Villages at Eden Crossing

I just got out of the shower turn the water off and bam the water wasn’t going off and on top off that the water was so hot but I called maintenance they walked me through on how to turn off the water and 30 minutes later the maintenance gentleman was fixing the problem so thank you so much for promptly fixing my shower you did a great job Thank you

Aishia was amazing person, kind and professional. I had a really great experience!

Robert ward always come out in a timely manner, goes above and never minds making sure things are done the right way, my best experience with maintenance very respectful and professional.

5 stars staff specially CRAIG always ready to answer my questions from day one keep it like that Guys

Samya was great with helping us out getting the apartment. We really appreciate her for taking her time with us and helping out with the process of getting approval for the apartment!

SaMya has been a great help with our transition and arrangements. Nice place to stay

I want to thank Jessica and SaMya for helping me with everything and moving in; they also entered in a few work orders that I needed. And thanks so much to Robert for calling me about maintenance and really following up to be sure everything was done. My apartment is very big and the finishes look amazing. Would recommend!!

Thank you so much Iyanna. She’s the best and communicate very well. She’s always there to respond to my emails on time. Me and my family appreciate you a lot.

Robert ward came out explained everything to me perfectly fixed it in a timely manner my best experience with maintenance very respectful and professional

Thank you so much to Delmar Lamb for doing a great drywall job in my apartment. He was very professional and very polite as well. He respected my work schedule and very detail oriented. Thank you again for sending the best to do the job! Thanks again Delmar

Craig made the process easy and was very helpful. The apartments are lovely.

Robert came through to fix mirror and replaced fixtures. Great demeanor and transparent regarding the work needed.

Robert came in to fix the light fixture and bulb & socket. Was very friendly and sufficient.

Dominic and Robert completed my work order in a timely and professional manner.

Super easy process and the management was very helpful. Definitely would recommend to friends

It was such a smooth and easy process from start to finish. Craig is so knowledgeable and answered every question we had.

Did a great job did good work felt comfortable with him doing his job

robert ward came to remove my old stove and replaced it with a new one. he was very efficient and communicated with us very well when everything was getting completed

Robert Ward came out to look at my thermostat and was extremely friendly and knowledgeable. Took his time to look at the whole furnace and not just the thermostat to make sure no additional issues. Greatly appreciate him!

Sa’maya had great communication she was on it very helpful. This is my second time coming back. I am definitely recommend.

Smooth move in and Craig made everything amazingly easy. He helped me out and explained every question I had because I am very thorough when reading the lease and he was very patient with me.

Very communicative, super efficient, very quick paste with the whole move process super sweet!

The leasing agent I worked with was great! She had great communication and made my moving process super easy!

I am a current tenant here, my lease is up Jan 31st so I am now at the end of my lease and I do plan on renewing. All my maintenance request were completed in a timely manner. Almost always the next day sometimes even the day of! My only complaint would be the windows, my bedroom window is not properly sealed so during this winter, my we are battleing with the heat. Maintenance has done a few things to try to fix this but honestly the entire window just needs replaced, I even took it upon myself to tape the window shut with gorilla tape, but was told by the office I had to take that down… I do not hear about much violence or break ins at all in the neighborhood. I am able to allow my car to sit out front to heat up without worrying about it being stolen. I appreciate the effort the staff has to keeping the community clean.

The leasing agent I worked with was great! Very helpful and kind.

The leasing agent that assisted me during my move in process was great! She was very nice and informative.

I’ve been here for quite some time and I’m looking at all of the reviews of the remodels and I’m wondering why current residents haven’t been offered these perks? I can’t even get maintenance to complete requests, my HVAC fixed or general upkeep maintenance done. I have to threaten them with escrow to get anything done. I’m sure there are worse places , but just beware.

It was quick and accurate… the leasing agent was very welcoming and adorable

Not gonna lie, I wasn’t in love here. This was my first apartment and while the prices are cheap to live here; you pay for what you get. We had a 1 bedroom here and there was constant bugs and mold. We would have loved to break our lease if possible but of course we could not do that. We had talked to maintenance multiple times but barely anything happened. I really would continue to look else where. The neighbors are wonderful and there are cute little kitties who roam around and I would say that’s probably all I liked at this place. Definitely wouldn’t go back ! They only get 2 stars for the price!

Alexis at the office was so helpful getting us into the perfect apartment! I love the space and the fresh paint and new flooring make a beautiful space even more welcoming and comfortable!

The house are beautiful. The staff member are very cool. I really like those apartments.

I just moved in here and Iyanna was great and very helpful from the beginning of the process! Finding a new home can be stressful but she made sure all of my questions were answered and any concerns that I had! I’m looking forward to my stay here!

second time living out here! Jasmine was wonderful and professional . She helped me and gave great communication to get me set up in my townhome. Minor issues that needs to be fixed but overall i’m happy with my new home.

