Viridian

Apartment and site tour I enjoyed my tour, loved the apartment and all that Viridian has to offer and I am waiting to hear back on our application to rent.

This is undoubtedly the worst apartment complex that I have ever lived in. I am genuinely writing this as a warning to those looking to rent here. There are so many better options in the area. Avoid this one. I'll list details below: 1.The office staff in particular is the worst that I have ever come across. Unprofessional, incompetent, and unresponsive. Try calling them...I guarantee that they won't pickup. 2. Terrible trash setup. The trash chute will pile up and the whole parking garage will consistently smell of hot garbage in the summertime. 3. The parking garage is abysmal. You are forced to park in their 5 level parking garage. There are no other parking options in the area. The garage is small enough that maneuverability is very difficult. I have personally seen two accidents. Also, they will make you pay a lot of money for a parking space. Many other surrounding apartment complexes have much lower cost for parking. Also, this is a hot spot for cars getting broken into. The complex assumes no responsibility. 4. The gym is falling apart and children will constantly be running through the weight lifting area. I found it very unsafe. Complaints fall on deaf ears. 5. I've never had so many last minute maintenance emails. You will certainly receive emails stating that "maintenance will be entering your apartment tomorrow." It really is to the point where it feels invasive. 6. Also, those emails that you get from the complex are also wrong about 1/5 of the time (riddled with typos) and revisions may not be sent until the following day 7. Thinnest walls that I've come across at an apartment. You will hear your neighbors. 8. Your water will be shut off multiple times a year with a warning email being sent out anywhere from 24 hours before up to an hour before the water is shut off for hours at a time 9. The air conditioning is spotty and cuts out during the summertime 10. Trust me. There's more. Side note: Once you are in the apartments themselves, they are fine but don't be fooled by a decent looking apartment and a smiling salesperson on the tour. The community is a nightmare.

Unsafe, people live & do drugs in the hallways , they move then find a New hallway to sleep & get high

Overpriced for what you get. Hot tub was down for a few months in the winter 2022. Hot tub and pool have been broken again for months, September 2022 and it’s now May 2023 and it’s still not fixed. The gym equipment is terrible. The front office staff has had crazy turnover since living here. Maintenance crew is on top of maintenance requests though.

In addition to all the other issues here, that have already been mentioned (noisy neighbors, horrible trash issues, dog poop, safety and maintenance issues)….. we have now been paying expensive rents for a “luxury apartment” in Greenwood Village… and the pool and hot tub have been broken literally since we moved in. In six months they have never fixed either one. And they have only sent one email about it to tenants and not bothered to discount the rents.

I would not recommend living here at all. Trash regularly piles up in the chutes and there are several other issues that are small by themselves. The number 1 problem in my opinion is security as there are regular car thefts, car alarms, gas tanks being drilled into, not to mention previous issues with the mail room break ins. I have had 2 vehicles stolen at this apartment, as well as had to replace a gas tank that was drilled into. When asking about what their plans are to increase security and prevent these issues, they essentially gave me the roundabout and said they are increasing patrols. There are no security cameras nor any access control and I am at the point of regularly checking the garage to make sure my vehicle hasn't been stolen or broken into.

The Maintenance Team is one of the best I have ever had experience with. There is no waiting to get the little issues dealt with and for that I am grateful. Excellent job team.

Since moving in, the staff have been extremely efficient with responses, maintenance, and even offering fun extras like free pizza in the lobby. We have only ever run into one real issue and it was resolved immediately and to our complete satisfaction. I feel safe and confident that this little community feels very much like like home.

Very safe place to live and the staff are very nice and friendly.

Viridian is a great place to live. I am on my second 12 month lease here and if I ever have any issues they are very quick to respond and get them fixed.

Living accommodations are fine, nothing special. Fairly pricey compared to other places i've lived, but I hear that's the area in general. Security is substandard and I've had my car broken into a couple times in the garage. I know it costs money, but some basic security protocols like gates can be implemented to prevent to kind of thing from happening.

Friendly, attentive staff. Always empathetic to any concern. Megan is amazing and a very hands on manager!

This apartment complex is ran by people who do not care about their resident's security and the suck at communication. When I first moved in, I was happy. There were great amenities and I loved having a garage which made it easy to carry in groceries and to move in. Things changed very quickly. Here are my reasons and please heed my warning: 1.) My car got broken into and the number of car alarms that go off EVERY SINGLE DAY is insane. My ignition now no longer works and I cannot put my key into my ignition. If you read any reviews for this complex, you will see that this is a RECURRING problem and this complex REFUSES to put cameras into the parking garage and the security is lacking in this place and THEY ARE AWARE OF IT. I reported this to Viridian and they didn't seem to care. They jotted down the case report and said 'okay have a good day'. 2.) I have had MULTIPLE packages lost over the course of 6 months. There is a LITERAL Amazon Locker Hub located in the garage and there is a mailroom. Furthermore, the leasing office has a 'package room' which I was never notified of until 3 months moving in. They emailed me 1 month after my package was delivered that it was in the package room. The other packages? I have no clue where they went. I have had 5 packages gone missing and my roommate has had 3 packages gone missing. 3.) Our A/C was broken for about 1.5-2 months when we moved in. The first time I reported it to maintenance I was told nothing was wrong. (Guess what? They were wrong). The second time I reported it, they also said nothing was wrong. It wasn't until the third time I reported it that 'voila' something was wrong and they had to call the A/C company which would take 2 weeks to fix, but 'don't worry we can get you a cooler in your apartment'. In other words: I had no A/C from July to August and was told I was wrong AND was never told I could get a swamp cooler that entire time. 4.) The women in the leasing office are awful at communication. Recently I asked why it was that I could not pay my rent via the portal. I was told 'it changed and now you can only pay it from this day of the month to this day of the month'. I clarified to make sure I heard it right. I tried to pay my rent and the portal wasn't open. I sent out an email. Turns out, because of the holidays, the portal was closed. This is ONE example of their lousy communication where you will get told one thing by Monica and one thing by Megan.

