Please contact your community manager at towersonfranklinmgr@thalhimer.com
When I lived here it was horrible. Roaches were everywhere no matter how clean I kept the place. The only pro about this place is it’s quiet. You’re better finding somewhere else that is cleaner
Property Manager at Towers on Franklin, Responded To This Review
Thank you for taking the time to share your feedback, User. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at towersonfranklinmgr@thalhimer.com
My main problem is that the west building is infested with roaches, and you can't get rid of them with any amount of cleaning, and they only do minimal pest control. Not worth it to life here, if you can please find anywhere else to live.
Property Manager at Towers on Franklin, Responded To This Review
Hi , we appreciate you bringing this issue to our attention. Please know we have taken corrective measures to address your concern. We are here to serve you and to ensure your level of comfort is met. Please don't hesitate to reach your community manager directly at towersonfranklinmgr@thalhimer.com !
My apartment was cute and had a great view. Maintenance requests were responded to promptly. However, the price for a studio was outrageous. I had roach problems from the time I moved in to the time I moved out, and they charged me for it when I moved out, even though it had been an ongoing issue. The elevators were constantly broken and often smelled like pee.
Property Manager at Towers on Franklin, Responded To This Review
Thank you for leaving your review. We're happy to know that you enjoyed your apartment home, our maintenance team, and our city views! -Team Towers on Franklin
I have experienced no hot water for almost a year (finally somewhat resolved), an increase of roaches in the hallways and in my apartment due to unclean neighbors, damage from water leaks and trashcans left in hallways. I have waited almost 2 years for certain cosmetic repairs in my apartment due to water leaks from above apartments without repair or remedy. Yet utilities and rent costs have increased yearly.
Property Manager at Towers on Franklin, Responded To This Review
Hey there! Thank you for taking the time to leave us your review. We are disappointed to hear about your outstanding concerns, and we hope to make them right. Please reach out to us so we can discuss this further at towersonfranklin@thalhimer.com.
The staff is very supportive and quick to help if or when issues arise. I love the area, it is so centralized and feels like it is ten minutes out less from all my favorite places in Richmond. The view from the higher floors is amazing, including the community room and pool on the roof.
Property Manager at Towers on Franklin, Responded To This Review
Thank you so much for the kind words! You're right, the view from that 16th floor pool deck is tough to beat! Take care and thanks again! Brian Crookshank Senior Property Manager
Getting a bit better. Office staff are friendly. Maintenance is getting better too. Prices keep increasing however. Merry Christmas. Happy New Year
Property Manager at Towers on Franklin, Responded To This Review
Thank you for your feedback! The market dictates our pricing for us as we try to stay in line with our competitors in the area. I hope you enjoyed your holiday season as well! Take care! Brian Crookshank Senior Property Manager
I have throughly enjoyed living in Potomac Towers, from the amenities to the monthly events, the community is very engaging and has allowed me to meet others in the building! The rooms are great templates to fill in however best fits your needs! Worth the price!
This is the WORST apartment I’ve ever lived in. I live on the second floor. It is consistently 82° in my room. Maintenance has said multiple times they can’t do anything and it’s just that it’s an old building. It used to be consistently above 98° But then the building provided me a bulky and ugly window AC unit. So now, I’m still constantly hot and SWEATING, but I guess my apartment is “livable” again. TONS OF THEFT- my packages constantly get stolen from mail room. the other sister building hast to walk two blocks just to get their mail ROACH INFESTED! I have a neighbor that leaves his lights on 24/7 to deter of the roaches from coming out at night. Even when my sink is completely empty, the roaches crawl out from the drain! There are several amenities advertised on the window including a multitude of common spaces, yet these are truly accessible for residence after 9a-6p (when the front office closes and residents are getting home from work), which is completely ridiculous.
Property Manager at Towers on Franklin, Responded To This Review
Hello, We appreciate the time you took to leave us feedback. We want to extend our sincerest apologies concerning your apartment home experience. Your satisfaction is important to us and we would appreciate the opportunity to learn more. Warm Regards, Team Towers on Franklin
My experience at Towers on Franklin started off great! The peace, the quietness, and the all utilities included package. Until 4 months in I started experiencing a roach problem, vandalism, and smelly elevators! This place is infested with roaches! No matter how clean you are those critters will still come in your apartment! The icing on the cake was when a roach crawled on my when I was sleeping! Thank God this is my last week in this nasty place and I can move out!
