Fairfield Jericho Townhomes

Smells of marijuana smoking from 1st floor completely comes into 2nd floor. When you enter a building or pass by a building complex, you can smell sometimes.

I have been living at Fairfield Westbury location for a while now. I have been complaining about termite in my apartment for the past month, got no respond from no one about my concern that we have termite flying in my living room, Bathroom is full of termite. our apartment especially at night is full of termite, kitchen counter and every crack on floor and walls, termite are flying out . its really disgusting. we have emailed and complained. two guys came in to our apt like 20 days ago; confirmed its termite but no one is doing anything about it or at least I have not seen any changes. I have not been up dated that if they have done anything to take care of this situation. my family don't even feel comfortable in our own home. I'm hoping that they would take care of this soon.

It’s been nearly a year since I moved into Fairfield Jericho townhomes. I left manhattan during the pandemic. I saw a lot of places, but what sold me on this place was Jackie, the leasing agent. She was incredibly genuine, kind, patient and I think she keeps a good handle on the property and places nice people. She still knows my name, and says hello if she sees me. There is a sense of community here. Very good for dog owners. Mgmt is accommodating, and i like that I have my own 1 bedroom duplex with my own entrance. My pup loves it here too!

The entire process was smooth. Jackie was great to work with. Apartment is nice. So far, so good.

The leasing and agents are very good and they realize that this will be your home. Apartments are just okay. They are new appliances but kind of...well stinky. However, the 2 star rating is due to the maintenance. Never in 30 years of living in approx 6 different apartment communities have I ever experienced such incompetence in a maintenance crew. They cannot seem to fix anything and imply that you are lying about the issue and whatever it is that is broken is actually working fine. Forget about if you have an intermittent problem. They just simple ignore you. I leave it up to the renter coming in but the tenants here seem to generally feel the same way. Too bad because if not for maintenance, it would have gotten 2 more stars. Be sure to ask for their maintenance records before renting.

The leasing agent was awesome. She was very fun and polite to deal with. The apartment and the amenities are great as well. The community is pretty low key and is most of the time very quiet and friendly. You won't be disappointment! Schedule a time to meet with Jackie and she'll take care of you!

Jackie was amazing. She is helpful, efficient and diligent. It was my pleasure to sign the lease at the Fairfield property and Jackie makes the experience seem less. I love my apartment. I would rent this apartment again and the schools are amazing.

Jackie is absolutely amazing! She is very accommodating and makes sure 100% satisfaction for all her customers. She was very patient with me, took me to several locations and helped pick the apartment that works best for me. Thank you Jackie

Just moved in and Jackie was amazing with helping me through the process. She is such a energetic breath of fresh air. Extremely professional and caring about her clients. I would recommend having her help anyone look for a new home.

Don't believe the hype about the newly renovated apartments. Very disappointed. They promised move-in dates months earlier and they weren't ready. By the time the place was completed, it was below average. In fact, nothing was ready with ants everywhere. The prices are ridiculously high for tiny apartments, poorly run maintenance dept.

I have lived here for many years. The staff treats you like family and takes care of you and the grounds. You are not just a rent check to them. Tracy in the office has been extremely helpful with adjusting to the changes of the new ownership and has me excited for the upcoming improvements of a already beautiful place to call home.

Since Fairfield has taken over Home Properties on Brush Hollow road the maintenance department has been terrible. I rented two units; first a 2bedroom then a 3 in the space of two years and in both apartments, I had ants. The ants are large and everywhere. I found ants on my pillow, in the bathroom, the kitchen and more places throughout my apartment. We have left many messages and even spoken to the crew when we happen to see them about doing something. It’s been over two weeks and we still haven’t seen any help with the situation. The units are not properly fixed or maintained either. We are moving out in the Summer.