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Monthly Rent
$1,419 - $5,022
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
700 - 1,145 sq ft
Pricing & Floor Plans
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Unit 3921-12price $1,549square feet 700availibility Now
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Unit 8924-06price $1,569square feet 700availibility Now
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Unit 8924-05price $1,419square feet 700availibility Dec 6
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Unit 3927-09price $1,646square feet 800availibility Now
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Unit 3901-05price $1,671square feet 800availibility Now
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Unit 3936-08price $1,541square feet 800availibility Dec 12
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Unit 3924-10price $1,543square feet 825availibility Now
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Unit 3915-12price $1,548square feet 825availibility Now
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Unit 3919-14price $1,548square feet 825availibility Now
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Unit 3923-14price $1,679square feet 960availibility Now
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Unit 3901-11price $1,679square feet 960availibility Now
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Unit 3928-10price $1,555square feet 960availibility Dec 6
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Unit 8924-02price $1,744square feet 980availibility Now
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Unit 3935-16price $1,744square feet 980availibility Now
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Unit 3911-15price $1,649square feet 980availibility Dec 8
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Unit 3920-02price $2,336square feet 1,065availibility Now
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Unit 3921-12price $1,549square feet 700availibility Now
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Unit 8924-06price $1,569square feet 700availibility Now
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Unit 8924-05price $1,419square feet 700availibility Dec 6
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Unit 3927-09price $1,646square feet 800availibility Now
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Unit 3901-05price $1,671square feet 800availibility Now
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Unit 3936-08price $1,541square feet 800availibility Dec 12
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Unit 3924-10price $1,543square feet 825availibility Now
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Unit 3915-12price $1,548square feet 825availibility Now
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Unit 3919-14price $1,548square feet 825availibility Now
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Unit 3923-14price $1,679square feet 960availibility Now
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Unit 3901-11price $1,679square feet 960availibility Now
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Unit 3928-10price $1,555square feet 960availibility Dec 6
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Unit 8924-02price $1,744square feet 980availibility Now
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Unit 3935-16price $1,744square feet 980availibility Now
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Unit 3911-15price $1,649square feet 980availibility Dec 8
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Unit 3920-02price $2,336square feet 1,065availibility Now
Select a unit to view pricing & availability
About Trails at Short Pump Apartments
Experience the charm of Trails at Short Pump Apartments and embrace the good life in one of the best places to live in the Richmond area, according to Outfitted with all the commodities of the 21st century and surrounded by every convenience you can imagine, our apartments in Richmond, VA, are ready to welcome you home.
Trails at Short Pump Apartments is an apartment community located in Henrico County and the 23233 ZIP Code. This area is served by the Henrico County Public Schools attendance zone.
Unique Features
- Ceramic tile
- In-Sink Disposal
- Carpeting
- Coffee Bar
- Vinyl Plank Flooring
- Air Conditioner
- Package Lockers
- Swimming Pool
- Accessible Features
- Appliances
- Breakfast Bar
- Car Care Center
- Near Public Transit
- On-Site Lake
- Grilling Station
- Pet Friendly with on-site Dog Park
- Conference Room
- Extra Storage
- Off Street Parking
- On-Call Emergency Maintenance
- Granite And Or Quartz In Select Homes*
- Sunroom
- Flexible Lease Terms
- Nature Trail
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
Business Center
Grill
Conference Rooms
Pet Play Area
Property Services
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- Hearing Impaired Accessible
- Vision Impaired Accessible
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- Car Wash Area
Shared Community
- Business Center
- Clubhouse
- Lounge
- Conference Rooms
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
Outdoor Features
- Sundeck
- Cabana
- Grill
- Picnic Area
- Pond
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Granite Countertops
Microwave
Refrigerator
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Pantry
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Instant Hot Water
Floor Plan Details
- Carpet
- Vinyl Flooring
- Dining Room
- Office
- Den
- Sunroom
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
- Porch
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$350
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Pet deposit$0
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Weight limit75 lb
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Pet Limit2
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Restrictions:Aggressive breed restrictions apply to full or mix breeds.
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Comments:We are pet-friendly and welcome up to two pets per home. There are no weight limits, though select breed restrictions do apply. Please contact us for more details. $25/mo and $125 additional pet fee for second pet.
- Cats Allowed
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Monthly pet rent$35
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One time Fee$350
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Pet deposit$0
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Weight limit75 lb
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Pet Limit2
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Restrictions:Aggressive breed restrictions apply to full or mix breeds.