The 'low' prices aren't worth it. Horrible bug issues... you could be the cleanest person and still see 3-4 each day. Elevators are always down - so is the hot water (??) Very suspect. Packages can easily be stolen and will be if you live in the West building. And the A/C and heating? a COMPLETE joke. The only convenience is location to campus, if you're a VCU student, but like I said its NOT WORTH IT!
Property Manager at Towers on Franklin, Responded To This Review
Hello, we’re disappointed by your feedback. We have a routine pest control system in place. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact us at towersonfranklin@thalhimer.com/(888) 889-6174. We’re confident that we can turn your experience around, and we look forward to getting corrected.
it’s not an option but i’m actually giving it 3 and a half stars. the apartment itself is great and so is the location, however there is somewhat of a pest problem and issues with the hot/coldness of the water.
Property Manager at Towers on Franklin, Responded To This Review
Thank you for providing us with your valuable feedback. We’re disappointed to hear that you were having these concerns, we hope you give us another chance soon, so we can share an even more positive experience.
Constant bug problems even after various treatments. Fire alarms not working on new years i had to walk up 8 flights of stairs to get my cat to find out that still for three months the fire alarms aren't working. Elevators can break down easily. No security cameras in the hallways.
Property Manager at Towers on Franklin, Responded To This Review
Hi there! We are committed to providing every resident with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. Per regulations, our fire mitigation systems are checked by an outside vendor each quarter to maintain safety standards. We also have routine pest control, residents just need to submit a work order for services. We apologize for the issues you experienced and hope you’ll reach out to our staff, to find ways to further improve. Thanks, Towers on Franklin Team
Most of the people are friendly, however they continue to vandalize the elevator and not take good care of the building. I’ve had multiple experiences with pee on the elevator floors from what I can hope is dogs.
Property Manager at Towers on Franklin, Responded To This Review
Hello, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at towersonfranklin@thalhimer.com or (888) 889-6174. We're confident that we can turn your experience around, and look forward to getting correcting it!
my first year was decent, the people were nice, maintenance was also fine and management was okay. second year was absolutely horrible. management office refused to pick up phone calls, there were roaches in my apt but the pest control was doing nothing. the AC system SUCKS. 2nd year was horrible. my package would also be lost constantly in the mail room.
Property Manager at Towers on Franklin, Responded To This Review
Hello, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at towersonfranklin@thalhimer.com. We're confident that we can turn your experience around, and look forward to getting correcting it!
I used to enjoy living here because of its proximity to the campus, bus station, and gym. However, this year, the elevators have been out of order for a long time. There are only two elevators in the building, and one of them is constantly broken. Sometimes the other one is also out of order, leaving us with no choice but to climb the stairs, which can be very exhausting.
Property Manager at Towers on Franklin, Responded To This Review
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to towersonfranklin@thalhimer.com so we can rectify this issue.
I liked this apartment at first until I saw roaches ! They just won’t stay away! Oh and the building stinks and your room will feel like a sweat box bc it’s controlled access ! Move somewhere else! Glad when my lease is up in July!
persistent Roach problem, Black mold in heating/AC unit, no personal climate control, low security parking/building, frequent water access issues, persistent leaks from upper floors. OVERPRICED.
I subleased it and lived here for about 8 months. Infested with roaches all the preventive measures don't work. Lifts are disgusting smelled like pee and with actual pee most of the times. And with all that the rents are high and when i moved out i was made to pay for whole month and asked to leave on 19th. They put that in lease and there is nothing much you can do about it so be aware.
