West Woods Place Apartments

Great place, great location. The low ratings and comments are not justified. It's a small community which doesnt make it necessary to have an on-site leasing person. I am on my fourth year and plan to stay for many more. The owners care about the place and making sure it is well maintained. View of Sleeping Giant from my balcony is always relaxing. Any issues emailed to the owners that needed to be addressed were promptly answered and promptly addressed/resolved. From: Happy Third Floor resident.

I reached out to them requesting a tour and an application. Even left a voicemail with my name and number and no one has reached back out to me and we are going on week 2 of no response. From the pictures it’s a beautiful place, however it would be nice to actually see it and get a call back.

I am a current resident and I would say from the beginning this place has been a hassle to deal with. The building is not finished, there’s no lounge area, no outside grill area. There’s not even an office. Paying rent is also a major inconvenience. All communication is done through emails, so don’t expect personal communication. Overall, the apartments are nice, the building is quiet, however there’s nothing too spectacular about living here.

This complex looks great and seems to have good reviews, but none of that means anything if you can't get in touch with them! Have been calling for a week with no response and no way to leave a message. They also do not respond to messages sent through Apartments.com. I would be happy to amend this review if they rectify this serious issue, but this is simply inexcusable!

i have been trying to contact this property for days about the 2 bedroom apartment they have available but they have not responded. Poor customer service.

I’m glad I get to live here; it has everything I need...spacious kitchen, bathroom is huge (to me), cozy balcony, amazing view, convenient washer & dryer in apartment, double closets, enough space in the storage unit, dumpsters within a short walking distance (I had to walk far in my previous place), an area for delivery packages, clean elevator, and everything is brand new. I recommend living here to anyone who enjoys peace of mind.

The apartment is brand new and beautiful floor plan design. I had a very positive experience and the representative was very helpful and accommodating to my needs. Highly recommend.

I've been very happy with this apartment since moving in. Modern amenities in the units. The building and grounds are kept very clean. The neighborhood is quiet. I love the proximity to the Farmington Canal Trail and the view of the Sleeping Giant. Maintanence requests have been handled in a timely manner. I definitely recommend living here!

I am super happy with this apartment complex. The apartments are super cute and modern, the building is kept very clean, and the neighborhood is quiet and peaceful. The application process was very simple and I would recommend to everyone! Love it here!

I love my apartment.it is very clean and has a very beautiful scenery.No sort of problem so far.it is as it is...It is in a very neat and quiet neighborhood if you like a very reserved and beautiful area,this is for you.the leasing agent was also very attentive and nice..i would recommend to everyone!!

Though the area was nice and clean. The woman viewing the apartment was not easy to talk to. I was sent an email for an apartment that was no longer available from her lips 2 months ago and when I inquired about that apartment which was attached to my email I received the week of my viewing I was told that I was mistaken she didn't send the email. When I showed her the email she got really upset. She told me that she gets 30 emails a day. She never address the false information on the website and or the email all she did was stand in front of me upset that I was challenging her. I'm glad my family dodge this potential headache.