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Monthly Rent
$2,725 - $3,695
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
510 - 1,320 sq ft
Pricing & Floor Plans
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Unit 4109price $2,725square feet 628availibility Now
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Unit 4108price $2,775square feet 613availibility Now
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Unit 1108price $2,775square feet 613availibility Now
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Unit 4115price $2,775square feet 613availibility Jan 12, 2025
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Unit 4043price $2,775square feet 763availibility Now
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Unit 3023price $2,775square feet 763availibility Now
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Unit 1023price $2,775square feet 763availibility Now
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Unit 1083price $2,775square feet 774availibility Jan 8, 2025
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Unit 1026price $2,775square feet 733availibility Jan 31, 2025
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Unit 1087price $2,775square feet 789availibility Jan 31, 2025
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Unit 2133price $3,695square feet 1,097availibility Now
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Unit 2072price $3,695square feet 1,101availibility Now
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Unit 1054price $3,695square feet 1,116availibility Dec 28
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Unit 3090price $3,695square feet 945availibility Jan 1, 2025
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Unit 4109price $2,725square feet 628availibility Now
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Unit 4108price $2,775square feet 613availibility Now
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Unit 1108price $2,775square feet 613availibility Now
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Unit 4115price $2,775square feet 613availibility Jan 12, 2025
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Unit 4043price $2,775square feet 763availibility Now
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Unit 3023price $2,775square feet 763availibility Now
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Unit 1023price $2,775square feet 763availibility Now
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Unit 1083price $2,775square feet 774availibility Jan 8, 2025
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Unit 1026price $2,775square feet 733availibility Jan 31, 2025
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Unit 1087price $2,775square feet 789availibility Jan 31, 2025
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Unit 2133price $3,695square feet 1,097availibility Now
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Unit 2072price $3,695square feet 1,101availibility Now
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Unit 1054price $3,695square feet 1,116availibility Dec 28
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Unit 3090price $3,695square feet 945availibility Jan 1, 2025
About Westgate Apartments
$1000 Look and Lease special on all floorplans. *Restrictions applyGreystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072
Westgate Apartments is an apartment community located in Los Angeles County and the 91105 ZIP Code. This area is served by the Pasadena Unified attendance zone.
Unique Features
- Spacious Closet
- Air Conditioner
- Storage
- Courtyard
- BBQ Grill
- Controlled Access
- Granite Countertops
- Patio/Balcony
- Virtual Tours Available
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
- Maintenance on site
- 24 Hour Access
- Elevator
- Business Center
- Clubhouse
- Fitness Center
- Spa
- Pool
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Walk-In Closets
- Washer/Dryer
- Air Conditioning
- Storage Space
- Dishwasher
- Disposal
- Granite Countertops
- Microwave
- Refrigerator
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$0
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Pet deposit$500
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Restrictions:Greystar Breed Restrictions
- Cats Allowed
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Monthly pet rent$50
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One time Fee$0
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Pet deposit$500
- Parking
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Other--
Details
Lease Options
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12
Property Information
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Built in 2010
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480 units/4 stories
- Maintenance on site
- 24 Hour Access
- Elevator
- Business Center
- Clubhouse
- Fitness Center
- Spa
- Pool
- Spacious Closet
- Air Conditioner
- Storage
- Courtyard
- BBQ Grill
- Controlled Access
- Granite Countertops
- Patio/Balcony
- Virtual Tours Available
- Washer/Dryer
- Air Conditioning
- Storage Space
- Dishwasher
- Disposal
- Granite Countertops
- Microwave
- Refrigerator
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 6pm |
| Sunday | Closed |
Nestled in the foothills of the San Gabriel Mountains, the city of Pasadena sits about ten miles northeast of Downtown Los Angeles. Known as the City of Roses, Pasadena hosts the annual Rose Parade, where a variety of floats covered in flowers file through the streets. And to add to the rose theme, Pasadena is also home to Rose Bowl Stadium, which hosts a yearly championship college football game in addition to a monthly flea market.
As a resident of Pasadena, you’ll live near the California Institute of Technology and where Albert Einstein lived while he taught at the university. You can tour NASA’s Jet Propulsion Laboratory, view the vast collection of art at the Norton Simon Museum, and enjoy the festivities at the whimsical Doo Dah Parade. Historic sites are a major attraction in Pasadena.