This property has its flaws like anything else, but honestly the big issue is kinda an issue. I haven’t had too many coming in because my cat eats them but it is disturbing when you are cooking. Another issue is just not being able to control the heat and the AC being cut off during the winter months, Virginia weather changes and having the air would be nice at times.. other then that I don’t hear much from my neighbors, elevator from time to time has dog pee in it. And be aware of what time you try and get your packages as they have began to lock the door completely after office hours.. other then that a great starter apartment for anyone getting their toes wet in the city :)
This place is infested with roaches no matter how clean you are. They like to come out when I’m cooking. I have made many requests and pest control is free however what they spray and their roach traps DO NOT WORK! I constantly burn inscents after I cook to keep them away. They are worse during summer time. I kill 2-4 a day in all sizes. Management does reply to emails however if you call and keep calling, they will start to ignore you since they have caller ID. I had to ask my friend to call and tell them my issue since they were ignoring me. Packages are locked in the mail room however people will steal them during Christmas time. They also control the heat and A/C. A/C is only cut on during the summer time but if you are a hot box like me I have to open my window for cool air. Virginia weather constantly changes so if it’s 70 degrees in December, good luck! They are not turning the A/C back on. My apartment was 80 degrees! Walls are thin! Dogs are allowed so the elevators smell like pee. I have also gotten stuck in the elevator twice. This is the main building. I have no review for their other building next to the Graduate hotel. I also pay for parking through Richmond parking because parking is always full (90$ a month). You do get your own router for WiFi which is nice. The bugs is where I draw the line. I honestly pray before my boyfriend comes to town that they don’t come out when he stays the night. Is this place livable? I would say a 3 out of 10. This was my very first apartment and I signed up for an 11 month lease and I cannot wait to leave! This place needs to be knocked down and built from scratch. That’s the only way the roaches will leave. Appliances are old however I do like the gas stove. My refrigerator leaks water that I have no patience to put it a request for. I am over it. I am literally existing in this apartment and not living. It is a cheap place and this was a humble experience of getting what you pay for but no one deserves roaches. Do yourselves a favor and RUN!
Property Manager at Towers on Franklin, Responded To This Review
We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
between the absolutely gross living conditions, bugs everywhere, rude and incompetent staff that are just a bunch of kids running the place, the awful smells at every turn... I understand this place being chosen as a last resort because you have literally run out of options. You really need to do everything you can to avoid even considering this place as an option.
Property Manager at Towers on Franklin, Responded To This Review
We are sorry to hear about your negative experience with us. The Towers are under new management as of Spring 2019, and we have made significant changes to the buildings and how they are managed. Professional pest control is scheduled twice per week and a full-time janitorial service is onsite to clean all common areas. We have also implemented Valet Trash services, a professional company that picks up trash outside each apartment door 5 nights per week. We hope you will reconsider The Towers, come back and tour to see for yourself all of the improvements we have made!
Property Manager at Towers on Franklin, Responded To This Review
Dear Resident, We are sorry to hear about your negative experience with The Towers on Franklin. Thalhimer purchased the property and took over management in February, and we have begun making positive improvements to the community. We have contracted Orkin Pest Control to treat twice per week, so if you notice any pest concerns please contact our management team and we will have your apartment treated immediately. We have also hired a full time janitorial contractor to clean the common areas of our buildings every weekday; therefore if you notice any particular areas needing attention, please do not hesitate to notify our management team. Trash Fairies was recently implemented to deter unsanitary conditions throughout the buildings, and we have received great feedback from our residents regarding this change. We upgraded the laundry facilities this week and installed brand new machines that offer debit/credit card payments and a free payment option through a mobile app. Our security cameras are currently being upgraded and we will have 24/7 access to surveillance to manage the buildings. Next month our new security contract, Silbar, will begin their 7 night per week surveillance for us. We are also working to repair the parking lot gates for our resident’s convenience. Please reach out to me directly at lindsey.melton@thalhimer.com so we can meet to discuss your concerns and come up with a plan to resolve your issues. Sincerely, Lindsey Melton Portfolio Manager
Hi I like the property and the staff is great! Jamie helped us out and Elnaz was so nice. Thank you
Property Manager at Towers on Franklin, Responded To This Review
