West Towne Manor

The garden units (flats) are constructed with concrete floors and ceilings so there is not a lot of noise from above or below. It also feels safe here because this isn't a bad area, and also because the entrances to the units are all indoors. There is a courtesy officer on site, too. It's easy to report any problems any hour of the day since all calls outside of office hours are routed to a 3rd party for immediate action in case of emergency. Management is very friendly and attentive to the tenants. As the other review says, the place could do with some upgrades; however maintenance has always been lightning quick when I make a request. KUB was here this year to install updated meters which really did lower the electric bill. There are plenty of pet walking areas which have at least two trash cans that have free dispensable plastic bags. I don’t think they hold the weight limit on dogs too tightly as I have seen fully grown retrievers on the grounds. The hot water heaters in the garden units are tremendous! I could stay in the shower for an hour, and still won’t run out of hot water, and what makes it even better is that the water is included in the rent. Each building has two pairs of washers & dryers in the basement. My only inconvenience is that the laundry is $1.50 per wash or dry ($3 for a single load), and it must be paid using a prepaid card that you can only load at the office during open hours.

The people working here are wonderful and for the price that you pay, you'll be satisfied. However, the owners need to put some money into the complex for basic upkeep. Last year, they updated the outside of one of the rows of townhouses and then stopped. Also fixed a section of the parking lot and then stopped. When I first moved here, the outside area was kept up better and there is a strong need for consistency of flowers/trees around the courtyard. The entrance to my specific townhouse is falling apart and many are like this. The fitness center is nice, but needs updated equipment instead of benches that are ripped and run down. Wi-Fi should be available for renters to use in there, too. There are lots of things that can easily be updated and should be updated at this property, especially since rent was raised this year. I thoroughly enjoy living here (mainly due to the people working here and how respectful everyone is on the complex), but the property is run down.