A woman tracks a maintenance request as completed as a contractor fixes the issue.
Maintenance

Simplify Rental Property Maintenance Requests

Enjoy seamless organization of all your rental property and apartment maintenance requests. Effortlessly manage your property’s upkeep, track maintenance requests from renters, and update everyone in seconds. 

An illustration of a property manager requesting a repair for a broken faucet from a contractor via mobile.

Manage Rental Maintenance Requests Online

Whether it’s a burst water pipe, a broken air conditioner, or mold in the bathroom, rental property maintenance requests can quickly become overwhelming. But with Apartments.com, your tenants can submit maintenance requests online whenever they want, and we’ll notify you. Easily review maintenance requests and coordinate with your renters and service professionals. From your dashboard, you can: 

 

  • Attach receipts 
  • Upload notes 
  • Track repair expenses 
An illustration of a user interface showing multiple maintenance requests.

Quickly Resolve Maintenance Requests for Rental Properties

You and your tenant can send messages on open maintenance requests through Apartments.com, allowing you to quickly answer questions and provide updates. Keep all rental property maintenance requests, past and present, in one central location so you can: 

 

  • Keep track of what breaks 
  • Know how often it needs repair 
  • Anticipate your future budget 

Ready to manage your rental repair requests like a pro?

Frequently Asked Questions

  • How do I manage maintenance requests on Apartments.com?

    Maintenance requests allow your residents to report problems to you directly. You can also create your own private issues and track them all in one place.

    Learn more

  • What type of rental expenses can I claim?

    Property Managers can claim a variety of rental expenses. Rental expenses include fixed operating or absorptions costs and are considered landlord tax deductions. They are expenses associated with managing and running the rental property, making them tax deductions. Expenses like office space, storage space, salaries, and retail space are considered rental expenses.

    Learn more

Additional Resources About Property Maintenance Requests