Finding the right tenant is one of the most important decisions you'll make as a landlord. Before you land a tenant, you first have to find prospects. The days of simply posting a rental sign in a window to catch the attention of passersby are virtually over. The internet has transformed how landlords connect with potential tenants. With the right online tools and strategies, you can streamline your efforts, attract renters, and make informed decisions with confidence. Finding a tenant isn’t always easy or straightforward. From incomplete applications to applicants who don’t meet your criteria, the process can feel overwhelming and time-consuming.

Use this guide to learn key components in using the internet to find reliable, responsible tenants who will help make your landlord experience smooth and successful.

Where It All Starts

Is the property in good condition?  To capture the attention of prospective renters, the rental should have visual appeal both inside and out. This means everything from a well-trimmed lawn to decent flooring and clean rooms devoid of clutter.  A well-maintained property signals that you take pride in your rental. Simple updates like a fresh coat of paint or updated fixtures can make a big difference in perceived value. Remember, first impressions matter—potential tenants are more likely to show interest in a property that seems inviting and appears move-in ready.

Choose a website

Choosing the right online platform is a critical step in finding tenants for your rental property. The platform you select directly impacts the visibility of your listing, which determines how many prospective renters it reaches. Also, the efficiency of your tenant search process hinges on any features and tools the platform provides. Many websites offer built-in tools for tenant screening, rental applications, and lease agreements. Apartments.com provides an easy listing process and rental tools that allow landlords to manage inquiries, track maintenance requests, and even collect rent online! Selecting a platform that meets your needs can make all the difference in finding the right tenants quickly and confidently.

Quality images are a must

You have invested time, energy, and money into making the rental property attractive to renters, so the last thing you’d want to do is to have pictures that poorly capture the property’s appearance. Blurry pics and images with distracting objects in the background like air fresheners, garbage bags, and furniture detract from the rental space. The best photos have adequate lighting with a clear focus.  You don’t need a $5,000 camera or a professional photographer to take high quality images. Cell phones are well-suited to take excellent shots.

The first, most prominent image on your listing should be the best eye-catching pick of the litter. Typically, these are external pics or kitchen/living room images of the rental.  Now is not the time to be stingy with the number of pictures you post. Displaying just one or two snapshots of your rental will appear suspicious to most prospects. A good rule of thumb is to display at least two to three pictures per room.

Tip: When capturing the bathroom, refrain from including close-up pictures of the toilet; instead, focus on the vanity, shower, or overall bathroom space.

Stand out with a great description

A clear property description in an online listing is one of the most effective tools a landlord can use to attract tenants. By including key details like property features, location, and amenities, landlords provide prospective tenants with a comprehensive snapshot of what their rental offers. A well-crafted description not only makes the property appealing but also helps your rental to grab attention in an online landscape filled with competing rental listings.  Additionally, an engaging description helps to establish credibility, encouraging more prospects to reach out.

Using descriptive language in your listing can bring your property to life and set it apart from others. Highlight unique selling points, such as modern appliances, a pet-friendly policy, or breathtaking views, to make your rental feel special. At the same time, ensure your description is accurate and honest to set realistic expectations for prospective tenants. This approach attracts renters who are genuinely interested and more likely to be a good fit. A well-written, truthful description helps streamline the leasing process, connecting you with potential renters faster.

Price matters

Is your rental competitively priced?  Setting the right price for your rental property is crucial when attracting tenants online. Price it too high, and you might scare away potential renters. While maximizing profits is important, pricing your rental strategically is more critical in attracting renters. Renters often compare multiple listings online, so pricing your unit slightly below—but close to—market rate can make it more appealing. 

Researching local market trends is key to determining a competitive rental price. On Apartments.com, landlords can compare the prices of similar rentals in their area by conducting their own house, condo, or townhome search.  Take the time to weigh any unique features of your property against other listings. Adjusting your price based on demand or seasonality can also make a difference—higher rents may be acceptable during peak moving months, while slight reductions during slower periods can keep your property occupied.

Communication is vital

Now that your rental is posted online, are prospective renters able to connect with you?   Ensuring your contact details are correct, clear, and easy to find is essential. Include multiple ways for renters to reach you, such as an email address, phone number, or an online contact form. These options accommodate different preferences and make the process seamless for potential tenants. Once they reach out, a prompt response is critical! Replying quickly not only shows professionalism but also reassures renters that you’re serious about finding a tenant. A delay could push a prospect to look at competing listings, causing you to miss out on a potential tenant.

Maintaining a professional and approachable tone is very important in all your communications. This starts with being polite, addressing prospective renters' questions thoroughly, and providing additional information they might need, such as details about the lease or the rental application process. Professionalism builds trust, especially in online interactions where renters rely on limited cues to gauge reliability. A positive experience during this phase can enhance their perception of you as a landlord, encouraging candidates to proceed with confidence. Quality communication is not just a courtesy—it’s a powerful tool for attracting and securing reliable, long-term tenants.

Use screening tools

Taking the time to properly screen tenants helps safeguard against potential issues like late or missed rent payments, property damage, or lease violations. A thorough screening process allows landlords to identify candidates who are financially stable, responsible, and respectful of rental agreements. Screening not only minimizes risk but can also reduce the likelihood of having to deal with evictions or disputes.

Taking advantage of online screening tools helps you to identify qualified candidates faster than conducting background checks on your own. Tenants who pay rent on time and care for your property contribute to a harmonious rental experience. The time you spend now on selecting the right tenant will pay dividends in fostering trust and stability throughout the tenancy.  By prioritizing a thorough screening process, you set the foundation for a positive rental relationship, saving time and stress in the long run.

Ready, set, rent!

Finding tenants online starts with presenting your property in the best possible light. Competitive pricing ensures your listing catches the attention of serious renters while standing out in a crowded market. A clear and engaging property description, complete with accurate details and compelling highlights, sets the right expectations and helps your rental attract the right audience. Combine this with excellent communication, making sure you're responsive and approachable. These elements work together to create a listing that not only draws interest but also encourages prospects to reach out.

Leveraging online tools can further streamline the process, allowing you to select tenants who will care for your property and meet their rental obligations. Proactively managing your listing by keeping it updated and professional shows your commitment as a landlord and attracts renters. Finding tenants online may seem complex, but with the right approach, it can be an efficient and rewarding process.

Apartments.com rental tools provide landlords with a one-stop shop for managing their rentals. From advertising to screening to accepting rent payments, Apartments.com helps landlords navigate the world of renting from soup to nuts. List your rental today!

Sharon Livsey

Hello, I am a content writer for Apartments.com. With over ten years in the real estate industry, I aim to provide helpful tips and timely information to both property owners and landlords.