Learn more about living in Pasadena| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 3 min | 1.3 mi | |
| Drive: | 3 min | 1.4 mi | |
| Drive: | 6 min | 2.0 mi | |
| Drive: | 5 min | 2.3 mi |
Transportation options available in Pasadena include Del Mar Station, located 0.4 miles from Westgate Apartments. Westgate Apartments is near Bob Hope, located 16.3 miles or 22 minutes away, and Los Angeles International, located 24.4 miles or 38 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 7 min | 0.4 mi |
|
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Walk: | 12 min | 0.6 mi |
|
|
Walk: | 17 min | 0.9 mi |
|
|
Drive: | 3 min | 2.2 mi |
|
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Drive: | 5 min | 2.4 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 12 min | 8.8 mi |
|
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Drive: | 15 min | 9.3 mi |
|
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Drive: | 17 min | 9.4 mi |
|
|
Drive: | 20 min | 12.1 mi |
| Drive: | 19 min | 13.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Bob Hope
|
Drive: | 22 min | 16.3 mi |
|
Los Angeles International
|
Drive: | 38 min | 24.4 mi |
Time and distance from Westgate Apartments.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 5 min | 0.3 mi | |
| Walk: | 8 min | 0.4 mi | |
| Walk: | 10 min | 0.5 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Kidspace Children's Museum
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Drive: | 5 min | 1.9 mi |
|
Huntington Botanical Gardens
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Drive: | 9 min | 3.7 mi |
|
Jet Propulsion Laboratory
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Drive: | 5 min | 3.7 mi |
|
Audubon Center at Debs Park
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Drive: | 9 min | 5.4 mi |
|
Eaton Canyon Nature Center
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Drive: | 11 min | 6.0 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Drive: | 9 min | 4.0 mi | |
| Drive: | 11 min | 5.4 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 35 min | 26.0 mi | |
| Drive: | 44 min | 29.2 mi |
Property Ratings at Westgate Apartments
This place is beautiful. The community here is respectful. I love that I feel like i can leave my doors unlocked here and know my packages won't get stolen. The amenities are top notch. More than any place I have ever been at. There's a pool, jacuzzi, grills, a computer room, a theater room, a lounge. There's so much here and it's amazing. Also the management is amazing. Brenda in particular made my experience moving in incredibly easy to do. She really helped me with everything. The apartment floor plan i have is amazing. Very modern, new appliances, in unit washer/dryer, dishwasher. 10/10. I love Westgate apartments.
Property Manager at Westgate Apartments, Responded To This Review
Hi there - we're thrilled to hear you had such a great experience! We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!
Michelle is newer in the office and she is awesome as she gets on any issues asap. We've lived here for 2 1/2 years now and had some issues with the office staff not addressing issues more promptly. She is a breath of fresh air!
Property Manager at Westgate Apartments, Responded To This Review
Awww, thanks friend! We really appreciate your kind words about Westgate Apartments. It's our pleasure to assist! Let us know if anything else comes up, and take care.
Angel, Marsha, and Michelle at the leasing office have been nothing short of exceptional in helping make my transition as smooth as possible. Very helpful, kind, welcoming, and attentive. I cannot recommend them enough!
Property Manager at Westgate Apartments, Responded To This Review
You're the best! We really appreciate the positive review. At Westgate Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Westgate Apartments.
I moved in a few weeks ago and there are two major problems: 1: While the tenant relations team members are pleasant, the team members pick up phone calls less than 50% of the time and do not return voicemail messages. 2: When I moved into the apartment, there were multiple things that were not functioning correctly. I have since put in 9 maintenance requests and, even though a full week has passed, nobody has contacted me to schedule the repairs.
Property Manager at Westgate Apartments, Responded To This Review
Hello - thank you for the feedback. I'm disappointed to hear that your experience wasn't positive. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Westgate Apartments.Happy Holidays!
I am happy with my residency here at Westgate and I will recommend it to others.
Property Manager at Westgate Apartments, Responded To This Review
Hi - as always, we're happy to help! Feel free to give us a call with any other questions! We're always happy to help.
You can't ask for friendlier more professional staff than here at Westgate. I immediately felt welcomed, which went a long way to making me feel at home from day one! In addition, the location, space, and ammenities are absolutely exceptional. Thank you, Westgate!
