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Monthly Rent
$960 - $2,355
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
677 - 1,216 sq ft
Pricing & Floor Plans
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Unit 08price $1,180square feet 677availibility Now
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Unit 03price $1,180square feet 677availibility Now
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Unit 07price $1,180square feet 677availibility Now
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Unit 03price $1,210square feet 873availibility Now
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Unit 20price $1,200square feet 873availibility Mar 2, 2025
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Unit 21price $1,335square feet 1,044availibility Now
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Unit 17price $1,340square feet 1,044availibility Now
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Unit 22price $1,350square feet 1,044availibility Now
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Unit 17price $1,345square feet 958availibility Now
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Unit 08price $1,395square feet 958availibility Now
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Unit 17price $1,315square feet 1,216availibility Now
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Unit 06price $1,475square feet 1,216availibility Now
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Unit 19price $1,485square feet 1,216availibility Now
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Unit 08price $1,180square feet 677availibility Now
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Unit 03price $1,180square feet 677availibility Now
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Unit 07price $1,180square feet 677availibility Now
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Unit 03price $1,210square feet 873availibility Now
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Unit 20price $1,200square feet 873availibility Mar 2, 2025
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Unit 21price $1,335square feet 1,044availibility Now
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Unit 17price $1,340square feet 1,044availibility Now
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Unit 22price $1,350square feet 1,044availibility Now
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Unit 17price $1,345square feet 958availibility Now
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Unit 08price $1,395square feet 958availibility Now
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Unit 17price $1,315square feet 1,216availibility Now
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Unit 06price $1,475square feet 1,216availibility Now
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Unit 19price $1,485square feet 1,216availibility Now
About Woodlake Reserve
Come home to the lifestyle you've been dreaming of in a pet-friendly apartment home at Woodlake Reserve near The Streets at Southpoint. Offering the ideal blend of modern apartment features and elevated community amenities, these garden-style Durham, North Carolina, apartments, offer the convenience you've been looking for - all within the tranquility of the suburbs. Make your move to Woodlake Reserve today. Contact our friendly team to schedule your personalized tour.
Woodlake Reserve is an apartment community located in Durham County and the 27713 ZIP Code. This area is served by the Durham Public attendance zone.
Unique Features
- 2nd Floor
- HarborFit- Fitness Center with Cardio & Strength T
- 1st Floor
- Grilling & Picnic Areas
- Onsite Management & 24-Hour Maintenance Team
- Partial Upgrade
- Deposit alternatives available through Obligo
- Wood Plank Flooring
- 3rd Floor
- Resident Portal With Online Rent Payment & Service
- Bark Park
- Diamond Upgrade
- Gold Upgrade
- Washer & Dryer Included
- Cable TV Included
- Pet-Friendly Community
- Platinum Upgrade
- Sparkling Swimming Pool
Community Amenities
Pool
Grill
Picnic Area
Breakfast/Coffee Concierge
- Breakfast/Coffee Concierge
- Walk-Up
- Pool
- Courtyard
- Grill
- Picnic Area
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Storage Space
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Eat-in Kitchen
- Refrigerator
- Views
- Walk-In Closets
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$75
- Dogs Allowed
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Monthly pet rent$25
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One time Fee$400
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Pet Limit2
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Requirements:Pet interview
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Restrictions:A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
- Cats Allowed
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Monthly pet rent$25
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One time Fee$400
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Pet Limit2
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Requirements:Pet interview
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Restrictions:A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
Details
Lease Options
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3 - 12 Month Leases
Property Information
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Built in 1996
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265 units/2 stories
- Breakfast/Coffee Concierge
- Walk-Up
- Courtyard
- Grill
- Picnic Area
- Pool
- 2nd Floor
- HarborFit- Fitness Center with Cardio & Strength T
- 1st Floor
- Grilling & Picnic Areas
- Onsite Management & 24-Hour Maintenance Team
- Partial Upgrade
- Deposit alternatives available through Obligo
- Wood Plank Flooring
- 3rd Floor
- Resident Portal With Online Rent Payment & Service
- Bark Park
- Diamond Upgrade
- Gold Upgrade
- Washer & Dryer Included
- Cable TV Included
- Pet-Friendly Community
- Platinum Upgrade
- Sparkling Swimming Pool
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Storage Space
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Eat-in Kitchen
- Refrigerator
- Views
- Walk-In Closets
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Known as both Bull City and the City of Medicine, Durham is known for its college-town vibe, array of tech companies, and thriving arts scene. Former textile and tobacco mills have given way to art galleries, unique restaurants, co-working spaces, and spacious lofts. Durham is the proud home to Duke University, a cutting-edge research institution dressed in Gothic architecture.