We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Towers on Franklin! Sincerely, The Towers on Franklin Team
Would you live here? @ people in management. Answer would be probably a NO. No pest control even though I requested several times, Wood under carpet starting to break because of rain(wdf?) they left fan to dry it(?) and never came back to pick it up so I called them to fix my carpet and take this useless machine. Dirty carpet, bad smell hallway, bathroom(no fan,smell of weed),no control of A/C and heat, 2 of stove doesnt work, water dripping from the wall in kitchen(had to call 5 times BUT STILL NOT FIXED LOL), paint came off, blinds broken, have to wait for hot water for 10mins, smelly elevator, no protection from homeless people, always full dumpster, ppl puking on cars, rusty window(you might fall to ground from 10th floor if you try to open it without heads up), laundry eats your money you will never get refund(its like abandoned hospital if you go down there), and R O A C H E S !! at least 7-10 of them on sight everywhere(even in my bedroom) I could list endlessly how bad this place is. Lastly, this happened recently We had issue with bed bugs. They came to do inspection but they found none(like how?) then my roommate found and caught one(how is he doing better than expert) so NOW they are gonna come again and do inspection and charge us $500 fee because we did something they couldn't do. Management is nice? please. All lies they just wanna avoid situation that moment and pass to someone else. They will tell you "nothing we can do about" , "technician is on the way" that two are their biggiest lies. All they will do for you is call you for renewal LOL MAKE US TO RENEW!!!! who would live /renew here if if theres not a single good thing about this place. Dont let the price trick you its not even that cheap its about $1k per month and totally not worth it. I dont know how bad is East building but West building, enough said. I wish theres one good thing about this place so I could write for them but N O T H I N G
Property Manager at Towers on Franklin, Responded To This Review
Hello, it really disheartens me to hear about your negative experience at The Towers On Franklin. I would like to discuss all of these issues in person with you. It sounds like we have failed you and we want to make things right. Please give me a call at: (804)-648-1820 to setup a time to come by and chat. Very Respectfully, The Towers On Franklin Property Manger
I stop by for a tour with Tracy last week and he was very informative and helpful. I love the apartment it's very cute and beautiful close to downtown and has a great amenities. I plan to stay here next year.
Property Manager at Towers on Franklin, Responded To This Review
Thank you for your review! Feedback from residents - both prospective and current - is vital to our success here at the Towers on Franklin as we strive to become the premiere property in downtown Richmond. I am happy to hear that Tracy was able to assist you with your visit and the leasing process. We welcome you and hope that you will enjoy your stay with us. If you ever have any questions or concerns, please feel free to stop by the office or contact me directly at urigby@peakcampus.com or (804) 648-1820. Thanks in advance, Mr. Ullin K. Rigby, Property Manager
I would not recommend that anyone live at The towers on Franklin. It was one of if, not the worst buildings I have ever been in my life. The west building is infested with Roaches! I tried to talk to any resident that I saw walking through the lobby and only two of them said that they did not have a problem and I probably talked to over fifteen. I would see about 5 to 10 roaches a day. My sister and one of her friends slept over one night and woke up to the roaches crawling on them. My sister's friend said that one was on her eyebrow. At first, I was very upset but didn't have a problem sleeping there until I saw one in the bedroom. I tried anything I could to get rid of them from placing bait traps around the apartment to spraying barrier solution all over the floor and the walls. The stuff I did only lessen the amount I would see each day. The management of the building has been aware of this problem for years but has not done anything sufficient to get rid of the problem. One of the workers that I told of my situation said that I just needed to wait till the cold weather comes because the roaches are not a problem in the winter. They told me that the exterminators would come and put my name on a list. However, when talking with other residents I learned that they don't always come. I wanted to make sure I knew if they came or not so I set up a camera to record someone coming into the apartment. The exterminators never came and when I confronted them about not coming they assured me they did. Even after showing them the footage of my apartment that day and no one entering the unit they argued that the camera just was not positioned in a way to see them. My camera was pointed at the front door the only entrance to my unit. After arguing with them for five minutes and causing a scene outside of the leasing office the management finally told them to just "do it a second time that day." I felt relieved to know that they were going to come and I went out to get food, to come back to my unit and see that they didn't come again. They told me that would not spray my unit with a dog on the loose, probably fearing that they would get bitten. I would understand that if my dog was free to roam around the apartment but at the time they tried to come in she was confined to her crate.
