Willow Creek Apartments

I lived in these apartment for several years. However, I definitely would not recommend this property nor the management to anyone. The management does not value its residents nor do they put any time, effort and money into security and just simply managing the grounds and apartments. There is so much more to say, but I will just end by saying spend your money somewhere else. Most residents feel the exact same as I do and the move out rate for this location is definitely a testament to the poor management and lack of concern for residents.

this is crazy, there are dogs running lose, vicious dogs, that attack people and animals and this place does nothing about it. People, if you care about your pets and family, go somewhere else, seriously, stay away

My Boyfriend and I just moved in to one of the apartments and it is amazing! The staff is so willing to answer any questions we have and were very sweet! The pool is beautiful and even has an awesome BBQ area. We are so happy with our decision on choosing this community!

I have lived in the complex for almost a year now and have no regrets. Yes, I agree with other reviews regarding parking. It can be an issue if you don’t come home until after 7PM. There have been a couple times I’ve had to park rather far. The complex itself is kept up with well and a lot of the residents I’ve met have been there for years. I’ve never had any issues requiring maintenance and the staff has always been pleasant and helpful. The pool is great during the summer and not overly crowded. There are people who do not pick up after their pets or allow them to be off the leash in common areas, but you’re going to have those kind of people at any apartment complex. I have 2 medium-large dogs and the dog park has been wonderful. It’s huge! The dog owners are pretty respectful of each other and their dog’s space. I’ve never had any issues with any neighbors and have always felt very safe living here. I love the location and the apartments are reasonably priced. I would recommend them.

For being "luxury" apartments, you'd expect these to be nice, but don't let the pictures fool you - German Cockroaches everywhere (breezeways & indoors) and poor craftsmanship throughout the apartments (everything breaks). My building in particular had severe foundation issues. Every time the weather changes, expect your doors to stick - the building shifts and sometimes it's almost impossible to open/close & lock entry-way doors. If you report it to them, they send their maintenance man to temporarily fix the problem, by taking a 2"x4" and a hammer and hitting it a few times. The office staff can't answer any questions or concerns that you have (ever), so good luck even if you have the most basic question - it helped me to keep in mind that they are operating on a very elementary level. There isn't enough parking in the complex, so if you get home at 6pm or after, I hope you enjoy walking long distances to get to your apartment. If you pay for covered parking, you'd think that this would resolve the issue, but this is not the case. People will park in your paid spot & towing isn't enforced. If you contact the towing company, they'll let you know that they have to have approval from the property manager, Jill, before they'll do anything. A lot of crime & theft reported on the complex grounds - you'll see cops there almost weekly. They don't follow guidelines on large dog breeds allowed to live on the property & also don't enforce that people pickup after their dogs either - so check your feet if you walk in the grass. I could go on and on, but I'll end this one here: don't waste your time and money here. Absolute garbage.

My daughter and a good friend of mine live here. The pool is amazing and I have met the staff a handful of times while at the pool and they have always been very friendly. I love the bar b q area that is at the pool also. Her apartment is so nice and cozy and the office was very speedy in getting her a maintenance worker when her washing machine was giving her trouble. I am so glad that my daughter has found such a safe and beautiful place to live.

The staff is horrible! They tack on unknown late fees, the staff is rude! The apartments are full of mold, spiders, and roaches! I hate I signed a lease with this place! The staff will lie to you to make u feel like things are ok when it’s not! This is a horrible place to stay do not waste your money! If I could get out now I would! No parking at all leaves the gate open so any and everyone can get in

This place has gone down hill fast. The up keep on the grounds are terrible and the pool is full of mold and is filthy. The out side presence is getting real bad as it needs painted such as apartment doors , fire doors, trim. Railings, and all the curbs. Plants and shrubs die and never get repacked we have to look at soker hoses due to no mulch. When it rains the dirt is all over our walk ways to get in to our place and we have to sweep and scrape it of as no one else does it. Lights out for weeks or months at a time before the are fixed plus a blinking light for one month now in one of the hall ways not fixed yet. Gates always a problem not closed and any one can come in when ever so much traffic and parking then is a problem. Pool lights out again and fountain has been on the blink for at least six weeks now all is done to fix it they seem to put a bandaids on it but never get to the real sources. The property needs to be walk frequently to see all the problems we should not have to tell them all this stuff if the were on their game. Patios are discussing with trash, dog poop and what ever else.we have rules why are the not followed or enforced. Parties at the pool with family and friends of about 30 or more and no room for residents. Frustrating

I have to admit this place has been a breath of fresh air. From the young ladies in the front office to the maintenance guys, what a great group of people. With the new job and less than stellar credit, these ladies were able to get me in quick and fast. Very professional, courteous and extremely helpful. Everything has been exactly as promised. I've been here less than two weeks and had two service requests . Both were handled extremely timely and very professionally. DOG and I are glad to call this place home. A big shout out to Jill, Ashley and Allison. Thank you ladies and keep up the great work. You rock!!!

When I first wrote my review we were 4 months into my stay and I gave it a 5 star.. Now 2 years later... I'm changing everything. On the outside, these apartments seem awesome. The pool is nice, fitness center, business and dog park. The interior of the apartments are pretty but that's it. Nothing as nice as the newer apartments being built. For the same price, you can go elsewhere for something beautiful. If you have kids, there is nothing for them to do besides swim. No playground. They have a huge space for dogs.. but nothing for kids smh. Plus the city park is miles away. Jill is the current manager. She's fairly new and she appears to be nice but she also doesn't care too much about you or anything else besides standing outside and smoking plus talking on her cell phone all day. She comes off as disrespectful alot, probably just her personality. The maintenance guys Juan and Rob are pretty cool. The staff in the office is ALWAYS changing. Every few weeks to a month there are a new set of people. To me that's a hazard but whatever. There is absolutely no kind of communication between you and the office. If you have a package.. make sure to track it because the office IS NOT going to let you know it's there. People let their dogs poop all over the place and the office does nothing.

this was my first apartment, at first seemed great but then quickly went downhill, had no hot water the first four days they had to replace the hot water heater, also half the sockets didnt work and an electrician had to come out and get them to work, then the thing above the shower started leaking orange and staining the shower, then about 7 months in they replaced our counter tops and after a horrible process doing so, the counter tops which sat in crates in the back of the complex for months which were infested with roaches and spiders, after installing the counter tops the bugs had no where to go but into everyones apartments, no matter how clean you are you get bugs which is not right, management at first was good and just like the place went downhill, I would not recommend this complex for anyone at all

Moved in here in June, my son and I absolutely love it. Jill and Ashley in the leasing office are super friendly and helpful! Jill was the first person I spoke to her easy going personality and her willingness to help was the main reason I chose to live here. Neighbors are super friendly and the amenities are amazing! Overall the property is very clean and the apartments are beautiful

We have thoroughly enjoyed our 1st year of living here in our 2 bedroom Apt. Beautiful community inside & out! The office staff & maintenance guys are all great! My roommate & I were looking around for individual 1 bedroom Apts, so I called to inform them... That's when Jill, the office manager, stepped in & worked her magic! Our wants & needs have all been met & I have to give her credit for working with us personally & truly making the process as smooth & easy as possible... Not to mention, all the work she (& her staff) has put into steadily improving & maintaining our community. Now, we are both looking forward to another year in our own apartments! Thank you so much to Jill & all her staff! Keep up the great work, & you may have 2 long-term residents!