Vineyard

I had such an incredible experience while visiting The Vineyard, management is absolutely amazing. Matt, the community manager was able to answer all of my questions and truly cares about the community. His leasing staff is very professional and knowledgeable about their community and the neighborhood. From living here for a few months I am absolutely in LOVE with this complex. From the quick turnaround from maintenance to the kindness shown by the office staff, everything is exceeding my expectations. My apartment is spacious yet feels comfortable.

Love this community the staff is so helpful and the community is so beautiful and I love the location!

Much better staff interactions than with the previous management. Matthew and his team have shown that they really care about the community and the residents!

Helpful team in the office and I love using the hot tub. Not many around anymore.

Beautiful property and maintenance is always quick to respond

6/14/2022 Haven't updated my review because of my fear of backlash from management but I'm so happy to be out of this place. This place is run by the most incompetent people in the industry. As mentioned before, this place was great until Avenue 5 came along and started hiring people with no people skills, responsibility, or common sense. Fridge issues were common, the gates were disastrous and broken for months, the front office never answers the phone, and the employees have no idea how to handle residents. Doors were always broken, the floors were always dirty, the trash service company they hired were just as bad. During my move out, they charged me $300+ in damages to my carpet which is insane if you search on Google for carpet repair services. As I don't any clear recollection of $300 worth of damage, I called the office multiple times asking for photographic evidence of the damage. I moved out June 1st. It's been two weeks and I have yet to receive anything. They have the audacity to charge me for damages, yet they can't even fix they're own doors (image attached). Overall, if you're thinking of living here, please please don't. Look at the properties around or even live further, but anything is better than living at a place ran by slow and incoherent morons. 10/22/2021 While I initially gave this location 5 stars when owned by Lincoln, the new management has flipped this apartment complex upside down. Over the course of 3 months, my fridge has needed maintenance more than twice and while I understand the fridge is "under warranty", nothing is done to alleviate the annoyance that is having to waste money throwing away food because the refrigerator won't work. My maintenance requests have been left open more than a week at a time and nothing has been done (to this day) about this issue. I've called the front office voicing my concerns and they mention that they'll get back to me but fail to do so. Overall, I've only been here several months and I'm already looking forward to move-out. While I respect maintenance and the time they take to evaluate residents' requests, management needs to do a better job at taking care of the complex and their residents.

We feel so lucky to have found The Vineyard. First of all the grounds here are beautiful and their was a ton of thought and consideration put into the amenities here. My pups love how open it feels and I don’t mind taking them for long walks while looking at the palm trees and beautiful pool. Our apartment layout is designed with function and beauty! We love our garden tub, tiny desk area that was built in (allows us to have separate spaces while working from home), and our beautiful open living spaces. The entire staff here has been amazing from just looking and beyond move in. Paula was so kind and patient while we decided on which of the 6 different units she showed us would be right for us, answered any questions we had, and made us feel very confident about our final decision. We never once felt rushed or pressured into signing a lease. When Paula was not available Amber and Ashlyn were ready to hop in and help with anything we needed. The property is so well maintained. The maintenance supervisor and staff are beyond kind and helpful and have tended to any requests we have had in a very timely manner. We love our valet trash and recycle service Sunday-Thursday! I would highly recommended checking us out here and becoming a part of this community.