Staff are friendly. The apartment location is very good.

Fair price for an apartment where the staff genuinely cares about you and making you feel at home.

I love this apartment building. Shout out to the staff in the leasing office who were so friendly and helpful. The place is amazing!

Excellent Location, Quiet neighborhood, Covered Parking

We cannot say enough good things about the staff at The Viridian. We feel so beyond lucky to have them as they are quick to respond, kind, and very understanding. Overall, the stairs and structures could use a little bit of work, but I assume that will happen when weather and time permits for such updating. Definitely a quiet community and the units are pretty sound proof for the most part.

I have been over the moon thrilled with my entire experience at Viridian! Karla, the manager has been an angel and helped me get my new place completely online which was such a gift since I was out of state. Then, when I met her she sits right out front like a good leader and the whole team has been genuine and friendly no matter what Ive needed or even if I just have popped in to say hi! The maintenance gentleman who came to fix my window was so nice and professional! He also showed me some workarounds for the future just in case. And he left things cleaner than when he came in. The unit is perfect and such a safe community. I am so thrilled to live here!

It's a very good place to live in. Very good location. Great management and maintance teams.

Wonderful place to live for the late 20's - early 30's adult. Family and pet-friendly. Quite and clean, close to I-25 and 225 but don't get the highway noise.

My time at Viridian has been great. Attentive, friendly staff.

Its a great community. I started residing here in 2019 and loving this place. Location is great. Everything available nearby like bus metro shops etc. Community itself is great and clean.

The staff at Viridian is awesome! Our move-in process was very pleasant and we love living here.

My experience with Viridian has been great! Front office and maintenance staff have all been amazing. We really like our apartment and the location has been great for us too!

I love how centrally located the complex and my apartment itself is beautiful.

Great Apartment, Great staff, Great location, Clean place to live in. Above and beyond

I moved here from Minnesota without being able to actually see the property in person but the leasing staff were very thorough about letting me see (virtually) whatever I needed, I've lived here for almost 2 months and I've been very pleased

I am super pleased with Management & their team! I love living here!

Viridian DTC has more bang for the buck than most any other community in the Metro area. Assigned garage parking, which is a big deal for me, is included in the rent, while some other communities charge for unassigned parking in their outdoor lots, and the rent is on average higher.

Very good community and the office staff are very kind enough to listen to issues and resolve ASAP. I wouldn't recommend this community to any of my friends / colleagues.

Comfortable , friendly, clean, safe place to live. I cant wait until the amenities open up for regular hours to residents.

I was a resident in Viridian for over 2 years. While it's in a seemingly quaint, quiet location, do NOT be fooled. The amount of crime that occurs is unbelievable. I had 1 vehicle stolen, my replacement vehicle broken into twice, and my mail stolen. When confronted about vehicle theft and break-ins the complex took no ownership. After becoming friends with the Greenwood Village PD, I was advised Viridian does not have cameras in the garage and was unresponsive to Greenwood Village's PD offer to install security cameras for FREE. The complex is fairly quiet (save for Saturday night yelling battles at the pool) and accommodating, but the lack of security scared me away. I do NOT recommend this complex to anyone - your vehicle WILL be broken into.

Very comfortable and nice environment only missing a play ground for kids to be a family friendly community

How many times, can I type this. The apartment itself is nice inside. That's really about it. The polices and procedures of office staff ability to fix problems, and ownership are terrible and almost condescending to the residents. When we first moved in, we were really excited, but you've made this apartment very difficult to enjoy.

An amazing place to live full of community and love. The staff is extremely understanding and eager to provide you with any service you require. Quite living that is accessible to local super markets and fine dinning.

Being in the community for the past five years. It is an excellent community with great office people.

I have lived at the Viridian for 2.5 years and have really enjoyed my experience and time here. The staff is very friendly and helpful, great amenities, quiet respectful and friendly neighbors, and quick response to maintenance requests. Very family/pet friendly and great location close to restaurants, bars, i25, light rail, grocery store, and other shops which are all within walking distance.

I am satisfied with everything except the trash shoot & appointment setting for amenities.

Living here is everything I hoped for and more; clean, great friendly staff, beautiful apartment, good neighbors and neighborhood.

Aaron from the maintenance team was amazing! We showed me what he was doing and explained what he was going to do. He is very professional and a joy to talk to. He came out right away (a couple hours after submitting my order) and apologized for being late. I was shocked due to I was not expecting maintenance to be by till the next day or so.

Viridian generally provides similar lodging and amenities as other rental buildings in the area.

1. The property management event collect monthly service charge for the billing service ( website application ). 2. Bad maintenance, services would not be addressed event after 1 month.

Excellent and fast service.

The amenities and location are nice, however, the apartments are very loud.

This is an awesome property to live at. The location is key for me and the price is very reasonable for the great area it is in. The staff is amazing, maintenance and leasing. I have lived here for over two years and dont plan on leaving anytime soon.

Living in the DTC area for work and social or everyday living has been a great experience. Thank you Veridian for your election of knowledgeable staff that are welcoming and friendly as well. It's not just part of the job, it's the culture that created here.

We love living here! The location, the parking garage, the office staff, the maintenance staff, the amenities; all are things we love, enjoy and greatly appreciate while living here!

Excellent maintenance service!!!

Its a very good society to live in. The facilities and maintenance service provided here is top notch.