Entrepreneurship defines the culture in Durham, from tech startups to eclectic food trucks turned restaurants, and everything in between. From the handcrafted goods at the Mothership to the national retailers at the Streets of Southpoint, Durham has an abundance of shopping options. You’ll find locals enjoying the Durham Farmers Market and Food Truck Rodeo at Central Park, visiting the Duke Lemur Center (the largest in the world), kayaking at Eno River State Park, and exploring the interactive exhibits at the Museum of Life and Science.
Learn more about living in Durham| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 12 min | 5.6 mi | |
| Drive: | 12 min | 5.9 mi | |
| Drive: | 17 min | 8.0 mi | |
| Drive: | 16 min | 8.9 mi |
Property Ratings at Woodlake Reserve
We just moved in and during my walkthrough I pointed out items that needed immediate repairs to the Property Manager. She stated that I needed to submit work orders for repairs. I have submitted several work orders to get things fixed and I am still waiting for repairs. We shall see what happens next. So far I am still waiting and no response back yet from anyone. ~~Welcome New Resident
Property Manager at Woodlake Reserve, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Jaisen was very friendly, knowledgeable and extremely helpful. All of my questions were answered promptly. I'm excited about being a resident there soo !
Property Manager at Woodlake Reserve, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Neighborhood looks well kept and clean in the parking lot. I do not see any roaches jumping from the walls or running. I see a fitness gym nearby. The neighborhood so far sounds quiet. I hope that it is the same way at night. I am happy that I do not have to pay for a concierge garbarge collection service that never takes place. I am happy to finally get a washer and dryer included unit to do laundry each week without having to hike 3 flights of stairs with 2 torn meniscus in my knees. This unit looks like it is handicap accessible. I sure hope that it is for now. `~New Resident
Property Manager at Woodlake Reserve, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at Woodlake Reserve. We're happy we could meet your expectations!
Looking for 1 bed 1 bath that was spacious, 2nd floor and 14 month lease. Told during tour that our requests were obtainable. List of grievances: Never answers the phone Sent 2 drafts of lease that was for 12 mon. and price was higher. the price was adjusted but we were told that the unit wasn't available for 14 mon. lacks storage: cabinets, no pantry or linen closet unable to see our unit until a week before move in still wasn't clean. on move in day the apt wasn't cleaned due to a communication issue in the office, manger sent out cleaner but they were not detailed as the was dry wall material on top of the cabinet and the covers for the screws on the toilet were not secure rushed paint and cleaning job, gaps in woodwork and tacky hole behind washer that were never fixed had to have fridge and dryer replaced had to have dishwasher cleaned and fixed faulty wiring causing outlets not to work which we were told the other light switch has to be flipped for it to be halfway decent. Month 3 we received a late fee for an error on zego and had to contact corporate to have it remedied. AC stopped working during summer and they wanted to have us move our bed to install a window unit instead of fixing it urgently. I told maintenance I didn't want a window unit and they went out got the part and fixed it There are holes in the roof that squirrels get in and we can hear them in the walls in the morning and they have yet to send anyone out to seal them. Now as our lease winds down and we are excited to be leaving this dreadful place they are stating we have to notify them within 60 days of our intent to vacate, which is redundant because we're less than 60 days from move out. They also want us to come to office to fill out the forms and I stated that we would not be doing that, they can accept the email or not. The manager tried to state that isn't sufficient and sent me a copy of the lease to refer to. I could see if we were breaking the lease early, but we are moving out in the agreed upon lease term so I will drop of my keys on that date and I better receive my deposit back or they will have a big problem on their hands, I'm not going to further inconvenience myself for them especially because they have provided a horrible experience for me and my spouses first apt.
Property Manager at Woodlake Reserve, Responded To This Review
Thank you, Anonymous for sharing. We are sorry to hear that your move in experience was not as smooth as we would have preferred. We appreciate you listing everything you had an issue with, during your stay with us. I am confident that those matters were addressed in a timely fashion and are currently working. We wish you the best on your next adventure.
rarely answer phones , never return calls or emails. I miss the last leasing company. . The towing company they use prowls through the parking lot with all their lights off. Scary at times.