They expect for you to pay for a traumatizing stay , rodents , insects bugs & if it’s raining outside inside your house are many holes so it’s raining in your home aswell ! I can’t take it

Trash place to live been here for 5 years and things still doesn't get fixed, been without ac all summer maintenance lies on work oreders saying it was fixed when they never came inside household. Said someone in my apartment told them air works. My child said someone knocked and walked away. Not happy at all

My upstairs shower has been leaking into my kitchen light since 7/11/2022... last week 6/20/2023 someone came to recaulk my shower. Within that year time I now have mold in my walls and can't get in contact with the supervisor or maintenance supervisor

I HAVE BEEN A RESIDENT FOR ALL OF 6 MONTHS AND 5 of them have been spent dealing with me CEILING LEAKING CONSTANTLY!! I have called the rental office where I get NOTHING DONE for me or FIXED whatsoever!! And the PEOPLE THAT ANSWER THE PHONES ARE EXTREMELY RUDE !!!!! If your reading this my ceiling is leaking !! I guarantee you ! Maintenance does absolutely NOTHING ! Mind you my lease is halfway up at this point ! DO NOT MOVE HERE !!!

Make sure you carefully read your contracts before paying anything or signing anything! Drive by the complex before paying for anything! You will not get your money back for anything! I never got to move in the apartment but paid hundreds of dollars in deposits!

Don't ever move here. Did a apartment walk through roches was every where. I was so disgusted. Did even flip the apartment. I paid them first month rent and deposit just bad business!!!

The neighborhood is kind of dirty, but it’s safer than some (my neighbors car did almost get stolen last week, but that’s the only problem we’ve had). There’s lots of kids, there’s a pool and a playground, but they’re closed to the public. It’s been a maintenance nightmare. Basically everything in our unit has broken, leaked, fell apart. They should have replaced the carpet years ago, it was gross when I moved in and after many water leaks, it’s even worse now. Maintenance is unqualified or undertrained, they try to fix things but it’s like a bandaid on a bullet wound. They do the bare minimum to fix the problem, and then we end up having more problems later. The office answers the phone most of the time, and typically we don’t wait long for maintenance, but this place is not worth the price. It could be worse but I could be spending the same money in a nicer neighborhood instead.

This was my very first apartment and from the VERY first day I moved in there has been issues. First my move in date got moved back due to my unit having ROACHES. Then the new unit they put me in didn't have air which maintenance came every other day to try to fix the air. When I eventually moved out which I was soooo happy about, I literally had to beg for my deposit back which the office was rude, unknowledgeable and not understanding at all. These apartments are not worth your time or money, TRUST ME I wish I would've read the reviews before moving here.

I wouldn't recommend this place at all, I just moved in probably a few months ago and I have already encountered a lot of unfortunate events here at Eden. It is sad to say that I am already looking for another place to live. Extremely disappointed. PLEASE DO NOT MOVE HERE.

Moved in about a month ago now. My apartment was not cleaned upon move in (dog hair everywhere, dust on WALLS, ripped/burned carper. BUT the reason for this review is because few day ago i found DEAD MICE under MY OVEN. my family and I have been sick for days maybe weeks. Doubting the air filters have ever been chainged here.

I applied for a apartment at the end of February. On the application it ask do you have any past due money owed to your current landlord. I replied No, I get denied, but they won’t return my $150 that was suppose to go toward a deposit. They said I was fraudulent on my application. My current rent is due by the fifth of every month. They are saying the fraud is March rent. I apply in February, so I was not fraudulent on my applications. I have proof my rent was paid to my current landlord before the due date. They are refusing to return my money due to fraudulent information. How was I fraudulent? I

I’ve been living within their community for a year now and it’s been a great experience. Also the moving in process with leasing agent Keron was smooth. Of course, things may not work as desired, but their quick turn around time for maintenance is very appreciated.

Wanted to give a Zero. Water leaking everywhere, leading possible mold, structural damage, rude employees, dirty and the property is not kept up with. DO NOT MOVE HERE. Not worth it.

I have lived in the community for less than 2 months. I am already having complaints with the customer service of the office. I have cried to call and schedule maintenance oh, I had also tried to call the office over 30 times today. They have been unresponsive and rude at every turn. spend your money elsewhere

If you dont have anywhere elsr to go, this is the place to go. If your credit is bad, this is the place for you. They dont keep with with their property. The staff is rude. The manager needs training. They are on the list for the 10 worst apartments in Columbus. Mold lives in these walls

If you work second shift, like to read or just sit on your patio to relax in peace and quiet this is not the place. Here so called parents to lazy to take their offsring to the park let them run around the parking lots and outside your door yelling and screaming. So if your the type of person who is too busy watching TV, talking on the phone or on social media to spend time improving your demon seeds reading, writing and math skills but instead sends them outside to behave like wild animals with no home training, this is the place for you.

You really don't want to to move here! It's HORRIBLE! Initially, the looks can be deceiving. The environment is becoming dangerous with illegal activity, fighting, gun shots...you name it! Repairs are rarely made and when they are, they are haphazardly repaired. Expect to be surrounded by piles of trash all over the ground on any given day. The list goes on and on and on and on and on and on.... Do your homework!