Property Manager at Westgate Apartments, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Thanks again for taking some time to about your visit to Westgate Apartments. Be well!
Edgar helped us out over the weekend and we are super grateful for him! He has been amazing since he got here and always helps out! The leasing office has been so nice to us as well!
Property Manager at Westgate Apartments, Responded To This Review
Thanks so much for taking the time to write. It's our pleasure to assist! Let us know if anything else comes up, and take care.
Westgate is wonderful properly to live. I'm so lucky and happy to live at Westgate property in Pasadena
Property Manager at Westgate Apartments, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day!
My experience has been very pleasant. I would recommend Westgate to others.
Property Manager at Westgate Apartments, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Can't wait to see you again! Have an excellent day.
I absolutely love the community and my daughter is happy and as a parent that makes me happy .
Property Manager at Westgate Apartments, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Thanks again for letting us know how we did! We'll be sure to share your feedback with the team, and we look forward to helping again in the future.
Poor staff unhelpful in resolving issues. They get you in and then forget about you. Amenities are not well maintained.
Property Manager at Westgate Apartments, Responded To This Review
I'm disappointed to hear this about your experience at Westgate Apartments, and will share your feedback with the team so we can take the opportunity to improve. When you have a moment, please contact the community manager at westgatepasmgr@greystar.com so we can try to restore your confidence in Westgate Apartments. Thanks again for taking the time to share your concerns, and we hope to hear from you soon.
I am happy to call Westgate my home and I am equally happy to know that Westgate is helping to provide a safe, luxurious, well maintained space for others.
Property Manager at Westgate Apartments, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Westgate Apartments gave you such a great experience. Let us know if you ever need any more help. All the best to you!
My experience at Westgate Apartments has been GREAT!!!!
Property Manager at Westgate Apartments, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!
Area is great. Community is pretty quiet, all things considered.
Property Manager at Westgate Apartments, Responded To This Review
Hi there! Glad we were able to help. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
I have had an exceptional experience with the management team at my apartment complex. They are responsive and prompt in addressing any concerns or issues that arise. The property is well-maintained, and the staff is friendly and approachable. The community events and amenities they organize create a sense of community and make living here enjoyable. I highly recommend this apartment complex and its management team for providing an outstanding living experience.
Property Manager at Westgate Apartments, Responded To This Review
Hi, your review about Westgate Apartments made our day! Thanks so much for taking the time to write. We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!
Living at Westgate Apartments has been an incredibly positive experience. What stands out the most is the level of organization across the property. Maintenance requests are handled with impressive efficiency, ensuring that any issues are resolved quickly and effectively. The residents’ app is a highlight, offering a seamless way to pay rent and submit maintenance requests, which adds to the convenience of living here. The common areas are consistently well-maintained, creating a welcoming environment for residents and visitors alike. It’s clear that the management team is deeply committed to the property and the well-being of its residents. Their attention to detail and proactive approach make a significant difference in the daily living experience, contributing to a strong sense of community. Overall, Westgate Apartments stands out as a place where management truly cares about their residents’ experience, making it not just a place to live, but a place to call home.
Property Manager at Westgate Apartments, Responded To This Review
Thanks so much for taking the time to give us this feedback! We're always here for you, so please don't hesitate to reach out if there's anything else we can do.
A good atmosphere and surroundings to live in. Quiet and clean.
Property Manager at Westgate Apartments, Responded To This Review
Hi - as always, we're happy to help! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Warm regards, Community Manager Fabiola Mendez.
I have been at Westgate for over 2 years and the maintenance and management teams have always maintained a high level of professionalism.
Property Manager at Westgate Apartments, Responded To This Review
Hi, your review about Westgate Apartments made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Warm regards, Community Manager Fabiola Mendez.
Westgate is a wonderful community. People here have been really nice. The amenities are really nice to have, especially the gym and the pool. Apartments are very spacious. The greenery in the area gives a sense of comfort and cleanliness.
Property Manager at Westgate Apartments, Responded To This Review
Hi, your review about Westgate Apartments made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Warm regards, Community Manager Fabiola Mendez.
