Williamsburg & Portage Pointe Apartments

This apartment management company is shady. They will not maintain the units while charging tenants who move out for the repairs they should be making. Fees and rent have both been increased substantially this past year. They are rude as well.

This place gaslights its tenants while ignoring big issues like a bat residing in the bedroom. They literally sent their maintenance men with brooms to check the area. On top of the never resolved mouse issue, I'm pissed this place had the audacity to take a part of my deposit to "fix" the already tacky bathroom counters by slapping more white paint on it. Don't ever count on this place being upfront, empathetic, or honest with you. They don't ever communicate with their tenants but will run with your money.

Out of a $779 deposit I only got back $395. No matter how good you clean they will still charge you for everything. They will charge you for "Carpet cleaning". That's $95 and apparently it's in the contract. They will charge you for "General cleaning". That's $100. They will charge you to "repair the kitchen counter" aka just paint over it like they've done so many times before. My counter actually had knife marks in it. But white paint makes it better. That paint will cost you $125. I was charged $30 to replace drip pans for the oven. If you stay here you will see that these are old and have been used repeatedly. So I'm guessing they clean them and say they replaced them. I called management to try to explain that I cleaned that apartment way better than what they are saying. I was laughed at and told they hear it all the time from angry people like me. I never raised my voice once. The last $35 was my fault. I sent a check from Texas too late. If you decide to stay here take pictures of everything. I didn't have any proof that my apartments wasn't dirty.

The staff are friendly and helpful, which is always a must. The apartments are spacious with updated appliances, and have nice carpeting/other flooring. Each apartment building has its own washer and dryer in the basement with a large, lockable storage area beside it. I have enjoyed my stay at Williamsburg Apartments and wish I wasn't transferring colleges. I recommend this apartment for anyone who would like a pretty and reasonably priced apartment to call home.

Get everything in writing they are sneaky and if you upset them they will go as far as lying to you and trying to bill you after you move out. Not enough characters to explain more.

Williamsburg is a great place to live. The apartments are very roomy. The management is super nice. I am so blessed to be able to live here