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Comments:We are pet-friendly and welcome up to two pets per home. There are no weight limits, though select breed restrictions do apply. Please contact us for more details. $25/mo and $125 additional pet fee for second pet.
- Parking
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Surface LotParking Available--
Details
Lease Options
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Short term lease
Property Information
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Built in 1989
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350 units/3 stories
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- Hearing Impaired Accessible
- Vision Impaired Accessible
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- Car Wash Area
- Business Center
- Clubhouse
- Lounge
- Conference Rooms
- Walk-Up
- Sundeck
- Cabana
- Grill
- Picnic Area
- Pond
- Dog Park
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
- Ceramic tile
- In-Sink Disposal
- Carpeting
- Coffee Bar
- Vinyl Plank Flooring
- Air Conditioner
- Package Lockers
- Swimming Pool
- Accessible Features
- Appliances
- Breakfast Bar
- Car Care Center
- Near Public Transit
- On-Site Lake
- Grilling Station
- Pet Friendly with on-site Dog Park
- Conference Room
- Extra Storage
- Off Street Parking
- On-Call Emergency Maintenance
- Granite And Or Quartz In Select Homes*
- Sunroom
- Flexible Lease Terms
- Nature Trail
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Pantry
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Instant Hot Water
- Carpet
- Vinyl Flooring
- Dining Room
- Office
- Den
- Sunroom
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
- Porch
| Monday | 8:30am - 5:30pm |
|---|---|
| Tuesday | 8:30am - 5:30pm |
| Wednesday | 8:30am - 5:30pm |
| Thursday | 8:30am - 5:30pm |
| Friday | 8:30am - 5:30pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Featuring a historic charm and progressive attitude, Richmond is the capital city of Virginia. Nicknamed the “Creative Culture,” art, history, and a strong sense of community define this eclectic city. Walk through the cobblestone streets to find murals, sculptures, and other forms of public art decorating local businesses and storefronts. From the Virginia Museum of Fine Arts to the Poe Museum, the arts are represented throughout the entire city. Not just for art lovers, foodies thrive in Richmond. The city has been crowned as one of the best spots in the country for great eats, and residents can get a taste of all it has to offer through the countless local restaurants that encompass every cuisine from southern comfort to Korean barbeque. With all the hustle and bustle of the city, residents need an escape into nature, and the city certainly provides. The James River runs through Richmond allowing thrill seeking residents to explore the whitewater rapids.
Learn more about living in Richmond| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 16 min | 6.9 mi | |
| Drive: | 15 min | 7.8 mi | |
| Drive: | 20 min | 11.3 mi | |
| Drive: | 19 min | 12.1 mi |
Property Ratings at Trails at Short Pump Apartments
This is a good place for a first apartment or if you are on a tight budget and want to live in short pump. The area is nice. The apartments are average. Appliances in my apt were outdated though and everything looks patched up. It is like those videos you see where landlords just paint over dead bugs as a way of fixing things rather than doing a thorough job. The pool is closed 50% of the time and the leasing agents constantly blame the tenants for any issues there and take away pool rights like we are children getting punished. The leasing agents are disorganized, rude, and honestly don’t seem to know what they are doing at times. They blame any issue on the “new management changeover.” No accountability. As long as there were no maintenance issues or issues with bills and we didn’t have to talk to them, it was peaceful enough living there.
Within the first two weeks we’ve suffered a lack of AC (in the middle of July), wasps building a nest on the patio, and a roach infestation. The rapid onset of these problems leads me to believe they were ongoing concerns that management has chosen to ignore. Property management does nothing to remedy these issues, just quick remedies to get you to shut up. There is absolutely no communication from the property owners on when these repairs will take place and even when they’re done, the AC breaks the next day if it even got fixed at all, the roaches come back, the “pest guy was here but he must have missed you” etc. Short Pump is a great area but this complex is a disaster, do yourself a favor and choose somewhere else. I certainly wish I did.
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
I have been living here for 5 years and just because my office and daycare was close, i continued to live through the misery. It went through multiple management changes and each one toped the others in how bad they could be and the way they ran the community. Lousy maintenance , no control/power given to leasing folks, things have never been replaced, all you get a quick fix and then back to what it was. The latest one is trying to make it shiny from outside but no changes done in interiors. So, please love leaking's, 1960 appliances, no heater working in sub temp, etc... Also, don't look at this community if you are seeking some flexibility in your lease extension and terms when you are moving out or be ready to pay more than what you will pay for a Newyork high rise.