I enjoy my experience with Westgate community from all aspects, the only negative thing I’ve encountered so far which need to be resolved is the packages delivery stolen in building/front door
Property Manager at Westgate Apartments, Responded To This Review
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for providing feedback about your living experience. We are looking into options for carriers to secure packages in our buildings and throughout the community we will communicate more options in the near future. We have our regular carriers that are diligent and help us ensure your packages are secure. Please let us know if there is anything else we can do for you; we are more than happy to help! warm regards, Fabiola Mendez, Community Manager.
Quiet and clean. Dog friendly. Beautiful community. Very walkable location.
Property Manager at Westgate Apartments, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Westgate Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Warm regards, Community Manager Fabiola Mendez.
Our apartments have been through alot over the past 4 years, but our current management and maintenance team are working hard to make our home better. Thanks to Fabby & Nina for being so kind and making sure any issue I've had is resolved and made me feel like I mattered as a Resident here.
Property Manager at Westgate Apartments, Responded To This Review
Hi, your review about Westgate Apartments made our day! Thanks so much for taking the time to write. It's our pleasure to assist! Let us know if anything else comes up and take care. Warm regards, Community Manager Fabiola Mendez.
westgate apartment has poor management and too much rent increase every year. They are not following rent control. Westgate has eliminated essential and affordable housing for more profit. Very disappointed.
Property Manager at Westgate Apartments, Responded To This Review
Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (626) 584-6080 at your earliest convenience and we will do our best to resolve this with you. Thank you for your understanding! warm regards, Fabiola Mendez, Community Manager
The experience of living at the Westgate apartments has been great. The space is peaceful and the area is extremely convenient. The grounds are maintained very nicely.The staff is very courteous and friendly and if there happens to be an issue with the apartment itself, it gets corrected swiftly and professionally. I would like to thank the staff for their work and support.
Property Manager at Westgate Apartments, Responded To This Review
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for letting our team know how we did! We look forward to helping again in the future. Have an awesome day! Warm Regards, Fabiola Mendez, Community Manager.
Great location, there’s security that walks around the property in the evening. Management and staff is very friendly and professional.
Property Manager at Westgate Apartments, Responded To This Review
Hi there, thank you so much for your positive comments about Westgate Apartments! We strive to provide an exceptional living experience; we hope to be of service to you again in the future. Best wishes, Fabiola Mendez, Community Manager.
I am very happy to be a tenant of Westgate Apts. Beautiful apartments great amenities friendly staff. Living near Old Town Pasadena is a plus!!
Property Manager at Westgate Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Warm Regards, Fabiola Mendez, Community Manager!
The set up of the unit is very comfortable. Especially enjoyed the washer and dryer for clothes are in the unit.
Property Manager at Westgate Apartments, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at Westgate Apartments. We're happy we could meet your expectations! our layouts are very well thought out. I am glad to hear you are happy in your new home! Thanks again for the recommendation, and have an amazing day! warm regards, Fabiola Mendez, Community Manager!
Units are nice, however the grounds and common areas have recently taken a huge hit. There is dog waste everywhere and in my courtyard, there is now food on the ground that is never cleaned up. The stairwell stinks and I have seen 3-4 different puddles of dog urine that eventually dry up and leave a stench. There is no fob to the stairwell door and it’s propped open all the time. The front gate of the courtyard is also propped open, allowing anyone to enter. I have been here for two years and am saddened to see the property decline. I put in a request for drawers to be repaired while I was out of town so the unit was empty (no dogs) and not only did no one enter during the timeframe, I’ve received no updates. It’s been almost a month and I have two broken drawers. The maintenance team has always been wonderful, I’m just not sure why this is taking over a month.
Property Manager at Westgate Apartments, Responded To This Review
Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. it's upsetting to hear that you did not receive the top-notch service we strive to provide. thank you for bringing this matter to our attention. We will use this as an opportunity to improve. I would really like to speak with you more regarding this matter. Please reach out to us at (626) 584-6080. I look forward to hearing from you. Warm regards, Fabiola Mendez, Community Manager!
Great place to live! Quiet and good quality facility.
Property Manager at Westgate Apartments, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! We are so happy to read such a great review about Westgate Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! warm regards, Fabiola Mendez, Community Manager!
Very comfortable place to live. Great community, quiet units, responsive management and prompt repairs. It has a great pool and hot tub, and amazing location
Property Manager at Westgate Apartments, Responded To This Review
Hi, thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you are having a positive experience living at Westgate Apartments. We are always more than happy to assist you if anything else comes up. Take care! warm regards Fabiola Mendez, Community Manager!
