Waterford Place at Riata Ranch Apartments

I have lived at the apartment community for 2 years and have loved it. I have a great space and everything is kept clean. The staff is wonderful and always available.

I would very highly recommend this apartment complex. Everyone is is friendly, courteous and helpful. The maintenance crew is totally amazing. Every time there was some type of issue, it was handled in a timely manner. They are quick, very efficient, knowledgeable and respectful. They very much care about your issues. Highly recommend Waterford Place community.

The property seemed very cozy and quiet. I like that its tucked amongst homes and is a fairly small property.

I would recommend Waterford with a disclaimer, great apts but many vehicle robberies

I would recommend this apartment community. The maintenance and office staff have been extremely respectful and helpful.

Maintenance is on top of things. I have been in this complex for 6 years and since Alex came on board, it was drastically changed for the better.

I would definitely recommend this community. The service/maintenance personnel are extremely polite, courteous and very knowledgeable. They are also quick and efficient.

All staff is so nice and responsive. Community is quiet and clean.

Staff is very friendly and the apartment complex is amazing.

I have absolutely recommended to a friend

The upkeep on the outside of the building seems to have become a low priority. The stairwells and building itself need to be pressure washed as they are looking old and dirty. I have also called on an abandoned car that has been parked in by my building at least 3 times and it has still not been removed. A little more pride to be taken on the outside appearance of the buildings would be great

The appartments are well maintained and I feel safe here . Everyone is very friendly and helpful

I would definitely recommend. I love it here.

They keep the Appartment complex in good order and I feel safe in this Neighborhood

yes

yes

I always recommend these apartments to friends looking to move!

Extremely fast tending to our issue and resolving it. Especially with what I'm sure is a busy schedule

We have been very happy here. It’s quiet and clean and staff are always willing to go the extra mile to ensure residents are a top priority

The entire staff is very helpful. I am very satisfied how they handle many things in site. Maintenance is so nice and has a spirit of willingness.

Some what expensive. Your Professional leasing lady was very very nice person that treated me so good explained everything to me it was very very helpful I think I need toys like her thank you for everything.

I would recommend this community because I'm a returning resident who once lived in the Waterford Apartments and I absolutely enjoyed my stay... without hesitation. Thanks

I would recommend but would like to have discounts for applicants working in the surrounding businesses and education

The staff are great. I adore Claudia. She is so kind and helpful.

Everyone in the office are super sweet and helpful. It’s a quiet community. I love my new place!!!

I would recommend it because it was quickly resolved once the problem was diagnosed. I would just inform them to call instead of trying to submit it online.

Recently, I have moved into another unit in this complex in doing so I moved into a unit that is roach infested, broken dryer, broken refrigerator to the point I lost all my food because it took the maintenance a week to come take a look. then decided i need a new refrigerator which took a few days. There was no compensation for my lost food. I was given an hard time just to get the unit just to experience more issues then I had in the last one. Nothing is treated as an emergency. In the last unit the air conditioning went out all the time. The last time it was 90 degrees the unit when I returned home one night. I immediately placed a ticket and called. Maintenance did not arrive until 12hrs later after called several times and had to go into the office. The ceiling does not justice when its super hotel outside. It is truly a safety and health concern that should be treated with a sense of urgency. Now back to the new unit issues. I am consistently spraying roaches in this unit and can not live comfortably. I told the office when I moved in on my move in paperwork and nothing was done. Then I sent an email and had to wait until the following week for the exterminator. However I don't see a different and it is quite disgusting. My home is cleaned, no food left on cabinets, trash taken out every day its just awful for them to move me in this unit and expected to live under these conditions and I get is we can send the exterminator on a weekly basis. No offense but I pay too much in rent to leave in these conditions. I am never late on my rent and i have been in the complex for 3 years. I just feel if it was there family the wouldn't be subjected to such conditions. I don't complain things often but I just had enough with moving into a unit that the air conditions rattles when on, roach infested, mold under the kitchen counter, and small things that are not worth mentioning but those are the top three items. One last thing maintenance likes to use your bathroom when you are not there. Its a comfort think me and not feeling violated are they going through my things as well who knows. I just be warn if you move-in to these apartments. This will be the last time I renew my lease with them.

