Tuscany Park Apartments

There is new management in place here and they have been making lots of changes. They were extremely friendly and helpful with getting me moved in. I was impressed with how they are trying to improve on some of the old issues. There is now a pool that is useable and is very active. The new staff addressed all my apartment concerns. There seems to be a nice family environment here, and the kids love the pool. The dog owners are a bit irresponsible with the dog cleanup, but that is not unusual. They still have a second pool and a workout room to address, but as a senior the workout room is not a priority for me as there is an awesome workout facility at the nearby senior center. So far I am very happy here. Can't say enough good things about the staff here, they are all working hard to make this place special.

El proceso fue rápido y Kassy pudo meternos en nuestro apartamento sin ningún problema. El personal es muy servicial

There are roaches in every room. I can’t even cook anything without a little roach or a big roach popping out. They will tell you that pest control comes every Friday but they don’t and tell you to clean but roaches still come. The dog park has poop everywhere and the gates are broken with chairs that are all broken so you can’t even sit down. We don’t have washer dryer connections so we check to see if the laundry facility is working and they are all broken and have a big gashing hole where the dryers are. The complex smells like weed and people yelling at night. The pool is always dirty and green. Paying too much to have a bad experience here. Can’t wait to move out.

Do not move here ..unless you like living along side ROACHES

This place lack on communication, keeping the place clean, getting work orders done, will ignore emails & phone calls. This place has a lot of crime I’ve seen lots of drug deals and fighting cars getting broken into every night and the courtesy security is across the street on his phone doing nothing… please do your research

These are TRASH! There's roaches everywhere. Pest control doesn't even come to your apartment but tells the front office they did and you have to put on a list again just for them to forget you again. This is my 4th being forgotten and they do nothing about it. My kitchen is failing apart. My sliding door doesn't open or close. My toilet doesn't flush right. I put in the work order and yet they still haven't come and fixed it but they send a text that it will be fixed in a few days. It's weeks after that day and it's still not fixed. Trash everywhere on the property. Just save yourself the trouble and don't rent here. I know I'm leaving as soon as my lease is done.

I rented this apartment on false pretenses. The apartment they show you looks nice & all set up. The apartment I received was far from what they claim you will get. I moved into an unbelievable & dirty apartment. It was infested with cockroaches to the point where they were even in the stove. Spiders & ants all in the apartment. There was mold on the ceiling of the bathroom. The carpets smelled like animal urine. The odor was so strong we couldn't even sleep in our bedroom. My 6 year old son was terrified of living here because not only that but the complex itself was unsafe people were always drinking outside, throwing beer bottles, there was broken windows. This place did not feel like home at all. I moved out after a week & they still are trying to charge me. NO ONE would want to live in a filthy apartment like that.

Moved in June 2019 ( last month) my apartment smells like cigarettes, AC is leaking, fire alarms are not working, do not move here the staff just listens to your complaint and then go on to blame maintenance or another leasing agent. Stay away from here no matter how good the special seems. Biggest mistake I've made this year. If I could rate it zero stars I would

This is the absolute worst apartment complex I have ever had to associate with. They will lose your rent let any drug dealer/ drunk move next to you. They let people get away with too many occupants in their apartment all the time. Parking is horrendous plus people constantly drive in the wrong way even if your trying to come out. Roaches and rats terrorize people due to the several hidden holes they have created in the walls and under the cabnets. They don’t even clean behind the appliances before they have someone move in I found a full rotted sausage under the stove and about a dozen roaches under the fridge. The renovations are appaling you can even see paint that had dropped onto the lights fixtures and counters. They will claim that your apartment is being renovated before you move in promiseing hardwood floors and beautiful countertops instead you get a half days job with a half replaced carpet. Don’t rent from this place maybe me saying this will prevent others from suffering like I did.

I have lived here for 16 months now. When I first moved in, my apartment was not thoroughly cleaned, and it was obvious. They did not explain how I was to be billed for water, trash, etc. because they told me that "those amenities are included in rent." The shower DOES NOT maintain a warm temperature. Even if I were to leave the knobs alone, the temp. fluctuates from icy cold water, to boiling water in three seconds, then back to cold again. Even after complaining, the maintenance people said it was the "worst temp. fluctuation they had seen in the complex." But even after this realization, I was told, "there's nothing we can do until you move out." On top of this, my toilet wastes $10 worth of water per month, because it continuously flows. I've reported this, and it's been fixed seven times, but the issue still arises. Bugs. Also a big issue. So disgusting. Many tenants are noisy, careless, and rude. Some of my neighbors were arrested at 2:00 a.m. because they began to have a fist fight with one another. The cops didn't show for ten minutes, which makes it even more scary. Also, the gate entrance never works. What's the point of paying $20 for a gate card and the gate is either wide open, of half open with a broken card reader? I do not recommend this apartment complex to anyone.

I was living here about 3 years ago and loved it there. The staff was very helpful with any and all questions I had. At the time they had medical employee discounts off of the rent, which was amazing. I would definitely consider moving back here again.