Property Manager at Towers on Franklin, Responded To This Review
Thank you for your review. We value and welcome feedback from our residents as it assists us greatly in ensuring that your needs are met and we are making the right efforts to do so. I apologize for the challenges you experienced in your unit. We do offer a weekly pest control service that is complimentary to our residents. Additionally, since your review, we have switched pest control companies to ensure that our community is better served and the treatment is more effective. I apologize for this experience and hope that if you are ever looking for a home in the downtown area again, you will consider us again. Thanks in advance and please let me know if you have any additional questions or concerns that I can assist you with. Ullin K. Rigby, Property Manager | urigby@peakcampus.com | (804) 648-1820
Living here for about a year, and things keep getting worse and worse. I am not renewing my lease. Prices keep going up higher and higher. They won't hook my cable up, even though CABLE IS SUPPOSED TO BE INCLUDED. Homeless people break in all the time. Dishwasher breaks, sink clogs up, pipes burst, and they don't do any work on it!!! It's always hot in the units and roaches are everywhere. This place is not even live-able. I'm done with it here. Rear parking lot is disgusting with trash and they put a new machine out in the parking lot that makes this really loud constant ringing noise that will not stop!!! Each day I can't even sleep because of the headache that loud noise makes. The apartments are so expensive and the pool is supposed to be included in rent????? That's a lie too.. The pool upstairs is the grossest thing I've ever seen! I CANT WAIT TO MOVE OUT!!! DONT MOVE HERE! ITS ALL A LIE!!!!!!
All management will do to you is lie. The pool hasn't ever been open in the 15 months I've lived here, it is just continuously filled with beer cans and cigarettes. The gym wasn't open for 6 or more months. They closed the billiards room entirely, as well as the TV room for "renovations". These renovations were just the HVAC company storing their equipment in there. They also posted cautionary signs stating that asbestos was in the gym, but I never witnessed any sort of cleaning or asbestos removal. I cannot wait until my contract is up.
I'm 21 and I was looking for something small for my first apartment. When I found this place everything seemed perfect. But I do wish I asked all the right questions before moving in. I guess I would say the pros are the view and the amenities and how hassle free it is to get everything started and moved in. It's also close to everything. The cons would be none of my major appliances work and I let them know the day I moved in. It's been a week and I still can't cook in my own home. I notified them three times now. Also management isn't the best once you become an actual resident. I constantly feel like I'm bothering them over something that shouldn't even be an issue. Overall I love it and its finally become my home minus the few hiccups here and there.
The place is barely kept in rent-able condition. when i moved in their was a mildew smell, torn up carpet in bags, roaches, and you can't count on the owners to keep any promises, or even fix what they said they'd fix. I've had maintenance report they fixed something and with a camera installed seen them hang out and do nothing. I can never get in contact with the office via email. phone calls, or voice mails to call me back. Except for Euland everyone working in the office is fake, rude, and has no regard for your wants, needs, or concerns they are there to do homework and collect a paycheck. If they spent half as much time working on improving the living conditions for the tenants as they did planing events it would be a better place. It may say its a safe secure place but i've had laundry stolen, as well as the hallways constantly smelling like the homeless sleep and urinate there. The tenants are nice, the company could go under and it would be a great day for that building. When it comes to vital information about your living situation don't expect notice, unless 8 hours is notice. and they don't always give notice of coming in. If you like unexpected guests, a regular schedule of heat, AC, and water outages, no working bathroom fans this is the place for you. You also get the bonus of all mail for the entire building left in a pile with no body around or cameras to protect your mail. Not to mention they seem to hold grudges against tenants that want a healthy living environment, and are extremely unprofessional. They love to mislead and misinform tenants to hide their mistakes. i've had 4 different notices that i was going to be evicted, merely days after rent being due. Because the office worker paid my rent check to another tenant. luckily i had copy's of the checks to prove it. DO NOT RENT HERE, i would recommend across the street. However it is a great location!
So far I love living here. They staff are very nice and work hard. I never have problems and it is very close to VCU campus. Has tons of amenities, and is very nice for the cheap price. Highly recommend checking it out.
Towers on Franklin Photos
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Towers on Franklin
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Map Image of the Property
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Clubhouse
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Belvidere
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Downtown
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Rodney
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Towers on Franklin has studios to two bedrooms with rent ranges from $900/mo. to $2,064/mo.
You can take a virtual tour of Towers on Franklin on Apartments.com.
Towers on Franklin is in Monroe Ward in the city of Richmond. Here you’ll find three shopping centers within 1.9 miles of the property. Five parks are within 2.4 miles, including Monroe Park, Richmond Canal, and Science Museum of Virginia.
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104 W Franklin St
Richmond, VA 23220