Property Manager at Woodlake Reserve, Responded To This Review
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so we can discuss how we can improve your time here
Maintenance is awful, they take forever to come and there’s no communication between you and them. The apartments that haven’t been remodeled have no been taking care of and have a lot of broken or half- operating things.
Property Manager at Woodlake Reserve, Responded To This Review
On behalf of our team, please accept our sincere apologies, we understand how disappointing it can be when expectations are not met. I would like to thank you for your feedback; it is very important to me and the growth of our team here. I would love the opportunity to discuss how e might make your stay here a pleasant one. Please contact me at your earliest convenience so we can set up a mutually convenient time to chat
My then-fiance and I moved into Woodlake Reserve on April 30, one week before our wedding. We promptly moved out that same day as the smell of smoke in the apartment was overwhelming and the apartment complex not only claimed that they couldn't really smell the smoke, but they did not have any other units available, despite there being 6 open apartments on their website. Their inability to provide us with livable conditions left us without anywhere to live one week before we got married. Thankfully we came across another apartment complex in the Durham area who stayed an hour past closing time on a Saturday to get our application approved and ready for us to move into on May 2. It was a real relief to see that some leasing agents actually care about potential tenants, unlike the manager at Woodlake Reserve. Fast forward a month from moving into our new apartment we received an energy bill from the third-party company Woodlake Reserve works with charging us for energy used from 5/3-5/12, a period of time that we were not in the apartment. After calling the third-party company it became clear that Woodlake Reserve were the people responsible for fixing this mistake. After calling every day for 2 weeks, someone at Woodlake Reserve finally picked up and told me to email them the bill and they would get back to me. After a week of silence I called multiple times a day every day until the due date on the bill (7/1) with no answer. I finally got the email address of the regional manager from Harbor Group Management and received an email back saying they were working on it and would get back to me. 10 days later and multiple follow ups and they have gone radio silent and I now have a bill that needs paid (that probably includes late fees) and even if it was my responsibility to pay it, I cannot do so because I am not a resident so cannot login. Do not expect Woodlake Reserve to pick up if you call them and do not expect them to answer your emails. I am very very fortunate that my husband and I have ended up at a wonderful apartment complex that we love, but I know that is not the case for everyone so I would encourage you to look somewhere else if you come across this apartment complex.
Property Manager at Woodlake Reserve, Responded To This Review
On behalf of our team, please accept our sincere apologies, we understand how disappointing it can be when expectations are not met. I would like to thank you for your feedback; it is very important to me and the growth of our team here. I would love the opportunity to discuss how e might make your stay here a pleasant one. Please contact me at your earliest convenience so we can set up a mutually convenient time to chat
Property Manager at Woodlake Reserve, Responded To This Review
We are genuinely sorry for your unsatisfactory experience, especially so close to your wedding day. Ours is a smoke-free community however we understand that is no guarantee. We also understand that smell can be subjective. Unfortunately, the other apartments you saw online were renovations in progress and not available for an immediate move-in. We hope the issue was ultimately resolved to your satisfaction with a full release from your lease contract and a full refund. Again, we do apologize and are very happy to learn you were able to find another home that you love, and so quickly.
I very much enjoy Woodlake Reserve Apartments, and recommend it highly. The management is extremely professional, and they work really hard to make sure that the community is always clean and well organized
Property Manager at Woodlake Reserve, Responded To This Review
We are so happy to have you! Thank you for the excellent review.
This place is just a roof over your head. I’m very irritated with the “customer service” here. I had high hopes of renewing my lease but it’s looking very foggy. I hope things improve here in the mean-time but until then I suppose I’ll keep hearing the “covid-19” excuses.
Property Manager at Woodlake Reserve, Responded To This Review
Anne Marie, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this to our attention. We certanily want you to be happy and we will continue to improve the property for our residents.
Property Manager at Woodlake Reserve, Responded To This Review
Thank you for your feedback and we're sorry you feel you haven't received the customer service you deserve. We genuinely appreciate our residents and always hope to convey that in our interactions. If we fell short, we sincerely apologize. We do also appreciate your residency and hope you'll choose to continue making your home with us.
I can't wait to move into this beautiful apartment complex, The ladies in the office were super helpful and very professional. Thank you for making my first apartment memorable.
Property Manager at Woodlake Reserve, Responded To This Review
It is our pleasure! We can't wait to serve you!
Management is always terrible, Trash compactor constantly broken/overflowing. If you have any other choices live somewhere else.
