As a landlord, managing your rental properties can be a daunting task. On top of coordinating maintenance and ensuring your properties are up to code, there's the all-important duty of rent collection. Thankfully, technology has eased this burden with the advent of online payment systems. These platforms not only streamline the process but also offer numerous benefits for both landlords and tenants.

The Benefits of Online Payment Systems

Discover the ease of managing rent payments with innovative online payment solutions. Gone are the days when you had to wait for checks in the mail or arrange in-person meetings to collect rent.  Enjoy the simplicity of allowing tenants to fulfill their rent obligations from the comfort of their own homes—or from anywhere in the world—at any time that suits them. In addition to unparalleled convenience, these powerful systems ensure your payments flow directly into your bank account without delay.

Beyond mere transaction processing, online payment platforms offer the dual benefits of financial record-keeping and simplified account management. They are essential tools for property managers seeking streamlined operations and insightful oversight of their financial flows. Plus, with automation at your fingertips, you can guarantee punctual rent collection month after month, eliminating any concerns about payment delays.

For property managers aiming to optimize their rent collection process, Apartments.com stands out as a prime choice. Our comprehensive online portal not only facilitates the setup of automatic reminders and late fees but also offers flexibility for renters to pay through their preferred methods. Landlords with a good relationship with their renters can also receive their rent payments faster through Apartments.com.      

Why Switch to an Online Rent Payment System?

First off, let's talk about the why. Online rent payment systems offer a multitude of benefits that can make your life as a landlord much easier. Here are just a few:

  • Convenience: Say goodbye to the days of waiting for checks in the mail or setting up in-person meetings. With online payments, tenants can pay anytime, anywhere. Plus, the money goes straight into your bank account.
  • Automatic Payments: Never worry about late payments again. Online systems allow tenants to set up recurring payments, ensuring you get paid on time, every time.
  • Record Keeping: Online systems provide a clear record of all transactions, making managing your finances a breeze. Luckily, Apartments.com has a great solution. Our expense tracking platform helps you summarize rental expenses by property and tax category. From there, you can easily export them to CSV or PDF formats to make doing your taxes a breeze. With Apartments.com, you can download the required tax filing forms directly from your account, and they are backed up for seven years.

Setting Up Your Online Payment System

Getting started with an online payment system is relatively straightforward. Here's a step-by-step guide on how to get started with Apartments.com Rental Manager:

1. From the homepage on Apartments.com, go to the “Menu” and click on “Properties & Listings,” then click on “Properties.” This will take you to your Property Management Dashboard; select “Set Up Payments” under the desired property for which you would like to start collecting rent.

2. Next, you’ll be asked to enter the following details:

  • The lease term
  • The renter's name and email
  • The rent amount and due dates
  • Automatic late fee information
  • Security deposit (if you would like to collect it through Apartments.com)

3. After you have entered all of the details, you will need to connect your bank account in order to receive rent payments.

4. Once you have entered all your information, you will be taken to a screen called “Confirm Payment Settings” to verify everything. After looking over everything, click “Complete Setup.” From there, Apartments.com will email your renter(s) and guide them through scheduling payments to you.

confirm payment settings

Encouraging Tenants to Use Online Payments

Now that you've set up your online payment system, it's time to get your tenants on board. Here are a few strategies to encourage adoption:

  • Communicate the benefits: Explain to your tenants how online payments can make their lives easier.
  • Highlight the convenience of Apple Pay: Make sure to inform your tenants that Apple Pay is supported by Apartments.com for those using Safari version 17+ on iOS or macOS devices. This feature not only simplifies the payment process but also provides an added layer of security. Apple Pay includes enhanced personal data protection, giving your tenants peace of mind that their financial information is safe and secure. If your tenants are Android users, they can also use Google Pay, a credit card, or ACH to pay rent.
  • Provide clear instructions: Make sure your tenants know how to use the system by providing them with a step-by-step guide.
  • Offer incentives: Consider offering a small discount to tenants who sign up for automatic payments.
  • Contact customer service: Should your renters encounter any difficulties with utilizing Apartments.com for their rent submissions, it's advisable to direct them to customer support. The dedicated service team at Apartments.com is ready to assist and provide step-by-step instructions to ensure a seamless payment process.

In conclusion, online payment systems can significantly simplify the rent collection process. By choosing the right platform, clearly communicating its benefits to your tenants, and being prepared to handle potential issues, you can streamline your duties as a landlord while also providing convenience for your tenants.

A professional image of Helen Ann Wells holding flowers.

Helen Ann Wells

Hello, I’m Helen Ann Wells, a content writer at Apartments.com. With over two years of specialized experience writing in the rental industry, I am dedicated to providing comprehensive answers to your property ownership and management questions. My goal is to simplify your responsibilities as a landlord, property manager, or property owner, ensuring you have the insights needed to succeed.