Veranda at Market Common

I just moved to The Veranda at Market Common and just attended my 1st resident party. The front-end staff and maintenance crew did an awesome job. The residents made me feel so welcomed, coming from out of state I didn't know anyone and I left the party with so many new friends. I'm so happy I chose The Veranda as my new HOME.

Savannah Julia Christine Amanda the staff in our office is the finest anywhere great professional service always. In edition joe heff Charlie always taking great care of our community. As do the ladies in the office. We feel safe cared for and appreciated a ten plus rating

The Veranda is a beautiful place to live woth excellent amenities and fun monthly events. The units are spacious and updated and pet friendly!

We have lived here for one year and have enjoyed all the amenities the events. I feel the rent is fair. The property is beautiful maintenance keeps it looking very nice and clean. The ladies in the office are always planning great events for us. My only dislike is my neighbor's trash being left out for days in the hallway it leaks and smells.

My family and I have lived here for over two years and have been loving every minute of it! The ladies in the office are awesome, they go out of their way to make everyone who lives here feel welcome and are always willing to help if needed. The maintenance guys always respond quickly to any request, always explain what has to be done and really do follow through with making sure everything is in working how it should be. There are also beautiful amenities, resident events and community activities to bring the family to every month that really make every person who lives here feel at home.

The experience as a resident at this complex has not been a positive one in many ways. First, there is a problem with noise transfer between apartments-apartment noise can be heard above, side beside, etc.. Second, there is no security on site when issues have occurred needing attention. Third, many residents are not encouraged to follow complex guidelines of not disturbing other residents with noise at all hours of the night, with people coming and going all hours of the night. Fourth, management is not receptive of reported issues and are dismissive with complaints (this has been acknowledged by other residents in the complex). Fifth, rents are very high in comparison to other complexes in the area. Sixth, fees are charged which are very high, for those who move out, for which there is no mechanism to dispute charges. Seventh, after hour issues go to the management office and not responded to over weekend hours, again no security for safety at the complex as is common with other rental properties in the area. Eighth, the gates installed, only one operational, will not permit emergency access should there be need. The management is not receptive to learning of issues after hours concerns for the residents. Safety and access could be an issue over weekend or evening hours. Again, no security on site.

I would like to take this time to thank all the staff at the Veranda. I so love how friendly and helpful they have been to me during my time here. I was definitely upset that the management changed hands within two months of me being here but, I am so happy now that they did. I definitely see the difference in the management staff. I feel I have been taken care of like a five star hotel. The office girls especially Brittney, and Savannah, have absolutely by far, the most professional and efficient staff I have ever met. So, I would like to say if there are any nay Sayers out there, they are blowing smoke, because I am extremely picky and demanding and this staff has gone beyond my expectations. I would not be writing at all if I had any doubt that this would continue. I would also would like to commend the environmental staff, they keep this place looking great and look happy doing it. Thank You Cheryl Cooper