My experience at Westgate has been good. I enjoy being able to call it home. Although, I have to pay for parking it is such a joy to have a destination parking space.
Property Manager at Westgate Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. We strive for 100% satisfaction, and it is great to see you are having a positive experience living at Westgate Apartments. Our team strives to deliver an excellent experience, Thank you again for the great review! warm regards, Fabiola Mendez, Community Manager!
Generally quite happy, satisfied with my living at Westgate.
Property Manager at Westgate Apartments, Responded To This Review
Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! warm regards, Fabiola Mendez, Community Manager!
Maintenance and service need serious upgrading. Everything about the place is great.
Property Manager at Westgate Apartments, Responded To This Review
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We are working towards improvements in our Quality of Service daily. My Maintenance team strives to provide an exceptional experience. If you have any further questions, please give us a call. We're always happy to help! warm regards, Fabiola Mendez, Community Manager!
I love living here in Westgate Apartments. I've lived in Pasadena for over 50 years and living here in Old Town Pasadena is great. Tons of stuff to do. Central Park is one block over. The staff is very friendly and greets you with a smile besides being helpful. I feel very safe as I can take a stroll to nearby stores and restaurants . Pasadena is a beautiful city you'll love it too.
Property Manager at Westgate Apartments, Responded To This Review
Hi there, thank you so much for your positive comments about Westgate Apartments! it is located in the heart of Pasadena, we're happy you found our staff to be so supportive during your experience with us! Please don't hesitate to reach out if there's anything additional, we can do for you. Warm regards, Fabiola Mendez Community Manager!
My overall experience in this short time of living here are excellent! I hope to live here for many years to come.
Property Manager at Westgate Apartments, Responded To This Review
Awww, thanks friend! We really appreciate your kind words about Westgate Apartments!
Robbery, theft, broken elevator, callbox not working, car break-in, unkept property, are just some of the concerns living at this property. I do not recommend.
Property Manager at Westgate Apartments, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards). Thanks for the valuable feedback. Please reach out to us at westgatepasmgr@greystar.com so we can chat about ways to improve your experience.
I would not recommend living at Westgate apartments. I have important maintenance issues that have not been fixed for 6 months now, living without central AC and heating. The area is noisy especially if living next to the highway (which many of the units are), windows are anything but soundproof and be prepared to wake up every morning at 5am when the sound of traffic starts. There are also safety issues and multiple packages are stolen on a regular basis, cars have been broken into and even building units have been robbed. This is supposed to be a gated community but many of the gates do not fully close and there are no security cameras in the parking lot of on the premises despite multiple requests by residents in the past. I would highly discourage anyone from living here. For the price you pay to rent at Westgate, you can find a much better living arrangement in pasadena
Property Manager at Westgate Apartments, Responded To This Review
Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make it right. I can't lie - it's discouraging to learn that you didn't have a great experience. But your feedback helps us improve, so we'd like to learn more about how we can make it better.
I have lived in Westgate for approximately 6 years and have, unfortunately, watched it slowly deteriorate in terms of cleanliness, appearance, security, vandalism and overall management. At this point in time the only positive attribute to Westgate Pasadena is the location, which is fantastic.
Property Manager at Westgate Apartments, Responded To This Review
Hello - I'm disappointed to see your low star rating. Would you be willing to provide more information, so that I can help the team improve for next time? Can we make it up to you? Please contact our community manager at westgatepasmgr@greystar.com so we can work with you directly to turn it around!
I've been here for a while now I feel safe and the staff is really good
We need better maintenance. It is a constant struggle to get basic maintenance. Our air conditioner has been leaking literally gallons of water a day for months. We just live with a bucket underneath it. Gym equipment (bike, elliptical) have been broken since we moved in with no sign that it will be fixed or replaced. Electric vehicle charger was advertised to us as an amenity when we moved in, but it is now completely not working. Handicapped parking is often parked in by people without visible permits, and staff do not seem to enforce that issue. Packages have been stolen several times - we need a secure package delivery method such as being able to have them delivered to the front desk for pick-up. Additionally, there is no secure bike storage. Security is an issue in general and I reported an attempted theft to management but they never even responded to my message to acknowledge if they received it.