The guys name Kevin was amazing. He came in and got straight to work. He addressed my questions and provided with info about the upcoming event at the gate. I would request him to do all my service request in the future.

I like the community just not the promptness or lack thereof of maintenance requests.

1 of my service requests has been met. The other has not been addressed at all.

This community is very spacious and nice. i love the view and the surrounding neighborhood and all it has to offer.

I have enjoyed living here for many years and believe others will too.

Right now I would not recommend this community. Once basic improvements are met and the leasing center is updated, I will be happy to re-evaluate.

I have recommended it to two people and they have become residents

Have not decided yet. Would have to wait and see.

FACILITIES ARE GOOD, SAFETY & SECURITY IS GOOD, LOCATION IS IDEAL.

Would because it's convenient if they are going to LSC Cy-Fair, would not because most of my friends can't afford it and have jobs inside the 610 loop.

I would recommend because of how respectful and helpful the office staff are

I've lived in 7 or 8 places over the past 12 years, and this complex was the best all-around.

Neighbors upstairs are up and walking super hard to the point we cant sleep and we have to get up early nothing has been done no respect for other people after 10pm til 2am not good

It is an ok place in a very nice community. Worth the location.

The last two times maintenance has been in my apartment they have not left it as they entered. First time when the fire extinguishers were replaced, lights were left on. This time, my AC was turned down 6 degrees cooler than I left it,& I was not home for at least 9 hours after they came in based on the note left.

Had a very positive experience and overall liked the property, location, and price. Of all the places I visited, Keyana was the best with her warm, friendly, professional manner.

I like my unit. The floor plan is very conducive to my lifestyle. However, the management staff is not professional and do not do what they say they will do. So, I tell people the truth. If they don't mind dealing (or not) with the office staff, it's a great place to live.

In addition to previous comments, I feel the fees we had to pay upon moving out were a little shady and unjust, since the move in condition was not exactly pristine. We paid because we just wanted to be done with Waterford Place once and for all. There was all a very high turn around in the front office.

I would definitely recommend this apartment. It?s has everything needed and more, nice layout of floor plans, very spacious and affordable, and Local shopping centers.

I would def and have recommend this complex to my friends. I love calling this apt complex my home.

I would recommend this apt community because it?s a place I call home. Office personnel is very kind. The ONLY problem I have is with my neighbors. They are too loud at all times of the day. 😩

For someone looking for a value community/apartment, I would recommend. If you are looking to be treated as a person and not just a renter, I would not recommend. the staff tried to help but the management/owners did not take care of me and wanted my check without regards to what they promised and stopped communication. The staff continued to apologize but where never given a full answer either. In the long run, I will not recommend someone for extended stay, just short term. Issue...I was given a printed quote on a Saturday and was told it was good for 48 hours from date/time. I was then told I could register online or in-person. I did the online registration Sunday (completed Monday at 6am) evening after the office was closed. During registration Monday morning before the office opened, the price changed. I could not get to the office before the end of the 48 hour period due to work and decided to finalize my registration online. 3 Staff members told me the online should have matched my quote and could never understand why it did not. I ended up talking to someone off site and she apologized that the website did not match the quote and said since I signed for the different price, I must stick to that price and they will not honor the 48 hour price quote policy. To go through with a lawsuit would have cost more than the increase in price so I did not further pursue. Waterford Management treated me as a rent check and not as a human being.

These apartments are great! First and foremost, the apartments are incredibly spacious and every room is accommodated with a large closet. The bathrooms are well maintained, sparkling clean and decorated quite nicely. Everything about the interior is honestly spectacular including the kitchen. The big emphasis about these apartments is the space, they're very big. It actually feels like a nice and cozy little home, not a ramshackle little flat. The pool is beautiful and blue, although it could be deeper. The gym is a great place to grind for an hour or two. Their billiards room is also a cool place to pass some time with friends. The complex itself is a fun place with many diverse groups of residents. The management is amazing, everyone is kind, charismatic and hardworking, especially Kelly. These apartments are truly phenomenal and the hate they receive is seriously exaggerated. I would totally recommend anyone looking for an apartment to check this place out, you won't regret it!