Woodland Trails Apartments

I have lived in this apartment complex for almost a year now with my husband and my child. I really enjoy living here. We never have any noise issues or really any issues with our apartment. Anytime something has come up and I've contacted the maintenance, they have come out to fix the issue immediately. Also, the office manager is a very sweet lady. She has always been very friendly to me when I go to the office and has been very helpful. They also host small events every week to bring the apartment community together. It's just an overall great place to live. Our lease is up and we will be renewing it if that tells you anything.

I couldn't have asked for a better apartment complex to live in! Everyone was so kind and friendly. It felt more like a family to me! The staff is amazing and very helpful! Not to mention great location and great amenities!

I have lived here for a little over a year and I am very happy. This is my second apartment and I will be here until I finish school. When I first came I was a little nervous because I was striking out on my own with no roommate. Ms. Kim has made this feel like home to me. I know that things break in apartments but the maintenance person is always timely in fixing things. I like the things she does for us every month. I don't know all of my neighbors but I love meeting new people at our monthly get togethers. I do feel bad that Ms. Kim is the only one in the office but she always greet me with a smile. My family came to visit me from San Antonio and she was so nice to them. I have seen her at the store and away from the apartments and she is the same. Nothing is ever going to be perfect but like I said, I love my apartment and I love where I live. Karen

There is all of ONE person in the office, and she is absolutely NEVER THERE. I went by the office three days in a row at different times to pay my rent, and the anger was never there. I went at 2:30 PM and the says be back at 9:00 the next day. No, this was not a weekend, and there is no excuse for anyone to be gone SO MUCH DURING BUSINESS HOURS. Unacceptable behaviors such as this lack of concern for adhering to your working hours should not be present in a manager. There needs to be at least one other person hired for the office, and this manager needs some discipline. I do understand that an emergency may come up here and there, but not every day up until rent is due. I do not have the time in my schedule to visit the office every day, and I should not have to. On a side note, the managers office is EMBARRASSINGLY SLOPPY and disorganized. Have a little respect for your residents and your office, and maybe then others will have respect for you.

Ever since the new management took over, this place has gone downhill. They do not care about the residents. All they care about is being lazy in the office and taking away what was once so special about this place. The maintenance guy doesn't do anything without several requests. They want to fine you for everything. Manager is too preoccupied with her boyfriend instead of doing any work. All the construction they have going on now is ridiculous. They have all sorts of projects started but none finished. Half the parking lots are not accessible but they will fine you if you park wrong. They complain about trash but the workers are leaving most of the trash on the property. I'm looking for a new home now. Unbearable to live here any longer. And I am a long time resident who is just fed up.

Woodland Trails was bought by a new company in January 2015. The new management are awful at their jobs. They posted eviction notices three times - after THEY lost the rent checks. I also have to talk them at least three times before a problem is fixed, at least two weeks later. The location is wonderful, but I wouldn't stay here.