If they change the property manager and improve their customer service, I properly will say yes I will recommend friends or colleagues as part of their apartment home search.
Property Manager at Westgate Apartments, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at Westgate Apartments. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. I'd love the opportunity to find out how we can better assist you in the future. If you're willing to chat, please contact us at westgatepasmgr@greystar.com.
Westgate is an amazing place to live. The staff is incredibly responsive and helpful, the space is beautiful, and everything you could need is within walking distance.
Property Manager at Westgate Apartments, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Westgate Apartments gave you such a great experience. We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!
My main concerns are location, safety, and quality. Location is awesome, close to highways, close to old town. So far, I have felt safe living here and am hoping it stays that way! The quality is okay--they are very quick with essential repairs (i.e. my microwave), but have been frustratingly slow to fix non-essential things (i.e. the second elevator in my building). Regarding my actual unit, I wish it were brighter, but am quite happy with the quality and size.
Property Manager at Westgate Apartments, Responded To This Review
So good to hear from you! Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking time to let the world know about your experience. Have a great day!
Westgate is a great place to live, though some residents don't care about the grounds. Throwing trash on the ground. I have seen improvement with the property with the new management team.
Property Manager at Westgate Apartments, Responded To This Review
Hi - as always, we're happy to help! Top-quality service is our top priority! We're thrilled to hear you enjoyed your experience at Westgate Apartments!
Stay far away if you care about maintenance, security, or feeling safe or heard from their staff.
Property Manager at Westgate Apartments, Responded To This Review
I'm disappointed to hear that your experience at Westgate Apartments wasn't a positive one. I'll speak with the team about what we can do better next time. I'm so glad you brought this to our attention. Would you be willing to contact us at westgatepasmgr@greystar.com so we can make it right? Looking forward to hearing from you.
This is my home I love living here this new company now is so much better we always get feed back on what's going. On as a resident that makes a big different I been. Here for awhile. Now I feel comfortable living here things get done
Property Manager at Westgate Apartments, Responded To This Review
Hi there - we're thrilled to hear you had such a great experience! It's our pleasure to assist! Let us know if anything else comes up, and take care.
The leasing office is simply disappointing. My roommate asked for a parking spot eight months ago and he's now still parking in the guest parking. Not a single feedback or anything. My washing machine broke, and it took a month and a half for them to notice and attend to the request. It would be longer if I don't call them and basically had to postpone my rent. I checked with other tenants and this seems a common problem that we have. Very very disappointed by how they manage the apartment.
Property Manager at Westgate Apartments, Responded To This Review
Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly. I'm so glad you brought this to our attention. Would you be willing to contact us at westgatepasmgr@greystar.com so we can make it right? Looking forward to hearing from you.
Nice units, but the overall quality of living here is falling rapidly with the new management; major appliances and amenities like the gym are constantly breaking down and take a long time to get repaired if ever; short staffed and long delays, lack of communication to the residents about what is happening, and overall feels like a lack of will to make this a high quality living situation, especially considering the high price.
Property Manager at Westgate Apartments, Responded To This Review
I'm disappointed to hear this about your experience at Westgate Apartments, and will share your feedback with the team so we can take the opportunity to improve. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at westgatepasmgr@greystar.com and we'll figure it out together.
Very happy with living here. Staff is courteous, patient and fair. And a quiet place to live!
Property Manager at Westgate Apartments, Responded To This Review
Hey - what a lovely thing to say! We appreciate you so much. Can't wait to see you again - until next time, take care!
I have lived at Westgate for 1 year, and I love it. Everyone one is so helpful. The grounds are well kept. Thank you for having me.
Property Manager at Westgate Apartments, Responded To This Review
You're the best! We really appreciate the positive review. At Westgate Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Westgate Apartments.
Westgate Apartments Photos
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Map Image of the Property
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Conference Room
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1 Bedroom
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Westgate Apartments has studios to two bedrooms with rent ranges from $2,725/mo. to $3,695/mo.
You can take a virtual tour of Westgate Apartments on Apartments.com.
Westgate Apartments is in Old Town Pasadena in the city of Pasadena. Here you’ll find three shopping centers within 0.5 mile of the property. Five parks are within 6.0 miles, including Kidspace Children's Museum, Huntington Botanical Gardens, and Jet Propulsion Laboratory.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
231 S De Lacey Ave
Pasadena, CA 91105