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
I have been living here for almost 2 years and getting maintenance to come fix things is the worst. It takes two weeks or more to get things fixed. I’ve called 5 times and they haven’t come to fix things.
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Hello Katie, thank you for your feedback. We apologize for the the timeliness of the work orders not being up to par. After communicating with the team, it appears that the maintenance team is currently short staffed and is trying to overcome a number of emergency work orders that are taking up a bulk of the maintenance team's time. We sympathize with your frustrations, and we assure you that the team is working very hard to complete these orders in a timely manner. - Marjorie, Bell Customer Service
I am living here for last 2 years and this is an excellent community with supportive management and staff. New management headed by Laura is extremely good and take cares of any open issues on priority. Would definitely advise and recommend anyone looking for rental apartment in this community. Thanks and regards, Nitin Grover
After 2017 Mid , some changes happened over the management or something and response is very poor and rude. they started charging for most of the stuff and they are increasing the rent upto 500 if you are renewing whereas if you file new application you will less 200 from the original rent itself. And apartment will be well remodelled using the people who are moving out . me and friends -totally 6 houses when Moved out and paid lots of money to them . I was continuing only because of Nate who is very gentle in handling the things.
Have lived here for two years and as a senior citizen (old lady), I couldn't be happier. Good neighbors and superior maintenance. Convenient to everything Short Pump and everything in my comfort zone. Maintenance staff knowledgable and quick to respond even in off hours. Thumbs up!
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Thank you for taking the time to leave us a positive review! We are happy to hear that our staff members were able to provide you with a place you are proud to call home while experiencing the luxury of Hassle Free Living for the past two years! We believe The Trails at Short Pump is a place for everyone. We truly value you as a resident and look forward to serving you in the future :) -Kathy, Bell Reputation Team
I lived here for a year and had a good experience.The community is beautiful and the staff are friendly and helpful. The community is older but maintained well for it's age. The price is right for the neighborhood and amenities.
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Thank you for leaving a positive review for The Trails at Short Pump! We are so glad to hear that you enjoyed your living experience with us. We wish you the best of luck on all of your future endeavors! -Ashleigh, Bell Reputation Team
I am living here from past 8 months and its very bad experience. 1) It's old apartment but its not maintained well. (I had lived in older apartments than this but they were maintained well). 2) From the day one, everyday I am having one or the other maintainance request for fixing. 3) If I request for any issue fix/service request, you get the response back after 2 - 3 days :( Interior is badly maintained 1) Most of the sockets, if you pull the plug, socket itself will come-out. 2) All bathrooms: Water will be leaking or showers doesn't work properly. 3) A/C doesn't function properly. Stafff Except Nathan and Laura, all other staff members are rude :(
Property Manager at Trails at Short Pump Apartments, Responded To This Review
Thank you for your feedback on The Trails at Short Pump. At Bell, we always welcome hearing from our residents, whether it be a compliment or a concern, so that we can work to ensure your living experience with us is exceptional. I am sorry to hear about your experience with this community, we would appreciate the opportunity to change your opinion into a positive one. Our maintenance and management teams work diligently to complete all of our residents requests so please let us know if you have any further maintenance issues, so that we can immediately address those. Please do not hesitate to contact your front office team should you have any other concerns or suggestions. Thank you, and have a great day. Ashleigh, Bell Reputation Team.
I lived here a couple of years ago and plan to move back as soon as my current lease is up. I have such great memories from here and loved my apartment. I had a one bedroom and it is the last place that has felt like home. The bedroom was MASSIVE and made my king sized bed look small. I relaxed out on the porch and loved my fireplace. I also had the black kitchen so it looked really luxurious. The location was perfect. I really miss Short Pump and my apartment was right next to everything. I literally can't wait to move back!
Trails at Short Pump Apartments Photos
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Map Image of the Property
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Elderberry- 2BR, 2BA
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Floor Plans
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1 Bedroom
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1 Bedroom
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1 Bedroom
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2 Bedrooms
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2 Bedrooms
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2 Bedrooms
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Trails at Short Pump Apartments has one to three bedrooms with rent ranges from $1,419/mo. to $5,022/mo.
You can take a virtual tour of Trails at Short Pump Apartments on Apartments.com.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
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