Waterside Place by Windsor

Lived here for three years, from 2018-2021. Had an absolutely wonderful time and would have stayed even longer had I not moved cross country Building & rooms: 4.5/5 As with most things in the Seaport, Waterside is new construction. Materials and quality are appropriate for the price. Layout of rooms are easy to make use of, and public spaces are simple to navigate Noise: 4/5 Can hear residents if they're talking or passing by in the hallway, but overall fairly quiet. Otherwise can't hear neighbors to the side, and only rarely those above you if they drop something on the floor. Unfortunately quite a bit of construction noises, which is expected in the Seaport with all the new construction going up. That said, it definitely reduced over the years and expect this to be less and less of an issue moving forward Management: 5/5 Absolutely phenomenal team!!! Starting with Mary at the front desk, all the way through George in the leasing/management office, the Waterside team is extremely thoughtful and always professional. They're always responsive through email, and maintenance requests are handled within 24 hours. Packages are either housed in the Amazon hub next to the mail room, or held by the front desk for residents to pick up. When the front desk team has extra bandwidth, they sometimes even go the extra mile and deliver straight to your unit! They're also great at coordinating a steady diet of community events to keep you busy Amenities: 4/5 Small gym, but has everything most people will need. Nice little garden area where you can rent out small plots to plant things. Plenty of patio chair/table clusters outdoors to sunbathe (when Boston weather allows) or hang out with friends and family. BBQ grilling area great for hosting Location: 4.5/5 Right on the edge of Seaport, a 5-10 minute walk to where shops, restaurants, and office buildings are. 15-20 min walk to South Station and downtown/financial district. Extremely convenient to travel beyond walking distance, being less than a block from T station (Silver Line), which takes you to South Station in 5 minutes where you can transfer to other lines, and Logan Airport in 10. For those looking for the occasional rental car, there's an Avis/Budget right across the street, taking advantage of the nearby underground parking to house a large selection of cars

Wonderful staff that goes above their normal tasks to deliver exceptional service.

We have been very happy with our Waterside Place experience. We are living here part time (our other home is in California) and it always feels good to return. Mary at the concierge desk is a warm and welcoming face of Waterside. Mike in maintenance responded so quickly and professionally when we had some appliance issues. The facility is always clean and well maintained. We dont seem to be here when when the social events are taking place, but they seem to be in a nice and not overly busy format. Communication from management is efficient and friendly.

Waterside has the best customer service and value in the Seaport. We looked at many alternatives during our search and we kept coming back to Waterside. We primarily worked with Xavier, but everyone in the leasing office was great. He was responsive, helpful, patient, professional and simply the best leasing agent we dealt with in the area. He went above and beyond, always there to help us with our questions as we were making our decision. Now that weve moved into our new home, we are so happy that we chose Waterside. We love the location, amenities and the apartment itself was everything we wanted it to be. Very nicely renovated and the layout has a nice flow. It was hands down the best decision!

Staff is extremely kind, responsive and accommodating. They are a large reason I chose to renew my lease, particularly George and Xavier.

Great staff and amenities, welcoming community in the building. Very satisfied with the experience thus far.

I love the maintenance team. Very professional and always take my concerns seriously when I ask for them to wear booties. Great team!

Waterside Place is very clean, friendly, and located in a great part of seaport, a short walk to all of the great amenities that this part of Boston has to offer. The units have updated and modern finishes, lots of sunlight, and the unit I chose has beautiful views of the water and city landscape. In addition, its surprisingly quiet, despite people of all ages living here as well as many pet owners. The concierge and maintenance team have been incredibly helpful, professional, and friendly. I highly recommend making this your home.

The staff is extremely friendly and helpful (i.e., leasing office, concierge, and maintenance). The building and apartment are in excellent condition. It has been a pleasure living here so far.

The team at Waterside Place are attentive and professional and always willing to assist with a smile. Its a great location and building. I truly enjoy living here.

My first month has exceeded my already high expectations. Everyone from management, leasing, concierge, maintenance, etc. has not only been helpful, but genuinely interested in helping.

I have had an amazing experience here at waterside place. Staffs are extremely friendly, and helpful. They go beyond to make your home really feel like home and for everything to go as smoothly as possible for your move! The building and amenities are beautiful. Fantastic place to live :)

This was a pleasant experience which was a nice change.

Exceptional Service mentality.

Waterside Place consistently goes above and beyond for their residents.

The team at Windsor is very easy to work with and have been very helpful. They are always very quick to respond.

The building is a huge and I believe the maintenance team is always busy fulfilling the repair requests by residents. Even through this difficult time, they all tried their best to fix all the necessary repairs as quickly as they can. Ariel, someone who I have seen around the building, is very hardworking. He knows what to do and what is required to do his job. I really have to thank his service for the residents. The whole Waterside Place team has my thanks.

Waterside place has overall been an enjoyable place to live- we love being walking distance to many of the restaurants and attractions in the city, and for a more affordable price than many of the other buildings in the area. Having access to on-site amenities such as the gym and parking are a plus, in addition to the spacious outdoor area with grill access in the summer.

Responsive, professional, clean, great amenities

They were very nice and able to help with everything I requested. It was a great experience!

Very nice place and staff is very good.

It is clean, staff is friendly, and accomodations are great.

Pleasant and helpful staff.

The different concerige are all very nice and welcoming. The maintence are also very nice in willing to help fix any problems. Ariel is very quick at doing his job and resolving problems.

Good location, terrific service, and generally clean building (plus quiet neighbors).