Property Manager at Woodlake Reserve, Responded To This Review
Thank you for bringing these concerns to our attention. Please know that we care about the experience of our residents and we regret that you received the opposite impression. At your convenience, please contact the office. We would appreciate the opportunity to hear your feedback about areas we might improve - face to face.
Property Manager at Woodlake Reserve, Responded To This Review
Thank you for your review. We are sorry to hear that you are so unhappy and that our service did not satisfy your expectations. I commit to you that the entire staff is obsessed with curb appeal including trash pick up. I believe we have conquered the broken dumpster issue. We would like the opportunity to investigate your feedback further. Please reach out to the Manager at WLR or stop by for the "Coffee talk" next week and enjoy donuts and coffee to discuss your concerns.
Poor management team! Car reviews have a problem with the trash in the neighborhood
Property Manager at Woodlake Reserve, Responded To This Review
Woodlake Reserve Apartments is under new Management. Please stop into the office and meet and greet the new team. We would love to hear more of your feedback.
I'm only a few months into my lease and I'm afraid I made a horrible decision. The leasing consultants changed since I moved in 3 months ago. The new leasing consultants have nasty attitudes and poor customer service skills. They misplace packages, they don't give proper notice about repaving the parking lot, and they never apologize when they make mistakes. The condition of the apartments are disgusting and dirty. I should have known when they never showed me my apartment before move in that there would be problems. There were stains in every room. The paint job was sloppy at best. Everything was old except the new carpet and linoleum. I wouldn't recommend this complex if it were the last habitable place on Earth. Save your money and go somewhere else.
Property Manager at Woodlake Reserve, Responded To This Review
Woodlake Reserve is under new management. We have installed a package concierge for the residents and we are proud to report we have not had any reports of missing packages.
This complex has been taken over from one shoddy management company to the next. You will be charged fees, like MAA connect every month, that have no explanation. All of the appliances in my boyfriend's apartment had to be replaced because they were over 10 years old and in terrible condition. Broken washing machine and dryer, refrigerator leaked and would not cool, the central air/heat also had to be replaced AS WELL as the faucets in the bathroom and kitchen. Save your money and live in a place worth the money. Sad!!!!
Great office staff, always courteous and timely. Emergency maintenance staff are fast and get the job done right the first time. Quiet community, with lots of young families and children. Great for me as a single student!
I have currently been living in this apartment for a couple of years now and the apartment complex has grown in some ways and still has some growth to do in other areas. I have a 1bed/1bath apartment and it is a pretty good for a single person. It's a small apartment and I wish the closets were bigger. I don't have problems with bugs in my apartment and the apartment is clean. However, outside there are lots of spiderwebs on the stairwells. The area is pretty quiet throughout the week but you will hear a little more activity outside on the weekends. Generally the apartment complex is pretty safe. Your cars will be safe as long as you keep your doors locked. There needs to be improvements on waste collection because the dumpster gets full quickly and then trash bags pile up outside the dumpster, which is unsightly and disgusting. I would NOT recommend getting an apartment by the dumpster. There probably needs to be more frequent pick ups or more dumpsters. Generally maintenance responds timely, but recently maintenance has had some new hires so their response times are a lot slower than normal. I do have a problem with the rent because it goes up significantly every year (or with every lease renewal) for the same apartment. There is no additional incentives added for the higher rent or any real explanation as to why the rent increases. So this is some place you would want to stay for a short term (like a year). There aren't many amenities. We have a pool, a very small workout room, and the clubhouse. Lastly, cable which is a $50 charge is added to your rent every month and must be paid with your rent. You can't opt out of the cable charge if you don't want the cable or if you wanted to get cable from a different company. There are pros and cons with all apartments but you just have to choose what's best for you.
I've been living at the Colonial Village Woodlake for 6 months and am pretty happy with the place. Rent is reasonable for the area, staff is friendly, grounds are kept nice Really I don't have any complaints.
Woodlake Reserve Photos
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Map Image of the Property
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360 Virtual Tour
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Models
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1 Bedroom
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2 Bedrooms
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2 Bedrooms
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3 Bedrooms
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Woodlake Reserve has one to three bedrooms with rent ranges from $960/mo. to $2,355/mo.
You can take a virtual tour of Woodlake Reserve on Apartments.com.
Woodlake Reserve is in Woodcroft in the city of Durham. Here you’ll find three shopping centers within 1.6 miles of the property. Five parks are within 8.9 miles, including Piedmont Wildlife Center, Duke Gardens, and Duke Lemur Center.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1000 Lydia's Way
Durham, NC 27713